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Reviews of Hyatt Place North Charleston

3 out of 5
Hyatt Place North Charleston
2455 Prospect Drive, North Charleston, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 541 out of 1000 reviews" "
Rating 8 - Good. 246 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Iwona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Mar 2024

10/10 Excellent

Sarik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for work 2 nights nice hotel clean breakfast was good
Stayed 3 nights in Mar 2024

8/10 Good

Demetrius Gabriel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean upon arrival. Stayed for 4 days and they didn’t come to clean it again until the last day. Staff was average.
Stayed 3 nights in Mar 2024

2/10 Terrible

Dolly rose

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of bugs, noisy! Dirty, carpet sticky!
Stayed 4 nights in Mar 2024

10/10 Excellent

Celina

Liked: Cleanliness
Clean and neat hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Give me a free Night lol lol lol
Stayed 1 night in Jan 2024

6/10 Okay

Lindsey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First room we were given had 2 steel bed frame poles protruding from the middle of the bed… the second room room 402 had a “baby roach” running around in the bathroom floor. Other options would have made more sense … keep looking.
Stayed 1 night in Mar 2024

6/10 Okay

Constance

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Perry

Liked: Property conditions & facilities
All was good
Stayed 4 nights in Mar 2024

10/10 Excellent

Dexter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and nice and the staff was very friendly and hospitable!
Stayed 2 nights in Feb 2024

8/10 Good

Shivani

Travelled with partner
Liked: Cleanliness, amenities
I like everything about this hotel, but somehow I got allergies in that room. Sneezed alot while I stayed. Felt so humid in that room. Also, they don’t have microwave in rooms, which was mentioned in reviews by others. So it didn’t bothered me. But everything else was great!
Stayed 4 nights in Feb 2024

10/10 Excellent

Jenna

Stayed 1 night in Feb 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and easy to get to from the highway. The rooms were nice and comfortable!
Stayed 1 night in Feb 2024

6/10 Okay

Denera

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
This property is average. Nothing over the top but serves for the purpose it was needed for. A clean safe place for me and my children to rest.
Stayed 2 nights in Feb 2024
Response from Bennett, GM on 14 Feb 2024
Thank you for completing this survey. I am glad we were able to give you a clean and safe place for your family.

10/10 Excellent

Asael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Tim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We brought our grand kids here for a special day. They loved the indoor pool. Spent hours in there.
Stayed 1 night in Jan 2024
Response from Bennett, GM on 14 Feb 2024
Thank you so much for your kind words and we look forward to seeing you all again soon.

8/10 Good

Rosalva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very beautiful place, but did need more detailed cleaning.
Stayed 1 night in Jan 2024
Response from Bennett, GM on 14 Feb 2024
Thank you for your feedback it’s greatly appreciated. I will share it with our staff. Hopefully we will get to service you again soon.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Dallan

Travelled with group
Liked: Staff & service

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted with great friendliness and care. I'd had a hard time finding the hotel because I first went to the wrong Hyatt Place. The employee asked if I wanted something to eat, and that was the perfect thing. He even brought it to my door rather than calling me to come get it. I felt well cared for. thank you
Stayed 1 night in Dec 2023
Response from Bennett, GM on 14 Feb 2024
Thank you for sharing your Hyatt experience with us. We strive to make sure it feels like home away from home. I will share your kind words with our staff.

10/10 Excellent

Jack

Travelled with partner
Liked: Amenities
Great customer service and so convenient to the airport. Would definitely stay here again on our next trip!
Stayed 1 night in Dec 2023
Response from Bennett, GM on 14 Feb 2024
Thanks for your kind words! We are looking forward when you’re back in the city to stay with us!

10/10 Excellent

Willie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Marcia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful staff. They made sure we had everything we needed.
Stayed 4 nights in Nov 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and very comfortable. Breakfast was very nicely presented, fresh & delicious.

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the beds were very comfortable and the breakfast choices were very good
Stayed 3 nights in Nov 2023

8/10 Good

David

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms. Only draw back was room service is every other day, or every third day.
Stayed 3 nights in Oct 2023

8/10 Good

Ta-Tanisha

Travelled with family
Liked: Staff & service, room comfort
It was a decent stay.
Stayed 1 night in Oct 2023

10/10 Excellent

trisha, cadillac

Stayed 1 night in Oct 2023

8/10 Good

JAMIE, LAKE CITY

Stayed 1 night in Oct 2023

8/10 Good

Joshua

Stayed 3 nights in Oct 2023

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Breakfast was very good
Stayed 2 nights in Oct 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The staff at hyatt place north charleston were very friendly which makes you feel welcome. Hotel was always clean
Stayed 3 nights in Sep 2023

6/10 Okay

Ronald

Business traveller
Liked: Room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Ramon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Denise Kloepping on 28 Sep 2023
Thank you for your review.

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back, great service and great breakfast bar clean room
Stayed 1 night in Sep 2023
Response from Denise Kloepping on 28 Sep 2023
Thank you we look forward to hosting you.

8/10 Good

Shandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 1 night stay.
Stayed 1 night in Sep 2023
Response from Denise Kloepping on 28 Sep 2023
Thank you we enjoyed having you here.

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Denise Kloepping on 21 Sep 2023
Thank you for your fantastic rating.!

10/10 Excellent

Anthony

Travelled with group
Everything was clean and felt like a hideaway from home.. only thing I didn’t like is the deposit of 250 just because I lived close.. I have yet to receive a reply about that deposit, but I will wait until 1week
Stayed 1 night in Sep 2023
Response from Denise Kloepping on 15 Sep 2023
Thank you for your outstanding rating.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Denise Kloepping on 15 Sep 2023
Thank you for your fantastic rating.

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Denise Kloepping on 28 Sep 2023
Thank you for your review.

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, right across the ocean. Wonderful staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Darwin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very easily accessible to the interstate.
Stayed 2 nights in Aug 2023
Response from Denise Kloepping on 28 Sep 2023
Thank you I'm glad you enjoyed the ease of getting to us.

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Denise Kloepping on 28 Sep 2023
Thank you for your kind review.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was Phenomenal I recommend this hotel in a heart beat and the breakfast was awesome
Stayed 3 nights in Aug 2023
Response from Denise Kloepping on 21 Aug 2023
Thank you for your kind review.

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible Front Desk Service
Hotel itself was very nice. The room was very spacious and clean and continental breakfast had many options to choose from. However; the front desk staff was very rude!! We ran into another family who also, had a horrible experience with the front desk at check in (they just so happened to also use Hotels.com to book their room). It made it so that we will not go there again. Our refrigerator was working properly, so we called the front desk to let them know. They stated a maintenance person would be coming to look at it and 2 days later, they still had not come.
Stayed 3 nights in Aug 2023
Response from Denise Kloepping on 21 Aug 2023
I am so sorry you had issues with the front desk associates. We will address and correct.

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always fabulous! Will stay here every time!
Stayed 1 night in Aug 2023
Response from Denise Kloepping on 21 Aug 2023
Thank you!

2/10 Terrible

Lance

Disliked: Staff & service
Stayed 4 nights in Aug 2023
Response from Denise Kloepping on 21 Aug 2023
I'm so sorry your stay was less than perfect.

10/10 Excellent

Amy

Stayed 1 night in Jun 2023
Response from Denise Kloepping on 21 Aug 2023
Thank you for your kind review.

8/10 Good

amarnath

Liked: Cleanliness, property conditions & facilities
good place to stay
Stayed 1 night in Aug 2023
Response from Denise Kloepping on 21 Aug 2023
Thank you for your kind words.