บริเวณภายนอก

รีวิว Hermitage Hotel OCEANA COLLECTION

4 out of 5
Hermitage Hotel OCEANA COLLECTION
Exeter Road, Bournemouth, England

รีวิว

8.0

ดีมาก

คะแนน 10 - ดีเลิศ 345 จาก 884 รีวิว" "
คะแนน 8 - ดี 300 จาก 884 รีวิว" "
คะแนน 6 - พอใช้ 146 จาก 884 รีวิว" "
คะแนน 4 - แย่ 62 จาก 884 รีวิว" "
คะแนน 2 - แย่มาก 31 จาก 884 รีวิว" "

8.8/10

ความสะอาด

8.6/10

พนักงานและบริการ

7.0/10

สิ่งอำนวยความสะดวก

7.8/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

7.2/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

8/10 ดี

Andrew

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Excellent location if going to a show at the BIC!
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก . วันที่ 28 มี.ค. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Catherine

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
A very lovely hotel with a great price for solo traveller single room with sea view and ensuite bathroom with bath and shower. TV room service. Options for dinner and breakfast. Extremely high standards of customer service. Nicely decorated and good set menu with good variety of options very well cooked and presented food which was delicious. Attentive , friendly staff who were able to provide information on the local area. Tea and coffee in room. Cosy and warm with good thock curtains to cut out light when sleeping. Very quiet at night. Bar and restaurant on site. Lots of storage available. Walking distance to beach, BIC, Pavillion and restaurants and bars. Car park available and 5 mins by taxi from station. Lift available. Had a really excellent experience and will definitely book again. I would recommend to friends and family.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก . วันที่ 15 มี.ค. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

2/10 แย่มาก

Molly

ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Unfortunately we did not have the best stay here. We were woken up ever morning by either an alarm, or renovation work (drilling) and the cleaning staff asking if we wanted the room to be cleaned (she came at 9:00am). The front desk staff were rude and did not give us all the information when we asked.
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก . วันที่ 20 ก.พ. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Cheryl

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก . วันที่ 12 ม.ค. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Anthony

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Super friendly / helpful staff. Clean, warm, comfort room but generally the property needs investment S it is looking tiered throught. That being said - happy to go back!!
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก . วันที่ 9 ม.ค. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Helen

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก . วันที่ 9 ม.ค. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Glen

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก . วันที่ 11 ม.ค. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Gill

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Best
just perfect clean friendly helpful
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก . วันที่ 21 พ.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Tanya

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Perfect seaside hotel, you can’t go wrong here.
Perfect position by the sea, pier, oceanarium and BIC. Our room was upgraded on arrival by friendly check in staff and was great, with comfortable, large bed. Staff were welcoming and pleasant. Yes, the hotel decor leans slightly more traditional rather than modern interiors, but it’s in good condition, seemed fully staffed and has a car park (£14 per day). Table d’hote dinner was very good, including a gluten free dessert (chocolate brownie with ice cream) which was a refreshing surprise. This hotel isn’t gigantic but it’s public areas are spacious, and everything is well done. For me, that’s a massive plus. (Had a recent experience in Southampton that had appalling staff levels, broken a/c and barely any experienced managers.)
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก . วันที่ 15 พ.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Teresa

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก . วันที่ 29 พ.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Dermot

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก . วันที่ 3 พ.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Mandy

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก . วันที่ 30 ต.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4/10 แย่

Cristina

เดินทางกับคู่รัก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Location is excellent However we were sold a room above a party reception room and there was a wedding on that day. The music and singing went on until midnight and after that there were furniture re-arrangement noises until 1am. I would have never booked this hotel if I knew there was a wedding party going on on that day especially just below my room. Mattresses were also quite old, all in all it wasn't comfortable, hotel need refurbishment.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก . วันที่ 30 ต.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4/10 แย่

Naomi

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก . วันที่ 3 พ.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Georgina

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก . วันที่ 13 ต.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4/10 แย่

Andrew

ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Initial check-in felt like something out of Fawlty Towers - a very slow explanation of how a hotel worked for somebody who'd never stayed in one before. Room - no sockets by the bed and poor water pressure in the shower. Night porter took many rings to open the front door (apparently lots of drunk people ring the door at night which is why he didn't respond).
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก . วันที่ 2 ต.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Dawn

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก . วันที่ 2 ต.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 พอใช้

ผู้เข้าพักจริง

ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
No bag storage
Very good location; comfortable bed and comfortable breakfast. Let down by staff on the last day refusing to keep my suitcase safe for all of two hours, which was very disruptive and inconvenient.
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก . วันที่ 28 ก.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Lauren

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก . วันที่ 28 ก.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Michael

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Great Value Hotel
Brilliant location, good value for money and clean. Very comfortable to stay in and up to date decor. Highly recommended.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก . วันที่ 25 ก.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Elamin

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
We had a fantastic holiday, kids love the family room, breakfast was good too, very close to the sea 2 minutes walk. We decided to stay there whenever we travel to Bournemouth.
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก . วันที่ 29 ส.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Mathew

เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Amazing location, breakfast was fantastic with a large choice. No one explainerd the parking until i arrived which was £12 a day. It would have been nice to know this before i arrived. The only negative was the beds. My daughters (she is 4) single bed was a foldable sofa. It was awful but luckily she is so light she did not notice the metal bar in the middle. Also the Mattress for me nad my wife were not the best where we both had back ache after 3 nights. Change the Mattresses and we would come back.
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก . วันที่ 29 ส.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

natalie

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
liked it very much that we got an unpgrade and that the room was very spacious and air-conditioned
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก . วันที่ 21 ส.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Sarah

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Excellent location for a family holiday, dog friendly and the dog beaches just a short 10 mins walk up the coast from the pier. We had breakfast included which was good, car park and dog charge extra which was not on the booking platform and had to pay on arrival.
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก . วันที่ 21 ส.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Thelma

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Short summer break.
Very good location and comfortable Hotel. Evening meals very nice and the staff very helpful.
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก . วันที่ 16 ส.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Agron

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก . วันที่ 16 ส.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Sheikh Onjuna

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Everyone is a Superstar!
All the staff & so lovely and freindly from reception, kitchen & breakfast staff, housekeeping...everyone was just fantastic. There was a few maintenence issue but it was resolved straight away which is the main point. Such a convenient place for small children and a step away from the beach..I'm going to miss the comfort here. My kids are going to miss ordering ahot Chocolate every night. Thank you all so much
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 10 ส.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Edward

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Traditional but a little tired. Lovely staff. A fantastic location for the beach and park area, within easy reach of centre.
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 2 ส.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Bikram

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 2 ส.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

John

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Old style charm near the pier Staff excellent Clean and safe Close to dining and the beach
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 25 ก.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 พอใช้

T E, Reading

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Lack of accurate information available on booking If I had known any of the following I would have booked elsewhere. 1) that the sea view room - was only partial at best 2) suites were only accessible by two flights of stairs - not by lift 3) the suite I was in was split level with the bedroom being very small Not the luxury weekend stay I had hoped for.
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 25 ก.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4/10 แย่

Rachel

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 25 ก.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

LAURA

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Another great stay at this lovely hotel
Another great stay at this excellent hotel. The staff are so friendly and efficient. My room was clean and had the best view of the sea. Every request was answered immediately with courtesy and kindness. If I'm planning to stay in Bournemouth, then The Hermitage is my only choice.
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 21 ก.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

STEPHEN

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Clean hotel short walk to sea front
Hotel only short walk to promenade Room was very clean but shower not very powerful and unable to mix hot and cold very well Breakfast good. Lots of choice Very disappointed to be told £14 a day parking when checked in. This was not stated on hotel.com emailof booking confirmation
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 21 ก.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

ผู้เข้าพักจริง

ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very nice hotel good location to many places breakfast very goid
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 21 ก.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Francis

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Lovely Hotel
Great location very friendly staff, rooms clean breakfast very tasty!
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 14 ก.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Miles

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Hermitage Hotel
We had a lovely short break in a superior twin room with a magnificent sea view. My wife has mobility issues and we chose this hotel as it is so close to the beach, literally 3 minutes away. We are already planning our next break at the Hermitage.
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก . วันที่ 14 ก.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Tareque

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด
It was old fashioned and I loved the fact we had keys and the corridors had personality The staff were friendly and welcoming Despite limited parking the BIC parking was a short walk away and reasonably priced
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก . วันที่ 29 มิ.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 พอใช้

Nasser

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great location excellent service
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก . วันที่ 20 มิ.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Rebecca

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
The staff were very friendly and welcoming. The food and service was excellent. The hotel was in a good location near to beach and restaurants.
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก . วันที่ 13 มิ.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 พอใช้

Daniel

ชื่นชอบ: พนักงานและบริการ, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก . วันที่ 31 พ.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Daryl

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก . วันที่ 31 พ.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Clare

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
This was the third time we have stayed in this lovely hotel. It is close to the beach and the town, the Staff are all friendly and helpful and the hotel is clean, the room was a good size but the bed was not as comfy as it has been on previous stays. Will definitely visit this hotel again and i would recommended this hotel if you are looking for somewhere to stay in Bournemouth
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก . วันที่ 4 พ.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Shirley

เดินทางกับคู่รัก
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Lovely place to stay
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก . วันที่ 2 พ.ค. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Dalbir

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Friendly and helpful staff
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก . วันที่ 17 เม.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 ดี

Claire

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
We enjoyed our stay at the Hermitage. Beds not the comfiest but overall nice and clean. Staff friendly and helpful.
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก . วันที่ 17 เม.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 พอใช้

Jamie

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Great locale but bit disappointing hotel.
Struggle to understand accent of check-in, inland room view bit rubbish, alright seaview would be great. decor was tired and repairs clearly done by novice handyman/on the cheap.. TV was small and remote was sporadic in working.. car park is hideously small and expensive with some spaces almost impossible when busy. But the location was brilliant though!
เข้าพัก 5 คืน, เมษายน 2023
การตอบกลับจาก . วันที่ 17 เม.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 พอใช้

ผู้เข้าพักจริง

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด
We stayed over the Easter weekend but found after checking in that there was no hot water in the room. Since it was late, we waited until the following morning to report this to reception. The hot water was not restored until late on Saturday evening. From talking to others ours was not an isolated incident and we also heard others reporting this to reception when checking out. For a room that is being charged at £250 a night, I would not expect to be without water for more than a couple of hours. More than 24 hours is just not acceptable. In fairness to the hotel, they waived our parking charges when we checked out, but only after making a complaint.
เข้าพัก 3 คืน, เมษายน 2023
การตอบกลับจาก . วันที่ 21 เม.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4/10 แย่

ผู้เข้าพักจริง

My experience
we have stayed several times at this hotel in the past The hotel is now owned by the OCEANA group for the last three years and unfortunately the standards have dropped in all respects the costs for a pint of Perone is £6.45p and the room we stayed in a double with a sea view is in need of an update You can not sit on the toilet properly as there is a towel radiator in the way Floor boards creaking when you walk across room top floor must of been noisy for the room below not enough sockets in room very small double bed woken up at 6.30am by dust cart tipping glass bottles and taking them away Breakfast very average indeed bacon rock hard been left in bay Marie for to long eggs hard and swimming in fat toaster was burning every one’s bread Several guests having same comments as myself saying it was not as good as when family owned had return and we disappointed When purchasing food or drinks as soon as they brought it to you before you had eaten or drank wanting payment d straight away I am sorry to be so negative but this is how it was (this is my own personal experience and opinion) We stayed one night I think the location is the best you could ask for and on site parking is available Staff could be a little more friendly and greet you at breakfast apart from asking for room no and let you know where tea hot water coffee and show you what’s on offer as some guests were confused on the regime of a full self service breakfast
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก . วันที่ 17 เม.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 ดีเลิศ

Aneliya

เข้าพัก 3 คืน, เมษายน 2023
การตอบกลับจาก . วันที่ 17 เม.ย. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth