"Dear Mr. Hyeong Yu ,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that ourmade your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle RealGuest Relations Manager

"Dear MD Afzal,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle RealGuest Relations Manager

"Dear Shyi-Ching,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle Real

Dear Tak Tung On,Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan HumenWe are always seeking feedback from our guests to understand what they value during their stays and what can be improved, so I am very grateful for your comments will be improve. We hope to have the opportunity to welcome you back soon.Thank you!Sincerely yours,Michelle RealGuest Realations Manager

Dear Sir/Madam, Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Michelle Real Guest Relations Manager

Dear Kuotung,Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan HumenWe are always seeking feedback from our guests to understand what they value during their stays and what can be improved, so I am very grateful for your comments will be improve. We hope to have the opportunity to welcome you back soon.Thank you!Sincerely yours,Michelle RealGuest Realations Manager

Dear Shyi-ChingThank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle RealGuest Relations Manager

Dear Shyi-Ching,Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan HumenWe are always seeking feedback from our guests to understand what they value during their stays and what can be improved, so I am very grateful for your comments will be improve. We hope to have the opportunity to welcome you back soon.Thank you!Sincerely yours,Michelle RealGuest Realations Manager

Dear Shyi-ChingThank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle RealGuest Relations Manager

Dear Sir/Madam, Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Michelle Real Guest Relations Manager

Dear Sir/Madam,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle RealGuest Relations Manager

Dear Sir/Madam,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle RealGuest Relations Manager

"Dear Mr. Mike Tan,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle RealGuest Relations Manager

Dear Sir/Madam,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle RealGuest Relations Manager

"Dear Ms. Jenny,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Guestroom Details made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle RealGuest Relations Manager

Dear Katja,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,Michelle RealGuest Relations Manager

感谢您在百忙之中抽时间完成关于您近期在东莞汇源美爵酒店住宿的顾客调查。我们非常重视您的反馈意见，并将利用您所提供的宝贵意见继续致力于打造至臻完美的顾客体验。我们衷心希望能在今后为您提供更优质卓越的服务，衷心热切地期盼您再次光临!

感谢您在百忙之中抽时间完成关于您近期在东莞汇源美爵酒店住宿的顾客调查。我们非常重视您的反馈意见，并将利用您所提供的宝贵意见继续致力于打造至臻完美的顾客体验。我们衷心希望能在今后为您提供更优质卓越的服务，衷心热切地期盼您再次光临!

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,

Dear Sir/Madam, Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. With regards the breakfast charged, year 2017 your room charged included the breakfast and during your stayed this is not include that's the reason they charged you CNY58.00/person. I suggested next time to check the room rate which included in the room rate the breakfast to avoid this problem next time. The hotel offer an adoptor for any international charger uses and need to inform us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Michelle Real

Dear Mr. Pasca,l Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours, Michelle Real Guest Relations Manager

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen.Iam happy to hear that you enjoyed a comfortable stay with us.Iwill share your comments with all staffs and i am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the qualitu of our service.Thank you again for sharing your experience as our hotel,and we hope your next cisit will be more pleasant.Sincerely youes,

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen.

Dear Soon Sheng, Thank you for taking the time to tell us about your experience at the Grand Mercure Dongguan Humen. Please allow me to express my sincerest apologies that your experience did not meet your expectation. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. With regards your suggestions, we will forward to our management and will make some actions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Thank you for choosing our hotel，Look forward your coming again！

感谢您选择东莞汇源雅高美爵酒店，期待您的再次光临！

感谢您选择入住东莞汇源雅高美爵酒店，期待您的再次光临！

感谢您选择东莞汇源雅高美爵酒店，期待您的再次光临！

感谢您选择东莞汇源雅高美爵酒店，期待您的再次光临！

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,

Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,

感谢您在百忙之中抽时间完成关于您近期在东莞汇源美爵酒店住宿的顾客调查。感谢您对我们酒店服务的肯定与支持。我们非常重视您的反馈意见，并将利用您所提供的宝贵意见继续致力于打造至臻完美的顾客体验。我们衷心希望能在今后为您提供更优质卓越的服务，衷心热切地期盼您的再次光临！祝商祺！