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Reviews of Quality Inn & Suites Jefferson City

2.5 out of 5
Quality Inn & Suites Jefferson City
1716 Jefferson St, Jefferson City, MO

Reviews

7.6

Good

Rating 10 - Excellent. 186 out of 599 reviews" "
Rating 8 - Good. 215 out of 599 reviews" "
Rating 6 - Okay. 94 out of 599 reviews" "
Rating 4 - Poor. 61 out of 599 reviews" "
Rating 2 - Terrible. 43 out of 599 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Gina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was horrible, the only thing good was the waffles but they ran out of syrup. Rooms could use some updates to furniture and carpet. Pool area was too small and hot. They had rooms above the pool so kids were getting in trouble for being too loud. The staff was nice.
Stayed 2 nights in Mar 2024

4/10 Poor

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We made for a suite so we would have a jetted tub, the tub did not work. When we walked in our room we noticed that the smoke detector is hanging down from the ceiling. The pool water was super cold (but kids still loved it). The check-in women was very polite.
Stayed 1 night in Mar 2024

6/10 Okay

Dan

Business traveller
Disliked: Amenities, property conditions & facilities
Dated. Breakfast was dry scrambled eggs. Cold hard biscuits with questionable gravy. No fruit! No bacon or sausage. Did have a waffle iron. No milk. Trash overflowing on to the floor. Had to go out to get Breakfast. Not worth the cost.
Stayed 1 night in Feb 2024

10/10 Excellent

Sherri

Stayed 1 night in Dec 2023

10/10 Excellent

Rickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Joe

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

dale

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service
Don't visit if you have a baby.
The hotel was clean. The attendants were the rudest i have encountered. I rented this room for my sister who had just been released from the hospital after giving birth to her baby. Around 9 00 the baby started fussing. He cried for about 5 minutes. Right after he calmed down. The hotel room phone rang and my sisters 9 year old son answered. He was told to tell his mom that they would call the police and kick her out if the baby didnt stop crying. That is an awful thing to say to a child. If it would have been going on for a while, it may be understandable, but that was not the case. They were also very rude snd unpleasant during check in.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nickkiyia

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked about this, is that the front desk man was very nice and understanding. Also, he was very cooperative and wasn’t mean.
Stayed 1 night in Oct 2023

4/10 Poor

Leslie

Travelled with partner
Disliked: Staff & service, amenities
Property old! Bed not great! Reception not great! Had to keep calling out for someone to come! Girl not welcoming or friendly!
Stayed 1 night in Dec 2023

6/10 Okay

Claude

Stayed 1 night in Nov 2023

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The majority of the gym equipment was broken and the pool was too cold to swim.
Stayed 1 night in Nov 2023

10/10 Excellent

Rickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was nice that it was a non-smoking, the breakfast was real good.
Stayed 1 night in Nov 2023

4/10 Poor

Jacob

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire hotel smelled heavily of weed, smoke in the hallways and permeated into room. Building not updated and overpriced compared to hotels in immediate area.
Stayed 1 night in Nov 2023

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Paint chipped, carpet stained, drywall in need of repair, hot tub same temperature as pool, limited breakfast tables, cigarette burn marks on toilet and couch. Bed was comfy. However the hotel was only $109 per night.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

MELODI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Clinton

Stayed 1 night in Oct 2023

4/10 Poor

Frank, Dixon

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Sheryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean!! Comfortable bed
Stayed 2 nights in Sep 2023

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a rough mid to late morning and the staff was very nice during the check in process.
Stayed 1 night in Sep 2023

8/10 Good

Don

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Although the Inn had attributes a number of items needed repair or replacement and management appeared to not feel the need to execute the necessary steps to accomplish this. Little things like dripping faucets, no decaf at breakfast in the regular machine, only one floor with s working ice maker and vending machines with no product.
Stayed 2 nights in Sep 2023

2/10 Terrible

Darren

Stayed 2 nights in Sep 2023

10/10 Excellent

Shelby

Stayed 1 night in Sep 2023

4/10 Poor

Lori, Grinnell

Travelled with partner
Disliked: Property conditions & facilities
Pretty dated and worn, hot tub is barely warm, uncomfortable bed and furniture
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lori, Maryville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was only there 1 night so didn’t have time for breakfast or recreation but staff was very friendly, it was clean & quiet. Great stay, will be returning!
Stayed 1 night in Aug 2023

4/10 Poor

Mary

Disliked: Staff & service, property conditions & facilities
The pool was ice cold water. Too cold to swim in. There was no sausage or bacon with the breakfast. The maid did not come once to offer clean towels or clean the room. I had to request towels. The manager was pleasant to speak with.
Stayed 3 nights in Aug 2023

4/10 Poor

Trevor

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

JP

Liked: Cleanliness, staff & service, property conditions & facilities
really appreciated delivery of ice when the machine was jammed when I went to it-- VG customer service-- breakfast was OK-- they use polystyrene bowls and plates-- bad for environment

6/10 Okay

Brandy or Danny

Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
The hotel was dated, stains on the furniture, patched bathtub. The rooms were fairly big, the hotel was quiet and when you could find staff they were friendly and helpful. The pool was closed for maintenance, wish that would have been noted at the time of booking as that was the main feature we were looking for when booking. Always hate it when hotels list amenities on the website and then put up a sign when you get there that says “sorry”.
Stayed 2 nights in Jul 2023

2/10 Terrible

Theresa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub was under maintenance when I asked the front desk rep if that was correct she lied and said it was fixed. Booked a king suite for the in room jetted tub. Per photos the tub looked decently sized. It was a normal size bath tub and the jets were FILTHY. Covered in dirt. Ants all over the bathroom sink even though there was nothing on the counters or in the trash can. The room smelled like stale cigarettes upon arrival. The pillow cases were stained and the carpet was soaked around the tables. I would give it 0 stars if I could. Will not be returning.
Stayed 1 night in Jul 2023

8/10 Good

paul

Stayed 1 night in Jul 2023

4/10 Poor

Joseph

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Many thing weren’t functioning properly/broken. Two light switch covers were cracked, shower leaked, tv had to be unplugged then plugged back in to work correctly. Also little things like paint needed touched up in hallways and on doors.
Stayed 1 night in Jul 2023

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
breakfast was awful
Stayed 1 night in Jul 2023

4/10 Poor

Paola

Stayed 1 night in Jun 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Paige

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the worst but definitely not the best
Stayed 1 night in Jun 2023

4/10 Poor

Heather

Stayed 1 night in Jun 2023

10/10 Excellent

GUSTAVO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Did not disappoint or exceed expectations
Overall, the hotel met our expectations. However, the condition was a bit run down and the room chair was so stained I didn’t want to sit on it. Breakfast isn’t anything to write home about, but was much better than expected. I’d stay here again at the same price point.
Stayed 2 nights in Jun 2023

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Big Nope.
Found open safety pins on the floor and edge of bed. There was candy under the bed that I could see without even looking for it. The floor and ceiling were both sagging. You could see the bathroom counter had moved down an inch due to poor construction. I’m honestly worried about the safety of this building since the floor and ceiling were sagging. The outside wall, you could tell the wall has shifted a half inch from the ceiling. Also found pubic hair on the bathroom counter and the bathtub so it doesn’t appear the room was even cleaned. Overall, very disappointing stay and I won’t ever go back.
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Stayed 2 nights in Jun 2023

8/10 Good

Samara

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room for the age of building.
Stayed 1 night in Jun 2023

6/10 Okay

Nathan

Travelled with family
This hotel was ok but definitely not great. The staff just try to get you out even though it is not checkout time and my key was deactivated before checkout so if you need to make more than one trip to get your stuff to the car good luck and the breakfast was pretty strange looking the gravy was chunky like cottage cheese.
Stayed 1 night in May 2023

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Useless pool/hot tub
Hot tub wasn’t functional, pool was beyond cold, a/c barely worked in the hotel room, and the worst part the shower drain was so clogged we showered in 4 inches of water. Needs better management and maintenance.
Stayed 1 night in May 2023