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Reviews of Sleep Inn Columbia

2.5 out of 5
Sleep Inn Columbia
1901 Rockland Rd, Columbia, SC

Reviews

8.0

Very good

Rating 10 - Excellent. 339 out of 866 reviews" "
Rating 8 - Good. 280 out of 866 reviews" "
Rating 6 - Okay. 149 out of 866 reviews" "
Rating 4 - Poor. 54 out of 866 reviews" "
Rating 2 - Terrible. 44 out of 866 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Noisy refrigerator and ac unit. Need some upgrades.
Stayed 1 night in Apr 2024

10/10 Excellent

Sidney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a very carb-heavy, bready affair; would have been nice to have some yogurt or other protein. Otherwise, room was large & comfortable. The dining room attendant was on task & visible.
Stayed 1 night in Apr 2024
Response from GM on 21 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers at this location were top notch the rooms are perfect when on a road trip comfortable beds and very clean would definitely go again
Stayed 1 night in Apr 2024
Response from GM on 20 Apr 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 Excellent

Inocencia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay.
Stayed 1 night in Feb 2024
Response from GM on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid quality for the price point.
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and good
Stayed 2 nights in Apr 2024
Response from GM on 15 Apr 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 Excellent

Natasha, Paso Robles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Apr 2024
Response from GM on 12 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Vikkilyn

Stayed 1 night in Apr 2024
Response from GM on 14 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was stellar
Stayed 2 nights in Apr 2024
Response from GM on 10 Apr 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
It is very clean and comfortable
Stayed 1 night in Apr 2024
Response from GM on 4 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Charles, Maitland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a bit tight. Staff was very good.
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

8/10 Good

Jevauwn

Stayed 1 night in Mar 2024
Response from GM on 20 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Megan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk worker was behind a glass window, between the entry doors, sleeping. She was actually annoyed to have to wake up, let me in and check me in. It was 1 am and i was traveling with my family. When we got upstairs it looked as if someone stuck their hand in poop and wiped it on the wall outside of the door. Inside our room the beds and towels were clean. Shower and toilet were behind a pocket door...gross. But the man moaning next door was probably the best part... this following me trying to tell my kids the banging on the wall was probably to get them to go to sleep and stop talking. 🙈
Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Staff always made sure we were stocked
Stayed 3 nights in Mar 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

2/10 Terrible

Kaitlyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about property was awful I requested a call due to my issues abs haven’t received anything. Just don’t stay here
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Lloyd

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

H. Lemont

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very good
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from GM on 16 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the money
Stayed 1 night in Mar 2024
Response from GM on 15 Mar 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

6/10 Okay

Lauren

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from GM on 12 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beth at the front desk was courteous, helpful, and pleasant. Rooms were clean, great lighting, and soft bed. Coffee was surprisingly good! A couple spots where the property was showing some age and could use upkeep (carpet in hallways, light fixture above check in desk) All in all, for a last minute booking at a budget property, great overall experience.
Stayed 1 night in Mar 2024
Response from GM on 7 Mar 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 Excellent

Tony

Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Sanko, Brooklyn

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reached the hotel early morning of 2/26. I was booked for three-days... I got there, they reported no hot water & it would be working by morning approx. 9am. I left & came back 3pm there was still no hotel water. I called and spoke with the manager & he appeared rude and short-tempered when he said I'd receive a refund, like it was my fault there was no hot water. Also the rugs throughout the hotel were old & dirty! When I sat on the bed I felt like something was crawling on me skin due to the filth of the old rugs. They really need to change those rugs in the hotel!
Stayed 3 nights in Feb 2024
Response from GM on 5 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Rodney

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My I-phone was stolen by staff or a guest. The staff did little to help. Left me in a bind. Spend more money and get a better atmosphere.
Stayed 2 nights in Feb 2024
Response from GM on 3 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Please call us and we can discuss the situation. We were not aware of any situation you described in the review.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Sharon

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was blood on the carpet near the sink, the room stunk like cigarette smoke even though hotel claimed to be smoke free. The police were pounding on a door near our room around 11:30 pm announcing they were the police requesting the occupants to open the door for unknown reasons. Overall, horrible experience and would not recommend
Stayed 1 night in Feb 2024
Response from GM on 26 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Richard

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hot water not working, unable to shower or wash up. Phone did not work, but offered another room which we de li ed, since we were already settled in.
Stayed 1 night in Feb 2024
Response from GM on 26 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Conor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel manager was super nice and helpful, but hotel is a bit old and run down, for example both treadmills are not working. Not many hot options for breakfast and not many restaurants nearby. Smells bad outside hotel. We had a good night’s rest but would probably look elsewhere next time.
Stayed 1 night in Feb 2024
Response from GM on 25 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Shower did not work, there was not warm water coming out. Police showed up at complex late at night and sat in parking lot. Would not pay this much again for a hotel with these conditions.
Stayed 1 night in Feb 2024
Response from GM on 22 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Jacquline

Stayed 1 night in Feb 2024
Response from GM on 22 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk staff Beth was very courteous and got us checked in quickly.
Stayed 1 night in Feb 2024
Response from GM on 11 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here again on our way home from vacation. It was quiet, clean, and easy to check in. The gentleman at the front desk was the same as last time and very nice. The carpet isn’t perfect and there’s a bit of peeling paint but I’d still stay here next time I come through this area. Thanks for a good night’s sleep!
Stayed 1 night in Feb 2024
Response from GM on 11 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Kelly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. We didn’t have any problems. Check in and check out were easy. The room was nice. It was clean. Shopping isn’t too far away and easy to get to.
Stayed 1 night in Feb 2024
Response from GM on 11 Feb 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service
Great stafff!! clean and pretty quite.
Stayed 4 nights in Feb 2024
Response from GM on 10 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

4/10 Poor

Karime

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was non smoking but smelled like a fresh cigarette every time we walked in. There was roaches everywhere and the night staff was rude! Checked out after 1st night!
Stayed 1 night in Jan 2024
Response from GM on 7 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We do have a contract with an external pest control firm and they do preventative maintenance in entire hotel plus we do act on any issue related to pest immediately for pest treatment I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beth was efficient and very friendly. She was helpful in directing us where to get something quick and to go for dinner especially due to us arriving after 7pm .
Stayed 1 night in Jan 2024
Response from GM on 1 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Roger

Business traveller
Clean
Stayed 1 night in Jan 2024
Response from GM on 31 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Dec 2023
Response from GM on 29 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front desk was wonderful! He was friendly and checked us in quickly. He even provided water bottles to each of us. The staff the next day was just as nice. The bed was comfortable and the room was clean. Great night stay!
Stayed 1 night in Jan 2024
Response from GM on 29 Jan 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at check in and during the night was wonderful and helpful.
Stayed 1 night in Jan 2024
Response from GM on 19 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Dwayne

Liked: Cleanliness, staff & service
Stayed 9 nights in Jan 2024
Response from GM on 19 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Kerrigan

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from GM on 12 Jan 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 12 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Mufariji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 12 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and location
Hotel staff were great. Check in was a breeze.
Stayed 1 night in Dec 2023
Response from GM on 12 Jan 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stop
Found roaches in the room. Breakfast is terrible with expired items. Juice machine doesn’t work. Walls are thin making it so you can hear your neighbors. They let people smoke weed in the building. Place was extremely dirty and out dated.
Stayed 1 night in Dec 2023
Response from GM on 8 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Affordable Stay
Great Stay The gentleman than checked us in was very friendly. Had a good sleep! Will definitely stay again
Stayed 1 night in Dec 2023
Response from GM on 8 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Dec 2023
Response from GM on 31 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Emilio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable great place to stay.
Stayed 1 night in Dec 2023
Response from GM on 27 Dec 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

6/10 Okay

Patricia

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from GM on 28 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.