I arrived around 4pm but my room was not ready until 5:30pm, 1 and half hours after checkin at which time I had to follow up with the front desk staff although they said they would call me as soon as the room was ready. The room was basic, nothing special. The bed was hard and the pillows were trash bags with paper in them. The hotel restaurant Toro served good food but it took why to long to get the food and or simple things like a coffee and or set ups. I would stay at another hotel property upon my next visit to Cherry Creek.