Terrace/patio

Reviews of Homewood Suites Cincinnati Airport

3 out of 5
Homewood Suites Cincinnati Airport
1090 Vandercar Way, Florence, KY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 967 reviews" "
Rating 8 - Good. 185 out of 967 reviews" "
Rating 6 - Okay. 47 out of 967 reviews" "
Rating 4 - Poor. 14 out of 967 reviews" "
Rating 2 - Terrible. 18 out of 967 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property was wonderful but I will never use Expedia again
Stayed 1 night in Feb 2024
Response from Management on 5 Feb 2024
Thanks for sharing this feedback, David!

8/10 Good

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that this hotel was able to accommodate our large group of seven in one room comfortably. Breakfast was delicious the next morning as well!
Stayed 1 night in Jan 2024
Response from Management on 5 Feb 2024
Thanks for sharing this feedback with us, Brittany!

10/10 Excellent

Kacey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on 29 Jan 2024
Thanks for taking the time to share this feedback with us, Kacey!

10/10 Excellent

Nicholas, Covington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pool and hot tub was awesome and very well kept…rooms super spacious as well
Stayed 1 night in Jan 2024
Response from Management on 29 Jan 2024
Thanks for taking the time to share this feedback with us, Nicholas!

8/10 Good

Natasha

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Definitely needed some attention to the bathrooms. Not sure if it was due to short staff or it being a holiday but the main lobby bathroom was a mess.
Stayed 1 night in Dec 2023
Response from Management on 1 Feb 2024
Thanks so much for taking the time to share this feedback, Natasha. We appreciate this information, and will use it moving forward to ensure a better stay for our guests in the future.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback with us, Carol!

8/10 Good

Heidi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks for sharing this feedback with us, Heidi!

10/10 Excellent

Travon

Response from Management on 5 Feb 2024
Thanks for sharing this feedback, Travon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I got the 2 room suite for my family trip and it was great to have that option at a hotel. The rooms were very clean and I liked having the full kitchen option as well. The floors seem a little thin because there were people above us running around and you could hear it clearly. My only issue was with the pillows as they weren't comfortable and the shower head needed some cleaning. Still a great stay and good for a family trip. The breakfast selection was good and they also had a fire pit that you could use along with board games.
Stayed 2 nights in Dec 2023
Response from Management on 2 Jan 2024
Thanks so much for taking the time to share this feedback with us! We're thrilled to see you enjoyed your stay!

10/10 Excellent

Delana

Stayed 1 night in Nov 2023
Response from Management on 20 Nov 2023
Thanks so much for sharing this feedback with us, Delana!

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Management on 15 Nov 2023
Thanks for sharing this feedback, Taylor!

10/10 Excellent

Leslie

Stayed 1 night in Nov 2023
Response from Management on 11 Dec 2023
Thanks for sharing the feedback, Leslie!

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Nov 2023
Response from Management on 15 Nov 2023
Thanks for sharing this feedback, Matthew!

10/10 Excellent

tim

Stayed 1 night in Oct 2023
Response from Management on 15 Nov 2023
Thanks for sharing this feedback, Tim!

10/10 Excellent

paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 2 nights in Oct 2023
Response from Management on 15 Nov 2023
Thanks for sharing this feedback, Paul!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 15 Nov 2023
Thanks for sharing this feedback!

8/10 Good

Nora, Brighton

Stayed 4 nights in Oct 2023
Response from Management on 15 Nov 2023
Thanks for sharing this feedback, Nora!

10/10 Excellent

Thalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the entire stay and the smell when you first walked in was awesome, so fresh and clean smell. The staff were pleasant and professional, friendly, all-in-all it was GREAT. Thank you.
Stayed 2 nights in Oct 2023
Response from Management on 24 Oct 2023
Thanks so much for taking the time to share this feedback with us, Thalia! We're so happy to see you enjoyed your stay and hope to welcome you back again in the future.

8/10 Good

Jessica M

Travelled with partner
Liked: Cleanliness, amenities
Breakfast was cold. Toilet didn't flush well. Water pressure for toilet was poor. Staff wasn't rude but non interactive and didn't seem excited about job. Love location and rooms are quiet.
Stayed 3 nights in Oct 2023
Response from Management on 20 Oct 2023
Thanks for taking the time to share this feedback with us, Jessica!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The TV in living area remote was not working properly… they tried to fix but problem was not resolved.
Stayed 2 nights in Oct 2023

10/10 Excellent

Colten

Stayed 1 night in Oct 2023
Response from Management on 9 Oct 2023
Thanks for taking the time to share this feedback, Colten!

8/10 Good

tim

Liked: Cleanliness, amenities, property conditions & facilities
Pretty property and amenities .quiet and accommodating place to stay . The front desk staff was the rudest I have ever experienced at a hotel .
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Management on 6 Oct 2023
Thanks for taking the time to share this feedback with us, Stephen!

8/10 Good

Phyllis

Stayed 1 night in Sep 2023
Response from Management on 20 Oct 2023
Thanks for taking the time to share this feedback, Phyllis!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
It was absolutely wonderful!!! Everything was perfect and the food delicious!!
Stayed 3 nights in Sep 2023
Response from Management on 26 Sep 2023
Thanks for sharing this feedback, James! We're thrilled to see you enjoyed your stay!

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why do you I have to type something for my review. I dont want to type anything. I gave it 5 stars, that should mean I liked it. End of story.
Stayed 1 night in Sep 2023
Response from Management on 18 Sep 2023
Thanks for sharing this feedback, Roman.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property seems to have been updated recently. Rooms clean and comfortable. Food service staff was excellent!
Stayed 1 night in Sep 2023
Response from Management on 18 Sep 2023
Thanks for sharing this feedback, Shawn!

8/10 Good

Ashley

Stayed 3 nights in Sep 2023
Response from Management on 11 Sep 2023
Thanks for sharing this feedback, Ashley!

8/10 Good

Dawn M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Management on 11 Sep 2023
Thanks for sharing this feedback, Dawn!

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious
Stayed 4 nights in Jul 2023
Response from Management on 1 Sep 2023
Thanks for sharing this feedback, Kay! We're glad to see you enjoyed your stay!

10/10 Excellent

Timi-Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 4 nights in Aug 2023
Response from Management on 1 Sep 2023
Thanks for sharing your experience, Timi-Kay!

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Clean, spacious, facilities and friendly staff.
Stayed 1 night in Aug 2023
Response from Management on 1 Sep 2023
Thanks for sharing this feedback, Doug!

10/10 Excellent

Iris, Perrysburg

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Clean room!
Stayed 1 night in Aug 2023
Response from Management on 11 Sep 2023
Thanks for sharing this feedback, Iris!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Management on 23 Aug 2023
Thanks for taking the time to share this feedback with us, Denise!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, Relaxing Night
This was the best night of 4 hotel stays by far. The suite was quite large which was great for the 5 of us. The kids loved the pool and had fun with another friendly family there. Breakfast was AMAZING and the kitchen staff were so DELIGHTFUL, FRIENDLY, and went above and beyond to be helpful. Southern hospitality at its finest. I couldn’t recommend this place more highly. If we are in the area again someday, we’ll definitely stay again.
Stayed 1 night in Aug 2023
Response from Gina on 17 Aug 2023
Dear Daniel,Your kind words mean so much to us, and we truly appreciate you taking the time to share your positive experience with others. It is always our goal to deliver exceptional service and a memorable stay to each and every guest, and it sounds like we accomplished that for you!Thank you for choosing our establishment for your recent stay, and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time!
Stayed 3 nights in Aug 2023
Response from Management on 14 Aug 2023
Thanks for sharing this feedback, Lisa! We're happy to see you enjoyed your stay.

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Management on 7 Aug 2023
Thanks for sharing this feedback, Tim!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, smelled great as you enter the facility. Nice breakfast options and very friendly staff.
Stayed 3 nights in Jul 2023
Response from Gina on 27 Jul 2023
Thank you so much for your kind words. We're so glad to hear that you enjoyed your stay at our hotel! We look forward to seeing you on your next trip to Florence!

10/10 Excellent

Terri

Stayed 2 nights in Jul 2023
Response from Management on 14 Aug 2023
Thanks for sharing this feedback with us, Terri!

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Shopping and food
Stayed 1 night in Jul 2023
Response from Management on 7 Aug 2023
Thanks for sharing this feedback, Edwin!

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were a lot of crumbs in between the couch cushions. The tile floor was sticky. It was still one of the nicest hotels I've stayed in.
Stayed 2 nights in Jul 2023
Response from Management on 14 Jul 2023
Thanks for taking the time to share this feedback, Shelly! We're glad to see you enjoyed your stay!

8/10 Good

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jul 2023
Response from Management on 10 Jul 2023
We're happy to see you enjoyed your stay with us, Morgan!

10/10 Excellent

Mandy

Stayed 1 night in Jun 2023
Response from Management on 7 Aug 2023
Thanks for sharing this feedback, Mandy!

10/10 Excellent

Chaunta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to have complimentary dinner that weekday evening when we arrived.
Stayed 2 nights in Jun 2023
Response from Management on 30 Jun 2023
Thanks for taking the time to share this feedback with us, Chaunta!

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our quick overnight
Stayed 1 night in Jun 2023
Response from Management on 30 Jun 2023
Thanks for taking the time to share your experience, Olivia! We're glad to see you enjoyed your time with us!

10/10 Excellent

Natalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS GREAT
Stayed 1 night in Jun 2023
Response from Management on 30 Jun 2023
Thanks for sharing this feedback, Natalia!

10/10 Excellent

Philip

Stayed 1 night in Jun 2023
Response from Management on 7 Aug 2023
Thanks for sharing this feedback, Philip!

2/10 Terrible

Diana

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I need a refund. The room is not cleaned. There are food wrappers under the sofa and peanuts on the floor. There’s a water stain on the ceiling and the facility doesn’t have another room to accommodate us. I am travelling with an infant and this is super UNSAFE!!!
Stayed 1 night in Jun 2023

10/10 Excellent

Beth

Stayed 2 nights in Jun 2023
Response from Management on 7 Jul 2023
Thanks for sharing this feedback, Beth!

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was nice. They were doing construction across from our room at 8:30 am on Saturday and didn’t give us the option of another room. Otherwise it was a nice place to stay
Stayed 1 night in Jun 2023
Response from Management on 12 Jun 2023
Thanks for taking the time to share this feedback with us, Rebecca!