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Reviews of Comfort Inn Garden City

2.5 out of 5
Comfort Inn Garden City
2608 E Kansas Ave, Garden City, KS

Reviews

8.0

Very good

Rating 10 - Excellent. 214 out of 577 reviews" "
Rating 8 - Good. 210 out of 577 reviews" "
Rating 6 - Okay. 78 out of 577 reviews" "
Rating 4 - Poor. 50 out of 577 reviews" "
Rating 2 - Terrible. 25 out of 577 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The stay was nice. Only issues was the front door didn't work had to use side door. Not really an issue for me.
Stayed 1 night in Feb 2024
Response from adrie medina on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 Okay

Kacey

Business traveller
Liked: Amenities
Disliked: Staff & service
Pool was disqusting everything else was okay
Stayed 3 nights in Mar 2024
Response from adrie medina on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us We hope for an opportunity to properly host you in the future.

6/10 Okay

Lindsay

Travelled with family and small children
Disliked: Property conditions & facilities
Beds were fine. Breakfast was ok. Lots of wear and tear and the room that needs to be replaced or fixed. We only stayed here because they allow pets.
Stayed 1 night in Mar 2024
Response from adrie medina on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Mar 2024
Response from adrie medina on 20 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 Okay

William

Travelled with family
Our room needs some maintenance, was hard to get the main door to latch closed, the bathroom door would not latch, the tub was patched with gorilla tape.
Stayed 1 night in Mar 2024
Response from adrie medina on 12 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guestsWe hope for an opportunity to properly host you in the future.

6/10 Okay

Marlina

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness
Our room smelled like cat pee, and there was no screen on the outside of the window. Upon addressing the manger on duty the following morning about the smell, she seemed dismissive and rude.
Stayed 1 night in Mar 2024
Response from adrie medina on 12 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guestsWe hope for an opportunity to properly host you in the future.

2/10 Terrible

Christy

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old and bathroom was moldy and needs updating
Stayed 1 night in Feb 2024
Response from adrie medina on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest..We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

adam

Stayed 1 night in Jan 2024
Response from adrie medina on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 Okay

Debbie

Stayed 1 night in Jan 2024
Response from adrie medina on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest..We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future

6/10 Okay

Jeremy

Stayed 1 night in Dec 2023
Response from adrie medina on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest..We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from adrie medina on 7 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a value guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from adrie medina on 7 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a value guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Rachel

Stayed 1 night in Dec 2023
Response from adrie medina on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

2/10 Terrible

Lupe

Stayed 3 nights in Dec 2023
Response from vanessa perez on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest..We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future

4/10 Poor

Robbie

Disliked: Property conditions & facilities
Out dated
Stayed 1 night in Dec 2023
Response from adrie medina on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Maria, Wichita

Stayed 1 night in Dec 2023
Response from vanessa perez on 7 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Rooms were clean and beds were comfortable and the restroom was clean also.
Stayed 2 nights in Dec 2023
Response from adrie medina on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Dawson

Business traveller
Liked: Property conditions & facilities
T
Stayed 1 night in Dec 2023
Response from vanessa perez on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Domingo

Stayed 2 nights in Dec 2023
Response from vanessa perez on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

ted

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a decent location close to shopping centers. Pool area and exercise room could use a little upkeep. Overall, I enjoyed my stay.
Stayed 3 nights in Dec 2023
Response from adrie medina on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from adrie medina on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

4/10 Poor

James

Travelled with family
The room was in need of upgrading. Bathroom tub was discoloured. Shower fixture was leaking. Furniture needed replacement. Found hair on the bathroom floor which was not cleaned by staff.
Stayed 1 night in Nov 2023
Response from vanessa perez on 21 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Sarah

Stayed 1 night in Nov 2023
Response from vanessa perez on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Adriana Medina on 31 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Ashley

Travelled with family
Stayed 1 night in Oct 2023
Response from Adriana Medina on 31 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

don

Stayed 1 night in Oct 2023
Response from vanessa perez on 6 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guestsWe hope for an opportunity to properly host you in the future.

4/10 Poor

ANTHONY, WICHITA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is a bit run down and not in the best shape. Our room faced the highway and was noisy until late. The bed was firm with what appeared to be children’s pillows. We have stayed at many comfort inns over the years and this one’s near the bottom. I’d spend a bit more money next time and stay somewhere else if we were in the area
Stayed 1 night in Oct 2023
Response from Adriana Medina on 31 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were friendly, the room 110 smelt a little smoky or musty .
Stayed 1 night in Oct 2023
Response from Adriana Medina on 9 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from vanessa perez on 28 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Randall

Stayed 1 night in Sep 2023
Response from vanessa perez on 9 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Kyana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Adriana Medina on 28 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Breakfast and beds good everything else bad.
Overall it was okay. The breakfast was the only thing that was good. The room was musty smelling but clean. The bathroom was in not the best shape, it looked the bathtub had been repaired and they never finished it and the stopper was missing as well. The pool was not the best either, sticky fly traps hanging around and a cold hot tub with no one or no way to adjust the heat. The last thing is the side door that goes to the parking lot that requires a room key tk get in was broken and was just left open to whomever wanted to wander in along with 40 degree chill, and the front desk didn't know anything about or do anything about it. So overall the breakfast was good and the beds were good, and everything else was bad. Would I stay again? Probably not. I personally would give a different hotel a try.
Stayed 1 night in Sep 2023
Response from vanessa perez on 28 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Chasity

Stayed 1 night in Sep 2023
Response from Adriana Medina on 28 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

tracy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
PROPERTY WAS VERY DATED ,BATHROOM NOT UP TO ANY STANDERDS ,MOLD ON SHOWER FLOOR ,PHONE CORD BROKEN ,TV REMOTE MISSING ,HAD TO GO TO FRONT TO GET ANOTHER ,DID NOT WORK PROPERLY ,9 DAYS AWAY FROM HOME WORST OVER NITE STAY EVER
Stayed 1 night in Sep 2023
Response from vanessa perez on 28 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Despite being a bit older, this hotel is kept clean and the breakfast was plentiful!
Stayed 1 night in Sep 2023
Response from vanessa perez on 28 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and room was spotless.
Stayed 1 night in Sep 2023
Response from vanessa perez on 28 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

4/10 Poor

Matthew

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Our stay was okay . The microwave didn’t work we told the front desk and nothing was able to be done only choice was to use the lobby’s and with kids that’s just too much of a hassle. And to top it off the AC didn’t cool it was like 99 outside and once again nothing was able to be done the room felt muggy since the AC on high cool didn’t work over all it was okay front desk girl said she would talk to the manager but we have yet to see if they refund anything to us.
Stayed 1 night in Sep 2023
Response from vanessa perez on 13 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Ashley

Stayed 2 nights in Sep 2023
Response from Adriana Medina on 13 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Michael

Travelled with partner
Disliked: Staff & service
Beds were wore out,feel the springs in the matress, ac had to be fiddled with to get to work, tvwas janky, dirty,shower drain wasnt connected, smelled like mildew when walked in the room. When i called to make sure it was all set up, i got the run around ..and after 20 minutes, i got confirmation...it was terrible.
Stayed 2 nights in Sep 2023
Response from vanessa perez on 13 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Noemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Adriana Medina on 13 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Carrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of flies in the dining room and in the pool area. The bathroom in the rooms were old. The ice machine on the second and third floors didn’t work and main lobby bathroom door didn’t lock. The staff at the customer service desk was not very friendly and they didn’t want to help customers. The maids and dining service staff were very friendly and very helpful!!! The main lobby area and the beds were nice. The front desk staff didn’t care about anything what the customers needed, but they gradually did it. When we arrived and leaving the front desk office staff didn’t greeted us at all. They were not even up at the front desk both times we had to wait for them to come up. When we told them about the ice machine and main lobby bathroom door not locking they kept on arguing with us. There was some of the groups of people that was staying there would stare at you and point at you in the commons areas. There was also a lot of groups of people who stayed there that was very friendly and nice to you.
Response from vanessa perez on 13 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from vanessa perez on 13 Sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great Staff was friendly
Stayed 3 nights in Aug 2023
Response from Adriana Medina on 31 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your satisfaction is important to us as a valued guest.

8/10 Good

Lakenya

Good stay
Stayed 5 nights in Aug 2023
Response from Adriana Medina on 31 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from vanessa perez on 31 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Maureen

Travelled with family
Disliked: Staff & service, property conditions & facilities
I booked this hotel mainly because the listing said it had a pool. When arrived the not so friendly front desk person said their pool was out of order. If the pool is out of order they should make a note on the listing so people don’t book and ask questions to the not so friendly staff.
Stayed 1 night in Aug 2023
Response from vanessa perez on 17 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued GUEST.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

4/10 Poor

David

Disliked: Staff & service, amenities, property conditions & facilities
THERE wasan't really much to like. The property is old and neglected I think their weak efforts to restore aRE TOO LITTLE, TOO LATE.
Stayed 1 night in Aug 2023
Response from Adriana Medina on 15 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Roland

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Adriana Medina on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges Gold member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

4/10 Poor

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was really run down and dirty. Flies everywhere, tables in the dining room sticky and gross, the carpet in my room was almost sticky.
Stayed 1 night in Jul 2023
Response from Adriana Medina on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Jim

Business traveller
Liked: Staff & service, room comfort
Pleasant stay but needs maintenance.
I only stayed one night and have stayed here before on business. The staff was friendly and the hotel was clean . The breakfast was very nice for the price. The only negative is the maintenance on the property, especially the exterior, needs some attention. I know the condition of the lawn and landscaping doesn’t affect the cleanliness inside but when it comes to curb appeal I would’ve passed this property up.
Stayed 1 night in Jul 2023
Response from vanessa perez on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges Gold member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.