On the beach

Reviews of Hotel ibis El Jadida

3 out of 5
Hotel ibis El Jadida
Place Nour El Kamar Route De Casablanca, El Jadida

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 140 reviews" "
Rating 8 - Good. 56 out of 140 reviews" "
Rating 6 - Okay. 34 out of 140 reviews" "
Rating 4 - Poor. 16 out of 140 reviews" "
Rating 2 - Terrible. 12 out of 140 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Haroon

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Del, Boston

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view and staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mounir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend you have water available in the rooms or at the very least cups available!!!!
Stayed 1 night in Sep 2023

2/10 Terrible

Yasser

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very extremely dirty very bad odor and bad odoer in bathroom, cocorouch cocorouch every where
Stayed 1 night in Sep 2023

8/10 Good

tarig

Travelled with family
اقامة جيدة لكن هناك بعض الملاحظات
جيدة موقع الفندق ممتاز التعامل جيد الغرف مقبولة تحتاج لبعض التحديثات لتصبح ممتازة ، مثل وضع ثلاجة ، بعض الابواب تحتاج لصباغة ، دورات المياه هناك ملاحظات بسيطة عليها
Stayed 3 nights in Jul 2023

8/10 Good

tarig

Travelled with family
Liked: Staff & service, property conditions & facilities
اقامة جيدة الموقع يستاهل
الفندق كموقع ممتاز جدا الغرف جيدة الاهتمام بالعميل مقبول هناك بعض الملاحظات / الغرف تحتاج الى ثلاجات ، دورات المياه تحتاج للمراجعة اكثر ، لا تتوفر ( مناشف) بجانب المسبح ؟
Stayed 3 nights in Jul 2023

6/10 Okay

Asma

Stayed 2 nights in Jul 2023

6/10 Okay

Janette

Travelled with group
Disliked: Property conditions & facilities
Definitely a budget hotel
It is a budget hotel but even so, the buit-in furniture was chipped and the bathroom had stains and was generally unappealing. There were two dirty mattresses against the wall in the hall. Nice swimming pool and good dinner menu. The breakfast was very basic. The man at the desk was polite, and arranged an "uber" to the station. It was an unwashed car but got us there.
Stayed 1 night in May 2023

6/10 Okay

Hasnae

Disliked: Cleanliness
Stayed 1 night in Apr 2023

4/10 Poor

Larry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very Outdated and dirty Property. Needs allot of improvement
Response from Radouane on 29 Dec 2022
We appreciate you reaching out on Expedia to notify us of your concerns related to your recent stay at our Ibis El Jadida hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
Unenjoyable experience
I really didn't like my stay in the hotel because I booked rooms with ocean views but I found the opposite. Rooms were not clean enough. Even the staff were not well-trained to communicate with clients. Very poor service
Stayed 1 night in Aug 2022
Response from Radouane on 9 Sep 2022
We sincerely appreciate the time you spent to share your comments following your visit to our Ibis El Jadida hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay.

6/10 Okay

Khalid, Jeddah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice location Best staff Poorly facilities
Stayed 2 nights in Nov 2021
Response from Radouane on 9 Sep 2022
Dear Sir Khalid,We sincerely appreciate the time you spent to share your comments following your visit to our Ibis El Jadida hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay.

6/10 Okay

Khalid, Jeddah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hidden tax Old furniture Excellent location Poor breakfast buffet Staff Wonderfully treatment Hotel parking very limited
Stayed 2 nights in Nov 2021
Response from Radouane on 14 Nov 2022
We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

6/10 Okay

Fatima zahra

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021
Response from Radouane on 9 Sep 2022
Nous vous remercions pour avoir partagé votre opinion sur votre récent séjour parmi nous, notre objectif principal étant de garantir que nous offrons de mémorables expériences à nos clients, vos commentaires sont essentiels à cet effet, c'est pourquoi nous apprécions votre temps et vos critiques constructives.

4/10 Poor

Adam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Escaping Marrakech heat for the weekend
Very disappointed, the hotel is in dire need for makeover. Rooms are dirty (beds, showers…etc). I had to pay extra tax that wasn’t part of the booking price. The only thing that was nice and friendly was the staff. We didn’t have any other choices to pick from if you want to stay in the city and close to the beach. I hope management will take action to improve the image of this facility:-)
Stayed 1 night in Aug 2021
Response from Radouane on 9 Sep 2022
We sincerely appreciate the time you spent to share your comments following your visit to our Ibis El Jadida hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay.

4/10 Poor

Verified traveller

Travelled with family
hotel was okay but it does not look like the picture it s expensive
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Facility needs updating
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with friendly staff. Only one outlet in hotel room and no slippers provided.
Stayed 1 night in Dec 2020

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Dec 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Except for it’s location, it doesn’t fulfill expectation. Cold room with no heater, draft through not fully closing windows, terrible place for second hand smoke exposure and unfriendly staff!
Stayed 1 night in Dec 2020

10/10 Excellent

Noureddine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

YIGIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
Don’t stay here
The food was TERRIBLE. Hallways smell of smoke and the rooms were dirty. Moldy bathrooms. Stains on the towels and sheets.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Sin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Location is close to the beach. I stayed there for one night in summer, I recognised the air con can turn on the heater only, even I told the staff at counter. A maintenance staff came to have a look, but they could not fixed it. I open the window to get some cool for overnight.
Stayed 1 night in May 2019

8/10 Good

Margaret

Liked: Cleanliness, staff & service, room comfort
Stopover
Hotel would benefit from a refurb but although tired it was essentially OK and you know what you are going to get with Ibis. The price was quite high for what you got. Having said that there was nowhere else that looked any better. The town itself is a medium length walk from the hotel and less prosperous than others on the coast but it was a convenient 1 night stop over between Essaouira and Rabat. The hotel was right on the promenade and we booked an ocean view however these had already been allocated (possibly to a coach party) by the time we had arrived (4pm). There is a small but adequate car park and the attendant wiped the salt spray from our windscreen before we left. Having walked round the town we decided that the hotel was the best option for dinner which was fine. There was a swimming pool at the back of the hotel which looked ok but we did not use it.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice hotel need some updates, stuff were friendly
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff were very friendly, they all were helpful and welcoming, the hotel location is amazing specially sea view rooms are nice. But the hotel it self need some updates but overall worth the money you pay.
Stayed 1 night in Dec 2018

6/10 Okay

Faisal

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Smokey on ground floor as the bar door is opened and smokes up the entire ground floor as wee as area near the elevators on first floor. Rooms small but clean and functional.
Stayed 1 night in Nov 2018

2/10 Terrible

Sam, Morocco

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Booked for 1 day to take my family on a 1 day relaxation trip as I had been sick undergoing treatment and I wanted a break for the family and my kids to swim in the swimming pool. Guess what? on Wednesdays, they close the pool for cleaning! the only one day that I brought the kids! and it says nowhere on the reservation info that the pool is closed on wednesdays, if I had know, I would have selected another place for my kids. Kids were really mad :( The staff: did not care and shrugged their shoulders with the usual 'Sorry'
Stayed 1 night in Jul 2018

8/10 Good

Max, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Beachfront Hotel
Convenient, quiet, some rooms have a beachfront view, friendly staff. The price is right.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

am, london

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel with sea view. That’s all
Can smell smoke in the corridors, cement/concrete chips on the floor from some construction workers boots. Got bitten by insects overnight. Water is cold. There was some dirt on the shower floor. Wood floor is dusty as hell. At least the bed was clean.
Stayed 3 nights in Jun 2018

8/10 Good

james, valencia, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
This is a good hotel that I use two or three times per year. It is on the beach and there are some good restaurants near by if you want to eat out. This last stay was a bit chaotic as the hotel is undergoing renovations to the main reception area. This has meant that the lifts are not available as is the pool side bar.
Stayed 3 nights in Dec 2017

8/10 Good

Lamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Nagiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beside the Sea
We were originally staying at hotel ibis budget which our friend very keep Nilay booked for us. We were not happy with the room so checked in next door to ibis.The room was clean. Firm mattress and a headboard. The shower was a good size as well. We would advise a room facing the sea which we had and it made the stay pleasurable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent.
It wasn't bad for the price

10/10 Excellent

Alan

Liked: Staff & service, room comfort
nice hotel near the beach and decent restaurants
From the hotel, you can walk down to decent restaurants which are not far from there. And in the morning you can enjoy jogging at the beach.

8/10 Good

Misha

Liked: Cleanliness, staff & service, property conditions & facilities
Beach View
Pleasant efficient lady on reception checked us in quickly and gave us a room facing the afternoon sun. The bedroom was very small as was the bed. We arrived early afternoon. Having had breakfast before 0800 hrs we were famished. The restaurant was closed but I was able to order a limited range from the bar. I had the worst ever club sandwich !

10/10 Excellent

Aicha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient and very pleasant staff
the hotel is very nice, staff very helpful and our stay was enjoyable, location is superb

10/10 Excellent

Zak, London

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to the beach
Good hotel. Just staff don't speak English very well and seem a bit lazy sometimes helping customers.

8/10 Good

Ahmad, Saudi Arabia

Enjoyment near to sea sightseeing
Relaxing near to th beach

8/10 Good

Wilma, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cystem
This Cystem was the best think about El Jadida

6/10 Okay

paul, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Beach side hotel
El Jadida is , on the hole , a resort for Casablanca's wealthy .Hotel Ibis caters for this well and is rite on the beach , a short walk from the main town .The Hotel staff tryed their best despite not speaking English , basic French would definitely be an advantage as in the rest of morroco . The hotel was clean with a good, if expensive , restaurant .The hour and a half journey from casa airport can also be expensive and may be best booked / organized before arriving . El Jadida is well worth a visit and hotel Ibis would make this comfortable and peaceful , out of ten . . . seven!!

8/10 Good

Mike Nettleton, Cambridge UK

Liked: Staff & service, room comfort
lovely beach-side location
Standard, comfortable, slightly plastic IBIS, but superb location on the beach at El Jadida and 20 minutes walk from the medina.

10/10 Excellent

LG, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we stayed in during the whole fortnight
Couldn't believe how good it was for the price. We had stayed at other Hotels and Riads during our trip to Morocco but the overall welcome and comfort offered here, whether by staff unobtrusively helping, directing or just smoothing our stay, surpassed anything else we had received (and the rest were good! Ibis was just that bit better!) The staff were excellent, the food was great and only the weather let it down. We wished we had stayed longer here.