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Reviews of Albergo Diffuso Borgo Santa Caterina "Quartiere Ebraico"

Albergo Diffuso Borgo Santa Caterina "Quartiere Ebraico"
Via Sottotenente Mazza, 10, Castiglione di Sicilia, CT

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 220 reviews" "
Rating 8 - Good. 101 out of 220 reviews" "
Rating 6 - Okay. 40 out of 220 reviews" "
Rating 4 - Poor. 10 out of 220 reviews" "
Rating 2 - Terrible. 10 out of 220 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Valentino on 18 May 2023
Grazie della eccellente recensione.

10/10 Excellent

ANTTI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, the owner, the staff.
Stayed 5 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and welcoming place! Enjoyed the attention offered by Giuseppe. Yummie pastry as breakfast ☺️
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Beautiful rustic setting. However on arrival we were told no rooms were available although we had produced our booking form. The manager made a phone call and then miraculously rooms were made available!! Didnt understand what game was being played. The manager then was all charm and courtesy. After the initial shock and annoyance the stay was pleasant
Stayed 1 night in Apr 2019

8/10 Good

nina, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rustic village hotel
Charming rustic hotel based in the etna area. Based in a quite village over looking Etna, great base to explore the etna and coastal area, we were only 30mins drive from the beautiful Taormina and beautiful beaches. The hotel it self is a charming rustic hotel with lots of traditional character. Our room had a balcony overlooking the village.
Stayed 3 nights in Jul 2018

10/10 Excellent

Inese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect :)
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel was quaint in the mountains. Not as near Taormina as expected. The room was cute almost storybook style but the beds were not comfortable. Staff was very hospitable and room was clean.
Stayed 2 nights in Jul 2017

2/10 Terrible

Maria, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever!
Although we had initially booked the accommodation for our entire stay in Sicily (10 nights) the poor conditions of the accommodation forced us to leave immediately the premises, having to look in a rush for a new accommodation at the peak of the hot season of the island. The service and accommodation was unsatisfactory in the following ways: 1) Five minutes into having checked in into the B&B the receptionist left the premises holding our passports overnight and without giving us any emergency contact number. 2) The walls of the accommodation were thin and permeated all the noises around: we could hear the snoring from the neighbouring rooms and in the morning the steps of people going down the stairs at 7.00 am woke us up. 3) The beds were super uncomfortable, with very hard and worn out springs. The sheets looked dirty and washed out 4) The shower cubicle was tiny, the curtain full of mold, the drainage wasn’t working so you ended up with your feet soaking in the water accumulated during your shower. The hot water supply run out after the first person in the bedroom had showered. 5) Our young daughters were placed in a room that was literally on the street and without any security other than a surveillance camera that probably wasn’t being monitored by anyone as there was no staff in place at the time. The hotel refused to reimburse us for the nights we did not use and we were left paying double for our holiday accommodation.
Response from Valentino on 22 Sep 2016
Quello che voi leggete perchè il clienti non volevano pagare.

10/10 Excellent

Annette, Uster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Mount Etna
Wonderful stay with very personal service. Home cooked meal that was delicious. Would recommend this hotel to anyone that want to stay away from big hotels. A little hard to find, had to ask local people for directions.

10/10 Excellent

Marta, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal ever
First of all I would like to thank Mr. Rosario (Manager), it's due to him our stay was simply superb, he had prepared every night our traditional Sicilian dinner and apart from that all other arrangements well care in advance for us in very good way. The hotel is quite clean and we realized that in general our stay was even better than our expectations. All staff personnel are very friendly, air conditioning works fine as well as the internet connection. I don't have a single complainant for this hotel. Only one single advise for travelers is to hire a care in advance in order to make your stay perfect!

8/10 Good

John and Lynne, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non touristy, rustic, value for money
We enjoyed our stay here. It was in a off beat location, very interesting if you want to see the non touristy side of Sicily. You will need a car if you want to visit the many excellent sites in the area. Etna is close as is Taormina and we even drove down to Siracusa for the day from here. Catania airport is about is just over an hour's drive away. The owner, Valentino and the staff were very helpful and friendly. October 2014

8/10 Good

anton, Maidstone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Lovely room with great balcony with views across the valley/town. Excellent breakfast with full buffet of tasty choices. Only slight let down was cold showers in the morning....only stayed one night and water got hotter later, so don't know if this was a one off.

8/10 Good

Shan, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant ten day stay
Our family of four stayed for ten days in two rooms in the main part of this rustic B&B. Our rooms were clean , comfortable and had balconies with great views. The other rooms are spread out and may involve several flights of stairs so may not be suitable for the elderly or infirm. Breakfast was good with a wide selection of pastries, cheese and cold meat. The fresh orange juice and coffee were great The staff were friendly, helpful and attentive. We specifically booked a B&B with internet access as it was important for our son & daughter to catch up on revision. Unfortunately, the internet connection was very hit and miss. Another issue was the thin walls. - even normal pitched sound travels far. I suppose there is only so much that can be done given the age of the B&B. The noise was not too much of an issue with us but might bother other light sleepers. The atmosphere around the B&B is peaceful and calm and we enjoyed the hooting of owls at night. Despite the two negatives, we would highly recommend a visit to the B&B to enjoy typical Sicilian life. The village itself is beautiful and has lovely walks and views.

10/10 Excellent

steve, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice b&b, stunning views
Great views of the hills and Taormina in the distance. Wry friendly staff, stayed up late for our arrival.

4/10 Poor

Fred, Costa Rica

Disliked: Cleanliness, property conditions & facilities, room comfort
Difficult to find.
This was extremely difficult to find. We had to obtain directions from several local people. The hotel room was cold, damp. The beds were uncomfortable. The shower leaked. Breakfast disappointing.
Response from nunzio on 29 Nov 2014
These customers have made the noshow the is all false.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Sweet hotel in the mountains
Lovely hotel with simple, clean rooms. Not the best noise-proofing between rooms, but the hospitality of staff more than made up for it.

8/10 Good

Terry & Moira, Lincolnshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Sicily far from the madding crowd,
If you want to see the real Sicily & experience & sample family cooking at its best this is the place for you, but you must have a car, and drive with care, so much to see, & Castiglione well worth exploring with its steep steps & streets but you will find so excellent restaurants mainly the La Dispensa Dell'Etna for lunch & the Presidenta for a one off meal but the hotel is the place to eat in the evening. If you found any problems this would soon be rectified by the excellent Valentino & his staff who do all in their power to make you stay wonderful.

10/10 Excellent

kjm mmm, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place
My wife and I went for our 25th anniversary, and we very much enjoyed our stay. The room was very clean and had all the nessessary ammenaties. The bed was a little hard for me but comfortable all the same. The shower in our room was a bit small for us. The staff and owner were awesome and very helpful. Morning breakfast was great too. Even with the small shower and the harder bed we would very much like to go back there. Our whole stay was very pleasant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quirky but nice
Probably more a B&B than hotel but there was bar in the dining room. A bit difficult too find but if you look for the little petrol station and I think there's probably only one, you're almost there. The manager, Valentino, is a really nice helpful chap and if I had a criticism the walls are a bit thin.

10/10 Excellent

JD, London, UK

Liked: Staff & service, property conditions & facilities
Lovely B&B in lovely quiet town.
Cute B&B in the lovely village of Castiglione di Sicilia. Good location, parking (in the street but within metres of B&B - watch out for possible missing tyre covers) Rooms are not soundproof so would recommend to ask for one that is further away from the main building or on the first floor because you never know if you're going to have noisey neighbours. The bed was fine but squeaky which is not so great if you're a light sleeper. The breakfast buffet was the best one offered on our trip around Sicily. We arrived late and left very early so did not get to explore the town very much but would definitely come back and stay again.

8/10 Good

Keith, Thompson, MB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Really pleasant stay in a quaint B&B
The location of the B&B was really unexpected as the road does not actually go right to the building, you have to leave your vehicle on the street about 100 yds away and walk in. Finding it in the dark was a bit of a confusing experience. However, the host was extremely hospitable and the breakfasts were great. The room was clean and pleasant but a bit small for 3 people. The washroom was really small, but not unexpected as the price of the room was very reasonable. This is really an out of the way place, but a great location to use as a base to explore the surrounding area from.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Old school room in amazing medieval hill town
Not for everyone.  More like old school Italian accommodations.  Small rooms, very thin walls.  Bed was not so comfortable. It was a double, split down the middle as are most we have encountered in Italy.  However, this bed had a big ridge and valley between the halves, and the two halves kept sliding apart.  B&B very difficult to find the first time, though townspeople were very helpful in locating it for us.  When we arrived there was no one at reception, but came later.  However, beautiful building with wonderful little patios in an amazing little town with twisting narrow medieval streets.  We very much enjoyed our stay here.  Breakfast served in a beautiful little room.  Owner speaks English.  Close to Mount Etna North. We went hiking on the volcano from Piano Provenzano, which was easy to access from here by car.

8/10 Good

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel in a quiet old city
This hotel is a good hotel, owner and staff are very friendly, hotel is clean and quiet, services are good. One thing is missing a small cooler or fridge in the room I personally told Valentino the owner and he agreed and promised that he is going to do his best to be sure that small fridge or cooler will be fitted in the rooms.

6/10 Okay

Mark and Jan, Plymouth, Devon

Disliked: Property conditions & facilities
Great quirky bed and breakfast
This was a very quirky and unique bed and breakfast. The staff were very friendly and the setting was amazing. The village had soul too. Breakfast was basic and limited but adequate and the bread rolls were delicious. Our room was comfy but the shower was poor, the door was broken and there was very little hot water, not enough for two showers. bathroom was often very wet because of broken shower unit. It was also tiny with little room to move. However, we really enjoyed our stay there.

10/10 Excellent

Trish, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and beautiful views from balcony.
Even though it was very difficult to find the B&B it was all worth it when we got there. The people were very friendly and very helpful. The staff can speak little English but the proprieter is fluent. I would defenetly recommend.

10/10 Excellent

Tracey, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect scenic B&B I've ever been too!!
Had the best holiday ~ wonderful B & B very friendly staff ~ so helpful! Couldnt do enough for us ~ room was clean, comfortable and perfect location! Beautiful area of sicily ~ I can't say enough but if u want a perfect peaceful place to be then this is the place to go!!!!

10/10 Excellent

Paul, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 star hotel but 5 star service!
We have just returned from 14 days at the hotel and cannot speak too highly of Valentino and his staff who provided excellent service in a friendly and efficient manner . I don't speak Italian but we always found a way of communicating thanks, in the main, to Valentino's excellent English! I will never forget eating breakfast outside under the Sicilian sunshine with wonderful cappuccinos. Fantastic value for money. We had a hire car which is best way to get around. We will return.

8/10 Good

Martin, Redhill, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B
Lovely place to stay, but difficult to find in the dark! Don't try to find it via the old town, look for Via XXII Maggio, off Via San Vincenzo and you will find it OK. The rooms are small but well furnished and the breakfast buffet good, very pleasant staff.

8/10 Good

Steven, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint
Great location but if you are older there are lots of steps to negiotate to most rooms and some rooms are a little damp maybe because there is a lot of wood in the rooms and the hotel is way up in the hills

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay.
The hotel is in a beautiful village. And the hotel itself is beautiful. Only the noise from other room was little bit annoying. Breakfast with own made products.

8/10 Good

Maureen Thomas

Liked: Cleanliness, staff & service
Convenient location for many places
The hotel was conveniently placed for sight - seeing in several locations. The room was very basic, and the hairdrier disappeared after the first night. However, the breakfast was plentiful and there was a good variety to choose from. The owners were very friendly. Good value at the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way off the beaten path, but EXCELLENT SERVICE!
This B&B was pretty hard to find, but the owner personally served us breakfast the next morning and made extra expressos for my friends.

10/10 Excellent

chris, malta,mt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
B&B Santa Caterina
We enjoyed our staying at Santa Caterina and the service was very good and the breakfast aswell

2/10 Terrible

Anthony, Gozo, Malta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet in the countryside
Being a country location, the guest house was better than I anticipated. On the positive: - Rooms were reasonably sized - Location was fantastic, views were great, very quiet - Renovated old building, you enjoy the old fashioned charm - Staff was VERY nice On the negative: - While the bathroom was roomy, the shower was tiny. Couldn't bend over to wash my knees! - No soundproofing between adjacent rooms - Hard to find the first time, but easy after that Enjoy your stay! My wife and I and 2 kids (4 and 1yr old) sure did!

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Great get away
The owner and his staff went above and beyond to make our stay great. Breakfast was great, a nice variety, and very family centered. The location was charming and breath-taking. A car is a necessity. There is no public transportation.

8/10 Good

al, Suffolk County N.Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only for the B&B expert
Hard to find even with via Michilin directions. Difficult to pull up to but you can park within a 100 yards. Town is close to Taormina, Etna and the beautiful little town of Castelmola(well worth the visit but the drive is not for the fain-harted). B&B is clean and comfortable but minimal English spoken.If you go off season you have to call upon arrival for the owner to show you to a room. Breakfeast is more than enough All and all it was a nice place for 3 days if you can live with the slight inconveniences.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Great location
I recommend this hotel if you don't need a lot of creature comforts. It is closer to a 2 star hotel, however we got our room at a very low rate. The location was absolutely fantastic. I had no idea how beautiful this town would be. If you are in Sicily, it is worth a drive to this town. I'm not sure I would actually stay in this hotel again, unless the rate was as low as this time. Breakfast was included and the staff was outstanding. TV in the room. But you can hear everything the other guests are doing (don't sing in the shower). Overall, it was fun for one night.

8/10 Good

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Michel

Stayed 4 nights in Oct 2023

10/10 Excellent

Lena Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Massimo

Stayed 1 night in Feb 2023

10/10 Excellent

Matteo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Marco

Stayed 1 night in Apr 2022

8/10 Good

Henning

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Enkelt boende med dålig frukost
Boendet enklare än förväntat, frukost mycket enkel, fanns nästan inget alls att välja på, och fylldes inte på när det tog slut.
Stayed 2 nights in Oct 2019

8/10 Good

Elena, Barcelona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Esta bastante bien, necesitaría una puesta a punto pero, y mejorar el desayuno, pero es aceptable
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019