Apologies for the inconvenience caused, Karen! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

¡Hola Felipe! Acepte nuestras más sinceras disculpas por las molestias ocasionadas. Estamos de acuerdo que la falta de limpieza es inaceptable, le solicitamos por favor tome esto como un caso fuera de lugar ya que estamos trabajando a fondo en la limpieza y es uno de nuestros aspectos básicos para atender a nuestros huéspedes. Tenga la seguridad de que hemos actualizado a nuestro equipo para tomar las medidas necesarias de inmediato para resolver este problema en particular. ¡Ten un buen dia! Saludos, Bárbara.

Thank you for sharing your seamless experience, Joel! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

Sorry for the trouble caused, Victor! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Joey

Hi, Kristin! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Tim

Hi, Jesse! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

Hi, Greg! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

Hi, Bruce! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

Thank you for your appreciation, Rosa! We hope to give you a consistent service every time. Regards, Noah

Hi, Samuel! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

Hi, Gabriel! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

Hi, Ivan! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey

We are happy to see you liked the stay, Luciano! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Ava

Hi, Bill! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

Hi, Michael! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Noah

Hi, Diana! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

Hi, Zoraya! Thanks a lot for giving us the perfect rating. Next time we are going to carry out our best efforts to pull this off to a whole new level. Regards, Ava

Hi, Cinthia! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Ava

Hi, Andrea! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim

Apologies for the inconvenience caused, Marlen! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

We are sorry for the inconvenience caused to you, Valeria! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joe

Hi, Ulyssis! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Maria

Hi, Victor! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Rosy

Hi, Jorge! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time. Regards, Eva

Apologies for the problems you had faced, Jessica! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Eva

We are sorry the stay turned out to be an average one, Guest! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Eva

Hi, Vanessa! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Eva

We are extremely sorry to know this, Belinda! Thanks for notifying this concern to us. We will surely escalate this to the reliant team to take corrective action and to make sure it is not repeated in the future. Regards, Eva

Hi, Maria! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva

We are sorry to disappoint you, Justin! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

Hi, Lorenzo! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ava

Hi, Ben! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey

Apologies for the problems you had faced, Ricky! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

Hi, Megan! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

Hi, Teresa! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.