Front desk was friendly. Although I thought the interaction was going South for a minute because there were two attendants and one was helping another customer, and I was standing there waiting for the second attendant to tend to me. After about 20 seconds of being ignored, the attendant finally acknowledged me. Room was decent. We were disappointed because we asked for service on the second day and didn't receive it. They did go in the room only to leave towels tho. Bed wasn't made, trash not removed, nothing. One of the wash cloths was torn. Very tacky. The bed was low to the floor. It was lower than a normal dinner chair. Luckily, we're active people and it presented no issue for us, but might be problematic for older or less mobile people. The room walls are thin. I could hear conversations from the hallway and also from my room. Floors are also noisy. Sounded like the room above us was doing major renovation. But room was spacious. I could probably give a 5 out of 10 for this one.