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Rating 10 - Excellent. 186 out of 599 reviews" "
10 - Excellent
186
Rating 8 - Good. 215 out of 599 reviews" "
8 - Good
215
Rating 6 - Okay. 94 out of 599 reviews" "
6 - Okay
94
Rating 4 - Poor. 61 out of 599 reviews" "
4 - Poor
61
Rating 2 - Terrible. 43 out of 599 reviews" "
2 - Terrible
43
8.0/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Gina
Travelled with family
18 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was horrible, the only thing good was the waffles but they ran out of syrup. Rooms could use some updates to furniture and carpet. Pool area was too small and hot. They had rooms above the pool so kids were getting in trouble for being too loud. The staff was nice.
We made for a suite so we would have a jetted tub, the tub did not work. When we walked in our room we noticed that the smoke detector is hanging down from the ceiling. The pool water was super cold (but kids still loved it). The check-in women was very polite.
Dated. Breakfast was dry scrambled eggs. Cold hard biscuits with questionable gravy. No fruit! No bacon or sausage. Did have a waffle iron. No milk. Trash overflowing on to the floor. Had to go out to get Breakfast. Not worth the cost.
The hotel was clean. The attendants were the rudest i have encountered.
I rented this room for my sister who had just been released from the hospital after giving birth to her baby.
Around 9 00 the baby started fussing. He cried for about 5 minutes. Right after he calmed down. The hotel room phone rang and my sisters 9 year old son answered. He was told to tell his mom that they would call the police and kick her out if the baby didnt stop crying.
That is an awful thing to say to a child.
If it would have been going on for a while, it may be understandable, but that was not the case.
They were also very rude snd unpleasant during check in.
Entire hotel smelled heavily of weed, smoke in the hallways and permeated into room. Building not updated and overpriced compared to hotels in immediate area.
Paint chipped, carpet stained, drywall in need of repair, hot tub same temperature as pool, limited breakfast tables, cigarette burn marks on toilet and couch. Bed was comfy. However the hotel was only $109 per night.
I had a rough mid to late morning and the staff was very nice during the check in process.
Jenifer
Stayed 1 night in Sep 2023
8/10 Good
Don
Travelled with family, Travelled with group
21 Sep 2023
Liked: Cleanliness, staff & service
Although the Inn had attributes a number of items needed repair or replacement and management appeared to not feel the need to execute the necessary steps to accomplish this. Little things like dripping faucets, no decaf at breakfast in the regular machine, only one floor with s working ice maker and vending machines with no product.
Don
Stayed 2 nights in Sep 2023
2/10 Terrible
Darren
18 Sep 2023
Darren
Stayed 2 nights in Sep 2023
10/10 Excellent
Shelby
5 Sep 2023
Shelby
Stayed 1 night in Sep 2023
4/10 Poor
Lori, Grinnell
Travelled with partner
4 Sep 2023
Disliked: Property conditions & facilities
Pretty dated and worn, hot tub is barely warm, uncomfortable bed and furniture
I was only there 1 night so didn’t have time for breakfast or recreation but staff was very friendly, it was clean & quiet. Great stay, will be returning!
The pool was ice cold water. Too cold to swim in. There was no sausage or bacon with the breakfast. The maid did not come once to offer clean towels or clean the room. I had to request towels. The manager was pleasant to speak with.
really appreciated delivery of ice when the machine was jammed when I went to it-- VG customer service-- breakfast was OK-- they use polystyrene bowls and plates-- bad for environment
JP
6/10 Okay
Brandy or Danny
Travelled with family and small children, Travelled with group
22 Jul 2023
Disliked: Property conditions & facilities
The hotel was dated, stains on the furniture, patched bathtub. The rooms were fairly big, the hotel was quiet and when you could find staff they were friendly and helpful. The pool was closed for maintenance, wish that would have been noted at the time of booking as that was the main feature we were looking for when booking. Always hate it when hotels list amenities on the website and then put up a sign when you get there that says “sorry”.
The pool and hot tub was under maintenance when I asked the front desk rep if that was correct she lied and said it was fixed. Booked a king suite for the in room jetted tub. Per photos the tub looked decently sized. It was a normal size bath tub and the jets were FILTHY. Covered in dirt. Ants all over the bathroom sink even though there was nothing on the counters or in the trash can. The room smelled like stale cigarettes upon arrival. The pillow cases were stained and the carpet was soaked around the tables. I would give it 0 stars if I could. Will not be returning.
Theresa
Stayed 1 night in Jul 2023
8/10 Good
paul
17 Jul 2023
paul
Stayed 1 night in Jul 2023
4/10 Poor
Joseph
Travelled with partner
9 Jul 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Many thing weren’t functioning properly/broken. Two light switch covers were cracked, shower leaked, tv had to be unplugged then plugged back in to work correctly. Also little things like paint needed touched up in hallways and on doors.
Overall, the hotel met our expectations. However, the condition was a bit run down and the room chair was so stained I didn’t want to sit on it. Breakfast isn’t anything to write home about, but was much better than expected. I’d stay here again at the same price point.
Found open safety pins on the floor and edge of bed. There was candy under the bed that I could see without even looking for it. The floor and ceiling were both sagging. You could see the bathroom counter had moved down an inch due to poor construction. I’m honestly worried about the safety of this building since the floor and ceiling were sagging. The outside wall, you could tell the wall has shifted a half inch from the ceiling. Also found pubic hair on the bathroom counter and the bathtub so it doesn’t appear the room was even cleaned. Overall, very disappointing stay and I won’t ever go back.
This hotel was ok but definitely not great. The staff just try to get you out even though it is not checkout time and my key was deactivated before checkout so if you need to make more than one trip to get your stuff to the car good luck and the breakfast was pretty strange looking the gravy was chunky like cottage cheese.
Hot tub wasn’t functional, pool was beyond cold, a/c barely worked in the hotel room, and the worst part the shower drain was so clogged we showered in 4 inches of water. Needs better management and maintenance.