Hello Mrs Yvonne, good night!The employees of the eco-hotel thank you for your comment and we are glad you visited us.We regret the inconvenience, our facilities have a wide variety of vegetation so sometimes it is a bit complicated to maintain impeccable, so regularly our collaborators are cleaning the pool.Your comments help us to keep working to improve, thank you very much.Please come back soon.

Thank you very much for taking the time to rate your recent visit to our Hotel. What a pleasure to know that we managed to fulfill all your expectations throughout your stay with us, with the attention and service of our collaborators. We are located in the center of Cancun, so we have a nice and quiet atmosphere with nice restaurants and attractions nearby.We hope to receive you back, please recommend us with your family and friends

We are very happy to read that your stay with us was pleasant, we really do our best to offer you a lovely stay. ¡ Come back soon to continue offering you that service you love and so much deserve! The employees of the eco-hotel thank you for your comment and we are glad you visited us.

Hello Mr. Frank, good night!The employees of the Eco-Hotel El Rey Del Caribe thank you for your comment and we are happy that you have visited us.Please recommend us with friends and family, we have discounted prices when booking early to 30,60 and 90 days.Your comments about your experience is very useful thanks and hoping to return soon.

Hola señor Alfredo, buenas noches!Agradecemos sus comentarios, cada uno de ellos nos ayudan a mejorar nuestro servicio, el equipo de Eco Hotel Rey del Caribe se encuentra agradecido por su visita.Actualmente, nuestro hotel se encuentra realizando significativos cambios para la comodidad de nuestros visitantes, por lo que esperamos causarle una nueva impresión en su siguiente visita.

Vielen Dank für Ihre Kommentare, wir hoffen, Sie wiederzusehen.Bitte empfehlen Sie uns weiter.

Thank you very much for your comment. We hope you have fully enjoyed your stay in this your Eco-Hotel home.

Thank you for sharing your experience with us! We are sorry to hear that the kitchen staff was not as helpful as you expected. We will take your comments into account to improve our service in that regard. We are glad to know that you enjoyed the comfort of the bed and the beauty of the vegetation on the property. We appreciate your suggestions on options for nearby places to eat such as Col Bigolo Ristorante. We hope to have the opportunity to welcome you again in the future and provide you with a completely satisfactory experience. Thanks for your feedback!

Merci pour ton commentaire! Nous sommes heureux de savoir que vous avez apprécié le confort de notre chambre et la qualité de notre literie. Nous sommes heureux que vous ayez trouvé notre logement calme et agréable. Concernant le petit-déjeuner, nous prendrons note de votre observation pour améliorer la variété des options proposées. Nous apprécions vos commentaires et espérons vous accueillir à nouveau dans le futur. Merci beaucoup pour votre visite !

Hello Miss Linda, very good night!The staff of Eco Hotel Rey del Caribe is very happy to receive your pleasant comments and to know that our service was to your liking.Your feedback helps us improve our service standards for your next visit.As part of the complementary amenities, in our breakfast menu included you will find different options of light dishes with the recommended portions for the beginning of your morning.Please recommend us with your family and friends, we will be eager to welcome you with open arms again.Do not forget that when making your reservation up to 30 days in advance you can access low rates.

Hello Miss Heather, good night!Thank you for commenting on your experience during your visit. And above all this will help us improve our service both staff and in cleaning rooms.In Cancun, Quintana Roo the average humidity is 80%HR this implies difficult to correct with air conditioning humidity, we have changed the air conditioners to INVERTER type much more efficient, modern and greater comfort for the guest. Our rooms have various lamps and switches according to the needs of the guest so the lighting in the environment can be adjusted for your comfort.We are sorry for any inconvenience that may arise during your stay and will be happy to receive you again to make a new impression.

Hello Mr Gerard, good night!The employees of the Eco-Hotel El Rey Del Caribe thank you for your comment and we are happy that you have visited us.Thank you for your valuable comments, we remind you that in advance reservations 30,60 and 90 days the prices are very attractive and accessible, We have also improved our agreements with airport carriers and today we can offer you transfers from the airport to the eco-hotel at very familiar prices.Please recommend us with friends and family.

Hello Mr Neil, good night!The employees of the eco-hotel thank you for your comment and we are glad you visited us.In addition to our proximity to the bus station, we have improved our transport service with very attractive prices and professional staff (reservation minimum 3days). We have also incorporated into our services an excellent therapist with relaxing massages and healing massages to help relieve the tiredness of your long journey (for previous reservations and consultation of rates please contact our staff).We look forward to receiving you again.

Thank you a million for giving us the highest rating. It will be a pleasure to welcome you again on your next visit to Cancun.

Thank you very much for visiting us. The location of the hotel is close to the downtown area and 30 minutes from beautiful beaches that surely added a lot of fun and beauty to your stay.

I am glad to know that you enjoyed your stay at the Eco-Hotel el Rey del Caribe.

Thank you for your feedback! We are thrilled to know that you enjoyed your stay at our hotel. We take pride in our exceptional staff and convenient location near the ADO bus station. It's delightful to hear that you found our hotel to be a green oasis in the midst of the town. We also appreciate your compliments on our made-to-order Mexican breakfast and the inclusion of lactose-free milk options. We strive to provide a personalized and wonderful experience for all of our guests. We hope to have the pleasure of welcoming you back in the future!

¡Muchas gracias por tu comentario! Nos alegra saber que disfrutaste de nuestra ubicación y que nuestro personal te atendió de manera amable y gentil. Nos esforzamos por hacer que nuestros huéspedes se sientan como en casa, así que nos complace saber que lo logramos contigo. Estaremos encantados de recibirte nuevamente en tu próxima visita. ¡Hasta pronto!

We are sorry to hear that the exterior of the hotel had trash and that you experienced car noises at night. This may affect the quality of your stay and we understand how frustrating this may be. However, we are glad to know that you enjoyed a pleasant atmosphere during lunch.It is understandable that they prefer to go to the hotel zone for the sea, the cocktails and the service. Each person has their own preferences when choosing a hotel and it is important to find the place that meets all of their expectations.

We would like to take this opportunity to sincerely thank you for choosing to stay with us at your home Eco-Hotel el Rey del Caribe. For us, it is an honor to receive you and we are pleased to know that you have enjoyed your stay.We constantly strive to offer high quality service and ensure an unforgettable experience for our guests. Your satisfaction is our top priority, so your words of appreciation mean a lot to us.We hope we have met all your expectations and that you have enjoyed our facilities, amenities and services. If there is anything we can improve or if you have any suggestions to make, please do not hesitate to let us know. We would love to receive your feedback to continue improving our service.

Thank you very much for your comment! We are glad to know that you enjoyed your stay at our hotel and that you were satisfied with our rooms and employees. We are committed to providing excellent service to our guests and we are happy to know that we have met your expectations.We appreciate you sharing your experience with your friends and recommending us. We strive to offer a welcoming and friendly environment, where our guests feel welcome.We appreciate your words about our different approach to large resorts. We strive to offer a more personal and authentic experience, without the pressures of purchasing timeshares or massive buffets. We are delighted that you appreciate it and that you will consider returning in the future.Again, thank you very much for your comment and for choosing us as your hotel on this occasion. We hope to see you again in the future. See you next time!

We regret the inconvenience you had when staying at our hotel, we have different Wi-Fi signals with the same password, with the jacuzzi we use solar panels to take care of the planet, unfortunately we have had very rainy days and we have not had sunny days, we hope you enjoyed your stay. stay, have a great day.

Thanks for your comment. I am glad to know that you have found a pleasant space with adequate services to rest. Is there anything in particular that you enjoyed during your stay? We would love to hear more about your experience at our place.

Thank you for your comment about the hotel. It's great to know that it was eco-friendly and had a different style than the rest of the high-rise hotels in Cancun. It's also nice to hear that the staff were helpful and the room was spacious with a large comfortable bed.However, I am sorry to hear that there was no refrigerator in the room and the water offered was lukewarm during the hot weather.On the other hand, it is good to know that the breakfast was adequate for a short stay, although basic. Also, I like the description of the beautiful indoor area with trees and bushes, although the pool could be small.We appreciate your feedback and hope you had an overall pleasant experience at the hotel. Thanks for sharing!

Gracias por tu comentario. Me alegra saber que has encontrado el espacio agradable y con servicios adecuados para descansar.

We are pleased to express our sincere gratitude for choosing to stay with us at [hotel name]. We are honored to have had the opportunity to provide you with a memorable experience during your stay. We strive to meet the needs and exceed the expectations of our valued guests. We hope that we have managed to offer you exceptional service and that your stay has been comfortable and enjoyable.We also appreciate your positive comments about our facilities, services and staff, as they encourage us to continue improving and providing an even better experience to future guests.