เครื่องนอนระดับพรีเมียม, ผ้าม่านกันแสง, เปล/เตียงเด็กอ่อน (ฟรี)

รีวิว เรดรูฟอินน์ ซินซินแนติอีสต์ - บีชมอนต์

2 out of 5
เรดรูฟอินน์ ซินซินแนติอีสต์ - บีชมอนต์
4035 Mount Carmel Tobasco Rd, I-275 At Exit #65, Us-125, Cincinnati, OH

รีวิว

5.8
คะแนน 10 - ดีเลิศ 99 จาก 754 รีวิว" "
คะแนน 8 - ดี 193 จาก 754 รีวิว" "
คะแนน 6 - พอใช้ 155 จาก 754 รีวิว" "
คะแนน 4 - แย่ 117 จาก 754 รีวิว" "
คะแนน 2 - แย่มาก 190 จาก 754 รีวิว" "

5.8/10

ความสะอาด

7.0/10

พนักงานและบริการ

5.2/10

สิ่งอำนวยความสะดวก

5.6/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

4.8/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

6/10 พอใช้

Zyhakiah

เข้าพัก 1 คืน, เมษายน 2024

2/10 แย่มาก

Shavonn

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I checked in, went to the room they gave me, it was filthy and stinky, I took pictures and went back to the office. They switched me rooms and that room heat didn’t work and it was freezing outside. It was 3 in the morning and I was exhausted so I slept in my coat but first thing in the morning I was out of there. I asked to speak to a manager because the rooms are not what they are advertising, they act like the manager wasn’t there so I just gave up being refunded. I would never go back and don’t recommend this place to anybody.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 28 ม.ค. 2024
Hello Shavonn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati East - Beechmont. You've expressed your displeasure in both the rooms in which you were provided due to you finding there to be an odor in the room, the room being unclean and a broken heater. This is not usually an experience our guests have with us. Thank you for making us aware, as guest comfortability is one of our top priorities. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Very truly yours,Red Roof Management

2/10 แย่มาก

Dawn

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
DON'T DO IT
Don't stay here. My toilet was missing pieces. There was hair everywhere and it was filthy. Drug deals outside my room all night long. Wi-Fi didn't work at all. Bed was uncomfortable and smells funny. The front desk clerk was making breakfast and coffee in the foyer with no shoes or socks. I will sleep in my car before I go here again.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 13 ม.ค. 2024
Dear Dawn,We are sorry to hear your recent experience at the Red Roof Inn Cincinnati East - Beechmont did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situation. I will certainly bring this to the management’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Red Roof Management

4/10 แย่

Dwight

เดินทางเพื่อธุรกิจ
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Gabrielle RediResponse Specialist วันที่ 16 ธ.ค. 2023
Thank you for taking a moment to leave a review, Dwight. The staff and I at the Red Roof Inn Cincinnati East - Beechmont were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

6/10 พอใช้

jaii

ไม่ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Gabrielle RediResponse Specialist วันที่ 11 ธ.ค. 2023
Thank you for taking a moment to leave a review, Jaii. The staff and I at the Red Roof Inn Cincinnati East - Beechmont appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

6/10 พอใช้

Carrie

ชื่นชอบ: พนักงานและบริการ
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 18 พ.ย. 2023
Hello Carrie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cincinnati East - Beechmont and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

4/10 แย่

Jennifer

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Room smelled very musty and blankets had burn holes in them
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Gabrielle RediResponse Specialist วันที่ 13 พ.ย. 2023
Dear Jennifer,Thank you for your review following your stay at Red Roof Inn Cincinnati East - Beechmont. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the musty smell and the burn holes in the blanket hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

8/10 ดี

Angelia

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 26 ต.ค. 2023
Hello Angelia,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cincinnati East - Beechmont and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

4/10 แย่

Stephen

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I booked a few weeks in advance. When I arrived I was told no rooms were available for the specifications that I booked. I was offered an accessible room of the same type. I said okay and was then told none of those rooms were available either. They wanted to charge me the difference for the room I ended up getting. On to the room. Stink bugs on the wall and sun flower seed shells on the bathroom floor. You can even clearly see outside through the gaps around the door. I'm certain it will be a fight to get my deposit back do to the staffs mixups on my room. At least it was really quiet.
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 17 ต.ค. 2023
Dear Stephen,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn. It's nice to know that you were pleased with the quiet nature of our environment, however, you indicated that it fell short of your expectations due to issues you described regarding bugs, your room type not being available and uncleaned floors. This is truly regrettable, as it is not an experience or guests usually have. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We at Red Roof hope you have a good day.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 แย่มาก

Nilsa

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
I had to find a hotel (arrived at midnight from the airport) to just sleep that night because had to travel to West Virginia in the morning and when I entered the room it looked like a horror movie….a roach was waiting for me in the bathroom to welcome me…to add to the whole experience… well there you go that was my experience from this “hotel”
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 8 ต.ค. 2023
Hello Nilsa, I appreciate you sharing your feedback following your stay at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the odor of the room and the other highlighted concerns hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,TiannaRed Roof ManagementRediResponse Specialist

4/10 แย่

Gregg

เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Antonio,RediResponse Specialist วันที่ 6 ต.ค. 2023
Hello Gregg, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

2/10 แย่มาก

ผู้เข้าพักจริง

เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
One room was not cleaned and there were no towels had to get some one to clean it. Rugs on floors were filthy
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 4 ต.ค. 2023
Hello Valued Guest, Thank you for leaving a review of Red Roof Inn. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding the uncleanliness of your room/floors and limited toiletries are truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

2/10 แย่มาก

Eddie

เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Check reviews, before you book a room !!!
To start off with, the floors were so filthy that we had to leave our socks while walking in it. After our 1st night of staying there and when we returned for the next evening. The room wasn't cleaned, nor the trash removed and no clean towels or wash clothes. Supposedly, they had 60 people check out on Saturday. And they were more concerned with getting those rooms ready, than to care for our needs for that night as well. I had to go to the office to get our own linens and toilet paper, or we would've had to use what we had already bathed with. Depending on how this matter is reviewed and dealt with. will help let me decide whether to stay in one of these hotels ever again. And I understand, that I'm only 1 customer, giving this information and it's not going to hurt your status among others. I will soon know, how your customer relations handles situations such as this, in showing any satisfaction to the matter at hand. Thank You, and have a good day.
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 4 ต.ค. 2023
Hello Eddie, Thank you for leaving a review of our Red Roof Inn. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding your room not being serviced, there being no wash clothes/linens and your interaction with staff being poor are truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

4/10 แย่

Virginia

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Room wS filthy. Burn holes in chair. Mirror looks like it wasn’t cleaned for a long time. Roach infested
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 4 ต.ค. 2023
Hello Virginia, Thank you for leaving a review of our Red Roof. You indicated that you were not pleased with your stay, resulting in your 2/5 score. The issues you brought to our attention regarding tan uncleaned room, burn holes in the chair and insects are truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I have relayed your concerns to management in an effort to have them addressed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Thank you for sharing your concerns and I hope you have a good day. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

6/10 พอใช้

Cassandra

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Antonio,RediResponse Specialist วันที่ 3 ต.ค. 2023
Hello Cassandra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

2/10 แย่มาก

Erica

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The room looks like it has not been cleaned. There was a film on the mirrors. The walls are gross with smashed bugs on it. The bathroom doesn't look like its been cleaned. I am absolutely disgusted by the room. I don't typically leave reviews
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Carla Red Roof Management วันที่ 1 ต.ค. 2023
Dear Erica,I appreciate you sharing your feedback following your stay at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the uncleanliness of the room and the other concerns you listed. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 แย่มาก

Virginia

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Disgusting
I would not recommend this hotel to anyone! The first thing you notice is the smell. Then you get to deal with the front workers who were rude. This should have been my first cue to leave but there was a big concert so no other hotels had rooms available for under 300$. I get to my room and the smell was worse oh god was it worse… The light fixtures had open wires hanging out of them. The bathroom had mold around the tub. When you turned the faucet on it shook the whole sink. The tv did not work but the microwave did. If you wanted to cook something you would have to clean the microwave though. The carpets looked like they haven’t been vacuumed in weeks. Then there was bugs, stink bugs on the curtains and on the walls. I know what you’re thinking; at least they aren’t bed bugs. I have videos of all of this but I can only upload pictures. Do not waste your time at this hotel!!!
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Carla Red Roof Management วันที่ 1 ต.ค. 2023
Dear Virginia,I appreciate you sharing your feedback following your stay at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the television did not wort and the other concerns you listed. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

4/10 แย่

Evan

เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Carla Red Roof Management วันที่ 1 ต.ค. 2023
Hello Evan, Thank you for taking a moment to complete our survey. At the Red Roof Inn Cincinnati East - Beechmont we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 แย่มาก

Frank

ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Room was dirty. Burn marks on pillow and sheets
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Carla Red Roof Management วันที่ 30 ก.ย. 2023
Dear Frank,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati East - Beechmont. I was saddened to read that your stay fell short of your expectation due to the situation you described regarding the uncleanliness of the room, the burn marks on the pillows and the other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 แย่มาก

ผู้เข้าพักจริง

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Xao Red Roof Management RediResponse Specialist วันที่ 29 ก.ย. 2023
Hello Valued Guest,Your review of the Red Roof Inn Cincinnati East - Beechmont was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Lázaro

เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Linton Red Roof Management RediResponse Specialist วันที่ 9 ต.ค. 2023
Hello Lázaro, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

6/10 พอใช้

Douglas

เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Olivia RediResponse Specialist วันที่ 28 ต.ค. 2023
Hello Douglas, The staff at the Red Roof Inn Cincinnati East - Beechmont and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

4/10 แย่

Brenda

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Bathroom was moldy; bed had a huge lump in the middle, AC would run for a minute or two before turning off….floor behind end table was very nasty. Will not stay here again unless I have no choice!
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Xao RediResponse Specialist วันที่ 12 ก.ย. 2023
Thank you for taking the time to tell us about your experience at the Red Roof Inn Cincinnati East - Beechmont, Brenda. I am sorry that your experience did not meet your expectations. You stated that the lump in the bed and the A/C situation, along with the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best in your future travels.Very truly yours,XaoRediResponse Specialist

8/10 ดี

Deborah

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 9 ก.ย. 2023
Hello Deborah, I am pleased to have had you as our guest at Red Roof. Your 4/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience at Red Roof. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist

6/10 พอใช้

Kaitlyn

ชื่นชอบ: พนักงานและบริการ
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 7 ก.ย. 2023
Hello Kaitlyn, Thank you for being our Red Roof guest. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience. I do hope that you will return to our hotel, or any other long term lodging locations in the future. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

4/10 แย่

linda

เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก Carla Red Roof Management วันที่ 25 ก.ย. 2023
Hello Linda, Thank you for taking a moment to complete our survey. Red Roof Inn Cincinnati East - Beechmont we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 แย่มาก

Rachael

เดินทางเป็นกลุ่ม
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
wish i could get my money back. room was filthy, shower was wet from last guests, and it smelled horribly of cigarettes.
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Oshane RediResponse Specialist วันที่ 29 ส.ค. 2023
Dear Rachael, Thank you for taking the time to tell us about your experience at the RED ROOF INN CINCINNATI EAST - BEECHMONT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described, the foul odor mentioned along with the other issues highlighted. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 scoreAt Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

8/10 ดี

Daniel

เดินทางกับคู่รัก
For a cheap price it served me ok.
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Olivia RediResponse Specialist วันที่ 27 ส.ค. 2023
Hello Daniel,Thank you for providing us with details about your stay at the Red Roof Inn Cincinnati East - Beechmont. I am happy you found our price to be affordable. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,OliviaRediResponse Specialist

4/10 แย่

Robert

เข้าพัก 1 คืน, สิงหาคม 2023

8/10 ดี

Daniel

The help was nice
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Oshane RediResponse Specialist วันที่ 24 ส.ค. 2023
Dear Daniel, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CINCINNATI EAST - BEECHMONT. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Asia

เดินทางกับคู่รัก
ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Wonderful
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก ANTONIO,RediResponse Specialist วันที่ 21 ส.ค. 2023
Dear Asia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CINCINNATI EAST - BEECHMONT. It’s great to hear that you had a wonderful stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

2/10 แย่มาก

Summer

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Unclean room
Room was very unclean
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Sashauna Red Roof Management วันที่ 17 ส.ค. 2023
Dear Summer,Thank you for taking the time to tell us about your stay at the Red Roof Inn Cincinnati East - Beechmont. I am sorry that your experience did not meet your expectations, prompting your 2/10 score. The situation you described regarding the uncleanliness of the room is truly regrettable. We are very sorry for your experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

2/10 แย่มาก

Parker

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Filthy
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Oniel Rediresponse Specialist วันที่ 15 ส.ค. 2023
Hello Parker,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the Red Roof Inn Cincinnati East - Beechmont. You indicated that you found our hotel to be filthy. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRediresponse Specialist

10/10 ดีเลิศ

Tim

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
4 5 stars
Clean.. affordable great location
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Linton Rediresponse Specialist วันที่ 9 ส.ค. 2023
Dear Tim,Thank you for sharing your thoughts following your recent visit at the Red Roof Inn Cincinnati East - Beechmont. It's rewarding to read that our clean and affordable rooms met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

8/10 ดี

Teresa

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The bed and linens were very clean. The tub and shower were very clean. The window ledge was dirty and nothing looked "fresh" overall was acceptable but could be nicer with a little efgort
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Xao RediResponse Specialist วันที่ 6 ส.ค. 2023
Thanks for sharing your feedback with us, Teresa. The staff at our Red Roof Inn Cincinnati East - Beechmont were elated to see that we earned your 4/5 score. You mentioned some highlights, such as our clean beds and linens, along with our clean shower and tub, which were pleasing to read. As it pertains to the dirty window ledge and that nothing looked fresh to you, your feedback may be taken into consideration.Please know your voice is important to us and we will be using the feedback you provided to try to make improvements to ensure we offer a better experience for our guests in the future. Thanks again for sharing and we look forward to hosting you again in the future.With thanks,XaoRediResponse Specialist

2/10 แย่มาก

Camille

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 1 ส.ค. 2023
Hello Camille,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Cincinnati East - Beechmont were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

8/10 ดี

Michael

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 31 ก.ค. 2023
Hello Michael,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Cincinnati East - Beechmont appreciate your 8/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

10/10 ดีเลิศ

Samantha

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great area and friendly staff.
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 30 ก.ค. 2023
Hello Samantha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Cincinnati East - Beechmont. It was so heartwarming to read your kind remarks regarding our nice hotel and friendly staff. Our aim is to deliver a positive experience for all our guests and we're happy to have achieve that with your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your feedback and we look forward to welcoming you back in the near future.Sincerely,TiannaRediResponse Specialist

4/10 แย่

Melinda

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 4 ก.ย. 2023
Hello Melinda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

2/10 แย่มาก

Amy

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Room did not smell fresh upon entry. Roach in room. TV remote broken, tape covered missing battery cover. Too many hairs left in tub, on tub walls and in "clean" towels.
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 24 ก.ค. 2023
Hello Amy,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Cincinnati East - Beechmont. I was very disappointed to hear that the cleanliness of the tub and the odor of the room hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the pests you reported hindered your stay. Also please be advised, that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry.To prevent future negative ratings, upper management have been made aware of your comments in an effort to directly address your concerns. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Tianna RediResponse Specialist

2/10 แย่มาก

Kerry

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
VERY UNCLEAN
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 24 ก.ค. 2023
Hello Kerry, Thank you for taking the time to tell us about your experience at the Red Roof Inn Cincinnati East - Beechmont. I am glad to read that you were displeased with the cleanliness of your room. It is important to note that we make an effort to thoroughly clean and inspect our rooms. Thank you again for your feedback and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Tianna RediResponse Specialist

2/10 แย่มาก

Christa, Poca

เดินทางกับคู่รัก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
We left as soon as we walked in the door. Dirty and small room with broken furniture and fixtures. The light about the bed was held up with tissue packets. Unsafe area.
การตอบกลับจาก Nishaye RediResponse Specialist วันที่ 21 ก.ค. 2023
Dear Christa, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati East - Beechmont. I am truly dishearten to read that your stay was less than satisfactory, prompting your 1/5 score. The situation you described regarding the possible uncleanliness of the room and there were broken furniture is truly regrettable. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. We strive to provide guests with all the comforts of home, so I am disappointed to hear that yours was less than pleasant. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Very truly yours,NishayeRediResponse Specialist

2/10 แย่มาก

April

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 31 ก.ค. 2023
Hello April,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Cincinnati East - Beechmont is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

8/10 ดี

Melissa

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
.
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Xao RediResponse Specialist วันที่ 12 ก.ค. 2023
Thank you for sharing your 4/5 rating with us, Melissa. Our staff at the Red Roof Inn Cincinnati East - Beechmont was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

10/10 ดีเลิศ

Leon

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Worth it
Very nice, clean, and updated. Upstairs neighbors were loud. Management handled it excellently. Beds were comfortable! Excellent value! Zero complaints.
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Kerry-Lee RediResponse Specialist วันที่ 6 ก.ค. 2023
Dear Leon, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CINCINNATI EAST - BEECHMONT. We appreciate your kind remark highlighting your clean, updated and very nice stay. You also mentioned the beds were comfortable and the staff handled the noise disturbance excellently. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

8/10 ดี

Edwina

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 24 ก.ค. 2023
Hello Edwina,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Cincinnati East - Beechmont appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

4/10 แย่

Tia

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very dirty room. The room didn't even have a trash can. The deadbolt was broken on the door. Not worth the money we spent at all. Would not recommend.
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Kerry-Lee RediResponse Specialist วันที่ 4 ก.ค. 2023
Dear Tia, Thank you for taking the time to tell us about your experience at the RED ROOF INN CINCINNATI EAST - BEECHMONT. I am sorry that your experience was less than ideal due to the uncleanliness indicated and the broken deadbolt. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee RediResponse Specialist

2/10 แย่มาก

Alexander

เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
DO NOT STAY HERE!!!!! There were dead bugs on the sink counter, splatters all over the walls, stains on the bed, the carpet was caked with dirt, the whole place is disgusting. On top of that there’s lots of weekly/monthly renters so it’s a seedy area. We left right away. NO REFUND WAS GIVEN! It would be cleaner to stay in a barn.
เข้าพัก 1 คืน, มิถุนายน 2023

4/10 แย่

Sonja

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Mold in bathroom
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Kerry-Lee RediResponse Specialist วันที่ 2 ก.ค. 2023
Dear Sonja, Thank you for taking the time to tell us about your experience at the RED ROOF INN CINCINNATI EAST - BEECHMONT. I am sorry that your experience was less than ideal due to the condition of the bathroom you mentioned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee RediResponse Specialist

2/10 แย่มาก

Matthew

เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Kerry-Lee RediResponse Specialist วันที่ 2 ก.ค. 2023
Dear Matthew, We at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO are disappointed to have earned your scoring of 2/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist