The hotel grounds and the rest of the hardware is great, on par or better than other Holiday Inn facilities in the US. It is a little bit off the beaten path, so if you don't have a car, taxi is your only option. They will call you a taxi, but the taxi charges Y15 extra. Actually this is not a lot. The hot spring is within walking distance. They have a little cart that can take you there and back for free. The hotel offers a discount for two per room per day for the hot spring. We had some food poisoning. (could happen in the best hotels) They bent over backwards to help us, and cooked us special food.