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Reviews of Borthalan Hotel

4 out of 5
Borthalan Hotel
Off Boskerris Road, Carbis Bay, St Ives, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 223 reviews" "
Rating 8 - Good. 75 out of 223 reviews" "
Rating 6 - Okay. 28 out of 223 reviews" "
Rating 4 - Poor. 9 out of 223 reviews" "
Rating 2 - Terrible. 0 out of 223 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

S R C

Stayed 2 nights in Aug 2023
Response from Martin on 7 Sep 2023
Thank you for your review.Kind regards.Martin and Margaret.

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
deevee
Spotlessly clean top class room excellent breakfast Hosts were attentive and helpful Free parking which is always a bonus would definitely stay there again.Highly highly recommend
Stayed 7 nights in Jul 2023
Response from Martin on 2 Aug 2023
Hi Derek,Thank you for your great review.Look forward to seeing you again.Martin and Margaret.

10/10 Excellent

Edmir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and lovely people made us feel at home amazing 🙏
Stayed 5 nights in Jul 2023
Response from Martin on 2 Aug 2023
Hi,Thank you for review.We’re glad you enjoyed your stay with us.Kind regards.Martin and Margaret.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I had the most delightful stay at Borthalan Hotel, Margaret and Martin made me most welcome, it was very peaceful and restful. I was really surprised the lovely breakfasts were included, somehow I missed that. My room was really lovely, I felt quite at home ,all I needed was there. The transport system is amazing, not expesive and reliable. Definitely recommend a stay there.
Stayed 5 nights in Jul 2023
Response from Martin on 2 Aug 2023
Hi Christine,Thank you for giving us a lovely review.We are pleased to hear that you enjoyed your stay with us.Kind regards.Martin and Margaret.

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at Borthalon House. Martin and Margaret were wonderful hosts. They were so friendly and engaging and willing to help in any way they could. Margaret cooked an excellent hot breakfast each morning. Would definitely recommend.
Stayed 3 nights in May 2023
Response from Martin on 21 May 2023
Hi Noel,Thank you for your great review.We are happy you enjoyed your stay at the Borthalan.Enjoy the rest your holiday.Kind regards.Martin and Margaret.

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & Clean but not suitable for visitors with a mobility problem
Stayed 4 nights in Apr 2023
Response from Martin on 12 May 2023
Hi Marc,Thank you for your great review

8/10 Good

Paul

Liked: Cleanliness, room comfort
Very good adress, large Breakfast choice, location is good although in a very build up area it is close to the beach and beautiful sea side walks. We enjoyed the sea view from our room and tea and coffee provided.
Stayed 5 nights in Sep 2022
Response from Martin on 23 Sep 2022
Hi Paul,Thank you for your review.Kind regards.Martin.

10/10 Excellent

Stephen

Stayed 6 nights in Aug 2022
Response from Martin on 19 Aug 2022
Hi Stephen,Thank you for your great review.Kind regards.Martin.

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort
Home from home
Lovely hotel everything was perfect. Could not do enough to make us more welcome. Excellent room with lovely views and a great breakfast with lots of choice. Highly recommended.
Stayed 7 nights in Jul 2022
Response from Martin on 8 Aug 2022
Hi Patricia, Thank you for your great review we are pleased that you enjoyed your holiday with us and hope to see us again soon. Kind regards. Martin and Margaret.

10/10 Excellent

David

Liked: Cleanliness, room comfort
Long weekend in carbis bay
Lovely guest house, v friendly owners and great views/location . Booked to attend wedding at carbis bay hotel, vfm this was far better!!!’
Stayed 3 nights in Jul 2022
Response from Martin on 18 Jul 2022
Thank you for your review , we are glad enjoyed your stay with us. Kind regards Martin and Margaret

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
I want to stay again
Very comfortable, clean and friendly establishment. Beautiful sea view from rooms 5 & 7. I don’t know about orhers Good hearty full English breakfast. Excellent service. Very close to carbis bay station and it’s only £1 to get into ST Ives (05/07/22). I liked it here a lot and intend to stay again.
Stayed 3 nights in Jul 2022
Response from Martin on 18 Jul 2022
Glad you enjoyed your stay with . Thank you for your your review and we look forward to seeing you again. Kind regards Martin and Margaret

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hosts, Martin and Margaret are the nicest of people, friendly, and nothing is too much. Room was comfortable and clean. Would stay there again.
Stayed 7 nights in Jun 2022
Response from Martin on 27 Jun 2022
Hi, Thank you for your great review. Looking forward to meeting you again. Kind regards. Martin and Margaret.

10/10 Excellent

Jason

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2022
Response from Martin on 27 Jun 2022
Hi Andrew, Thank you for your review. Kind regards. Martin and Margaret.

8/10 Good

Claire

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022
Response from Martin on 1 May 2022
Hi Claire, Thank you for your review. Kind regards. Martin and Margaret

8/10 Good

Verified traveller

Liked: Cleanliness
On arrival it was explained that rooms would not be serviced as we were only there 3 days. We were only left one 20ml tube of shower gel & shampoo for 2 for 3 days. The bathroom was very small and had no natural light. Breakfast was good and cooked to order
Stayed 3 nights in Apr 2022
Response from Martin on 30 Apr 2022
Thank you for taking the time to leave a review.it’s very much appreciated . Kind regards Martin

10/10 Excellent

Craig

Liked: Cleanliness, room comfort
Borthalan House
We had a lovely 4 night stay at Borthalan House. A beautiful house in a stunning location, ideally situated between St Ives and Hayle. The hosts were absolutely charming. Wouldnt hesitate to recommend and would love to return in future.
Stayed 4 nights in Oct 2021
Response from M&M on 2 Nov 2021
Thank you for your great review. Look forward to meeting you again soon. Kind regards. Martin and Margaret.

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort
The view from our room, amazing
Stayed 2 nights in Oct 2021
Response from M&W on 20 Oct 2021
Hi Kevin, Thank you for your great review. Hope to see you again soon. Kind regards. Martin and Margaret.

10/10 Excellent

Warren

Liked: Cleanliness, room comfort
Great stay!
Great hosts and location. Room was nice and clean with a lovely sea view. Would definitely recommend!
Stayed 4 nights in Sep 2021
Response from M&M on 5 Oct 2021
Hi Warren, Thanks for your great review. Hope to see you again. Kind regards. Martin and Margaret.

10/10 Excellent

Tracey

Liked: Cleanliness, room comfort
Great hotel and location
Great location, very clean, perfect for walking into St Ives, very friendly, fab breakfast 😁
Stayed 1 night in Sep 2021
Response from M7M on 21 Sep 2021
Hi Tracey, Thank you for your great review. We look forward to meeting you again. Kind regards. Martin and Margaret.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2021
Response from M&M on 17 Sep 2021
Hi, Thank you for your good rating. Kind regards. Martin and Margaret.

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, room comfort
Lovely hotel with great service
We have stayed at this hotel before and as before had a great time. Excellent breakfast with friendly service, nothing was too much trouble. Rooms are very comfortable and clean with all facilities. Once again can fully recommend this hotel
Stayed 4 nights in Aug 2021
Response from M&M on 14 Sep 2021
Thank you for leaving a great review. We are pleased to hear you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Derrck

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2021
Response from M&M on 16 Sep 2021
Thank you for leaving us a good rating. Kind regards Martin and Margaret.

10/10 Excellent

Michiko

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021
Response from M&M on 17 Sep 2021
Hi, Thank you for your great rating. Kind regards. Martin and Margaret.

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent position, sea view from bedroom. Friendly, delightful and attentive hosts. Lovely breakfast.
Stayed 1 night in Sep 2021
Response from M&M on 6 Sep 2021
Thank you for a great review. We are very pleased to hear you enjoyed your stay with us. Margaret and martin

10/10 Excellent

Xiaolin

Liked: Cleanliness, room comfort
Very good cleanning
Very high standard of cleanning. 10of 10！ Love it！
Stayed 1 night in Aug 2021
Response from Martin on 12 Aug 2021
Thank you so much for giving us a great review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely owners, breakfast was Greta and the hotel is in a great location. The view from our room was gorgeous.
Stayed 6 nights in Jul 2021
Response from Martin on 12 Aug 2021
Thank you so much for leaving a great review, glad you enjoyed the breakfast.

10/10 Excellent

Wasif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed here for the October half term with my wife and I could not fault our stay. Hosts went out of their way to ensure we were happy and had everything we needed. Breakfast was exquisite and the room with a sea view was absolutely gorgeous. Incredibly pleased with our stay, the hotel is not far from anything and the hosts knowledge of the area and suggestions of all the hidden little gems (cafe’s, art shops etc) was extra helpful. Definitely would recommend. You won’t be disappointed.
Stayed 3 nights in Oct 2020

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay ❤
A wonderfully amazing stay the couple that run it are so lovely welcome you like family and the food was excellent .. cant wait to stay again
Stayed 7 nights in Oct 2020

10/10 Excellent

LIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We loved our stay, the room was clean and comfortable with the most amazing shower! Martin and Margaret with such lovely hosts and made us feel so welcome and completely safe in these strange times. The hotel is a short walk from Carbis Bay shops,restaurants and beach. It is also a 2 minute walk from Carbis Bay Train station where you can go straight to St. Ives in a matter of minutes. Highly recommend!!
Stayed 4 nights in Oct 2020

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary weekend
Wonderful hotel & fab hosts!! Great breakfast & comfortable accommodation Easy but hilly walk to carbis bay & access to train station
Stayed 2 nights in Oct 2020

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful service with a personal touch
Our hosts were absolutely fantastic. Very welcoming. the rooms were spotless, the shower was powerful and the beds extremely comfortable. The breakfast was also delicious.
Stayed 1 night in Sep 2020

6/10 Okay

Sam

Stayed 1 night in Sep 2020

10/10 Excellent

Dave, South Yorkshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hosts who spent time ensuring everything was ok. Great room, good breakfast, car park, good location to visit the area. Close to the railway station with little noise. The main thing is they care, offer advice for days out etc.
Stayed 3 nights in Sep 2020

10/10 Excellent

Overnight-stay, St Ives, Cornwall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly hosts, who made us feel welcome from the moment we rang the doorbell!
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2020

10/10 Excellent

Chris, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run small hotel, 10mins from beach with local places to eat or near train station for st ives /Hayle
Stayed 3 nights in Sep 2020

10/10 Excellent

Kirsty, Swansea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 4 night stay at the Borthalan Hotel. The location was perfect, as soon as we arrived we were greeted with a breathtaking sea view and although we didn't pay for a sea view there was a wonderful view out the front with some chairs & table. The train station was a 2 min walk and we caught this into St Ives a few times which was a 4min journey for £1. We also walked it some days it was about 30-40 mins but a beautiful coastal walk. I will say there are lots of hills which were tough on day one but I was used to them by the end of the trip but the train option is great when you just want to get back. Our bedroom had an en suite bathroom, tea and coffee facilities and a TV. It was perfect for us as we were out all day and was nice to watch a little TV whilst unwinding before falling asleep. Our beds/towels were not changed during our 4 night stay because of Covid but this didn't bother us at all as was such a short stay. The cooked breakfast was delicious. Due to Covid we had to pre-book a slot which was OK for us but a little bit of an inconvenience if you want to be up and out early. The hosts were lovely. Very Friendly and welcoming and let us know where they were if we needed them so it was nice to come and go at our own leisure. This was our first trip away during Covid and we felt very safe. There was hand gel at the door. The communal living room was closed off and breakfast times scattered so we weren't all there at once. I would visit here again
Stayed 4 nights in Aug 2020

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We had an absolutely comfortable and relaxing stay. The area was accessible and had parking. It was close to the train station to St. Ives and further down the hill is Carbis bay beach. The room was spacious and clean. The breakfast was good. The owners are really friendly and accommodating. We will definitely come back and stay!
Stayed 3 nights in Aug 2020

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August Bank Holiday Stay
Really loved our stay. The property is so convenient to St Ives via train and coastal walk. Also less than 5 minutes from Carbis Bay beach. Also Martin and Margaret are so welcoming and friendly. And also full of advise of places to go etc. Really recommend. Dont hesitate booking.
Stayed 3 nights in Aug 2020

10/10 Excellent

Aman, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guesthouse was lovely, well hosted by Martin and Margaret. Warm welcome upon arrival and nice farewell on departure too which gives the stay the overall personal feel. We were given the room on top floor with excellent sea view room was lovely too every last touch added to make it homely. Close to St Ives harbour we got the train in and left our car at the guesthouse which was a really good idea, suggested by Martin. Carbis bay station was a 5 minute walk and trains run every 30 minutes! Breakfast in the morning was lovely too we filled in the breakfast form the night before and was served that in the morning. Overall lovely stay will be going back, definitely recommend it.
Stayed 1 night in Aug 2020

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Rachel&Steve, Rugby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Amazing see view, which really made our stay and the owner was really lovely. Room was really poorly decorated for the price we paid.
Stayed 1 night in Aug 2020

10/10 Excellent

Donata, Lithuania

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place is amazing, a view to the sea from windows is fantastic, lovely personal touches. Very clean just an awesome place. Breakfast was great! Would recommend to all!
Stayed 1 night in Aug 2020

10/10 Excellent

Donata, Lithuania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing, view from windows to the sea is fantastic, lovely personal touches. Very clean just an awesome place. Would recommend to all! Breakfast was very delicious !
Stayed 1 night in Aug 2020

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020