Rooftop terrace

Reviews of Ramada Plaza by Wyndham Calgary Downtown

3 out of 5
Ramada Plaza by Wyndham Calgary Downtown
708 8th Avenue SW, Calgary, AB

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1001 reviews" "
Rating 8 - Good. 298 out of 1001 reviews" "
Rating 6 - Okay. 171 out of 1001 reviews" "
Rating 4 - Poor. 105 out of 1001 reviews" "
Rating 2 - Terrible. 82 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room could use a refresh - particularly the bathroom. Beds are comfortable.
Stayed 1 night in Apr 2024

4/10 Poor

Jami

Travelled with group
Disliked: Amenities, property conditions & facilities
The hotel is obviously based on an older property and it clearly shows in the condition of the rooms. Some of the doorways are tiny and some of the ceilings far lower than standard. It’s understandable that this is something we deal with in downtown areas but this hotel does not seem to care about even attempting to fix things up. Our balcony door did not latch properly at all and would only close by deadbolt. The flooring transition at the bathroom door was nearly not existent, there was a one inch gap between the bathroom flooring and carpet where the subfloor and wood was visible. Very unprofessional and unfinished. There was no fan system in the bathroom so not only was it quite small with a very low ceiling, but it was also very dank and musty and I wouldn’t want to be breathing in that room for very long. We were fairly certain we found blood stains on the wall or perhaps some other dark reddish brown liquid. The glass dome of our ceiling light fixture was broken with sharp edges exposed, also very unprofessional. Some of the wallpaper was beginning to peel from the walls. Overall, the lobby is lovely but your room feels dilapidated and dirty. Obviously you get what you pay for but this was still a disappointing stay and people should be aware that this is what they’re getting for their money.
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
We are truly sorry to hear about your unpleasant visit. Your detailed feedback is really helpful to us, and we apologize for the problems you faced with the state of your room. Please be assured that we take these concerns very seriously and will address them as soon as possible to ensure that similar situations do not occur again. If there is anything further we can do for you or if you have any other information to provide, please do not hesitate to reach out.

4/10 Poor

Travis

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very loud, kids running in halls through the night, people smoking weed and stinking the whole floor. Window duct taped shut, no bathroom fan, room was missing fridge. Tv damaged. Definitely wouldn’t recommend.
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
We're truly sorry to hear about your disappointing experience during your stay. Your feedback is incredibly valuable to us, and we apologize for falling short of your expectations. We're committed to addressing these issues and ensuring that they're resolved promptly. If you have any further details or concerns you'd like to share, please feel free to reach out.

6/10 Okay

Natalie

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had booked and paid extra for a balcony room, when we arrived an hour after check in, our room wasn’t ready and was given a room without a balcony without a change to the room price. We also went to the hotels restaurant/pub at 7:00 on the Friday night, just to be told that they were closed. All posters on site as well as their website state they are open till 9:00 pm. The hotel itself is clean and updated, staff were very kind and helpful.
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
Thank you for sharing your feedback, Natalie.our feedback is valuable to us, and we'll address these issues internally to ensure a better experience for our guests in the future. We appreciate your kind words about our clean and updated facilities, as well as our helpful staff. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay.

10/10 Excellent

Kerlyn Jessenia Molina

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
Thank you for your 5-star rating! We're delighted to hear that you had a pleasant experience during your stay. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
Thank you for your 5-star rating! We're delighted to hear that you had a pleasant experience during your stay. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 20 Apr 2024
Thank you for your feedback, Francis! We're thrilled to hear that you enjoyed a peaceful stay with us. If there's anything more we can do to enhance your experience in the future, please feel free to let us know. We look forward to welcoming you back again soon!

2/10 Terrible

Jyoti

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room. Washroom tub needed renovation wall paper coming off the walls in the washroom. Went to use washroom in theain lobby saw bugs on the wet floor sign. I would never come back to this property again. Found a random man sitting on the floor blocking the hallway not safe.
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 20 Apr 2024
Thank you for taking the time to share your experience with us. We're deeply sorry to hear about your disappointing experience, Jyoti. Your feedback is valuable to us, and we apologize for falling short of your expectations. Please know that we take cleanliness and maintenance very seriously, and we'll address the issues you've mentioned with our team to ensure they are resolved promptly. We understand your decision not to return, but we hope you'll reconsider in the future, as we strive to improve our services continuously. If you'd like to discuss your concerns further or provide more details, please don't hesitate to reach out.

10/10 Excellent

Corey

Travelled with family
Liked: Staff & service, amenities
The room was dated burns in the carpet. Needs major overall. For the money I would stay at an updated hotel.
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 20 Apr 2024
Thank you for sharing your experience, Corey. We apologize for any inconvenience caused by the condition of the room. Your feedback is valuable to us, and we'll use it to improve our services. We appreciate your patronage and hope to have the opportunity to welcome you back in the future. If you have any further comments or concerns, please don't hesitate to reach out to us.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 20 Apr 2024
Thank you for your positive feedback, Troy! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we appreciate your kind words. We'll be sure to share your feedback with our staff as it serves as encouragement to continue delivering excellent service. If you have any further comments or suggestions, please feel free to let us know. We look forward to welcoming you back on your next visit.

10/10 Excellent

Rupinder

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 17 Apr 2024
Thank you, Rupinder, for your 5-star rating! We're delighted to hear that you had a pleasant experience during your stay. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Room was very clean
Stayed 3 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 16 Apr 2024
We appreciate your feedback, Scott! It's great to hear that you found our staff friendly and your room clean. If there's anything specific you think we could improve upon to earn that extra star next time, please feel free to let us know. We hope to have the opportunity to welcome you back again soon!

2/10 Terrible

Umesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 16 Apr 2024
We're sorry to hear that your experience fell short of expectations, Umesh. If there's anything specific that disappointed you during your stay, please don't hesitate to reach out and let us know. Your feedback is invaluable in helping us improve our services.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 16 Apr 2024
Thank you for your positive review, Paul! We're thrilled to hear that you had a great experience during your stay. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back in the future!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a gentleman who works at the front with glasses and a bit of a beard, he is so helpful and wonderful! They almost need to put signs up though reminding people to be quiet in the hallways and stuff. My room was right off the elevator so it was very loud at time.. people and people dragging their bags across the hard floor. I stay here for work and it can be very loud. But location is great, beds are comfy too! But their restaurant closes early every time I’ve been here
Stayed 3 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 16 Apr 2024
Thank you for your feedback, Alexandra! We're delighted to hear that you found our staff helpful and enjoyed the comfort of our beds. We apologize for any inconvenience caused by noise from the hallways and the early closure of our restaurant. Your comments regarding signage and noise are noted, and we'll strive to address them to enhance the overall experience for our guests. We appreciate your business and hope to welcome you back soon. If there's anything else we can assist you with, please feel free to let us know.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. The hotel is conveniently located within walking distance to many points of interest.
Stayed 4 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 13 Apr 2024
Thank you, Michael, for your excellent review! We're delighted to hear that you had a positive experience with our helpful and friendly staff. It's great to know that our convenient location allowed you to explore many points of interest within walking distance. Your feedback is appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you need any assistance or have any further feedback to share, please feel free to reach out. We look forward to serving you again soon!

10/10 Excellent

KAVITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
Thank you for your five-star rating! We're happy to hear that you had a great stay. If you have any more comments or if there is anything else we can do for you in the future, please do not hesitate to reach out. We look forward to having you back soon!

10/10 Excellent

Blair, Prince Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in downtown Calgary. Close to shopping and dining.
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 13 Apr 2024
Thank you, Blair, for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel in downtown Calgary. It's fantastic to know that our location near shopping and dining establishments added to your overall experience. Your satisfaction is important to us, and we appreciate you taking the time to share your review. If you ever find yourself in Calgary again, we'd be delighted to welcome you back for another great stay. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again soon!

10/10 Excellent

sherry belle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet. Walkable-easy access to shopping malls, bars, convenient stores, etc. Easy access to the airport and other transportation. Staff are friendly and excellent. Thank you Catherine of front desk for helping us checked-in early and to all her co workers. Thank you for an amazing stay. Appreciate it.
Stayed 3 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 11 Apr 2024
Thank you for your wonderful review, Sherry Belle! We're delighted to hear that you enjoyed a safe and quiet stay with us and found our location convenient for accessing shopping malls, bars, and transportation. We're grateful for the opportunity to have hosted you and look forward to welcoming you back for another amazing stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

6/10 Okay

Cora

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from The Ramada Plaza Calgary Downtown on 13 Apr 2024
Thank you, Cora, for sharing your feedback. We're sorry to hear that your experience was not fully satisfactory. Your feedback is important to us, and we would like to understand how we can improve. If you have any specific comments or concerns you'd like to share, please don't hesitate to reach out to us. We value your input and hope to have the opportunity to enhance your experience in the future.

8/10 Good

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall hotel
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 9 Apr 2024
Thank you for your feedback, Navdeep! We're glad to hear that you had a positive overall experience during your stay. If there are any areas where we can improve to earn that extra star next time, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!

4/10 Poor

Brooke

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The whole hotel was incredibly hot and no AC in the room. Had the window open but it didn't even help. We had a room with a jacuzzi tub, the jets didn't work. Overall pretty disappointed with the property. The staff were friendly and efficient.
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 9 Apr 2024
We apologize for the discomfort you experienced during your stay, Brooke. Your feedback is appreciated, and we'll address these issues to ensure improvements are made. On a positive note, we're glad to hear that you found our staff to be friendly and efficient. We hope to have the opportunity to provide you with a more satisfactory experience in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service
Decent hotel in not great location. Calgary has a serious homeless problem and this seems to be present here. We had no issues but the street outside felt sketchy. Also water for the shower was lukewarm. Other than that it was adequate.
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 4 Apr 2024
Thank you for your feedback, Carolyn. We're glad to hear that you found our hotel adequate overall. We apologize for any inconvenience caused by the location and the lukewarm water in the shower. If there's anything else we can do to improve, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for a more enjoyable stay in the future!

8/10 Good

Chukwudi

Travelled with family
Liked: Staff & service
I’ll recommend here to anyone.
Stayed 7 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 4 Apr 2024
Thank you for your feedback and recommendation, Chukwudi! We're glad to hear that you had a positive experience during your stay with us. If there's anything we can do to earn that extra star next time, please feel free to let us know. We appreciate your support and hope to welcome you back soon!

10/10 Excellent

Kain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 4 Apr 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. If there's anything we can do to maintain or improve upon that level of satisfaction, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future!

8/10 Good

Alphonsus

Good
Stayed 3 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 2 Apr 2024
Thank you for your feedback, Alphonsus! We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn that extra star next time, please feel free to let us know. We appreciate your support and hope to welcome you back soon!

10/10 Excellent

Mawutor, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, Valentine I loved my room.
Stayed 2 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 2 Apr 2024
Thank you for your feedback, Mawutor! We're delighted to hear that you loved your room and had a positive experience during your stay. We'll be sure to pass along your thanks to Valentine. We appreciate your support and look forward to welcoming you back for another enjoyable stay in the future!

8/10 Good

Laurie

Liked: Cleanliness, staff & service
The heater in the room made loud knocking noises and disturbed sleep. Otherwise nice and quiet.
Stayed 2 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 2 Apr 2024
Thank you for sharing your experience, Laurie! We're glad to hear that you found our hotel nice and quiet overall. We apologize for the disturbance caused by the heater in your room. Your feedback is valuable, and we'll address this issue to ensure a more comfortable stay for our guests in the future. We appreciate your support and hope to have the opportunity to welcome you back for an even better experience next time!

4/10 Poor

Olasunkanmi

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 2 Apr 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would like to understand more about your concerns to improve. If you're open to sharing more details about your stay, please feel free to reach out.

4/10 Poor

Son

Disliked: Staff & service
Stayed 6 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 2 Apr 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would like to understand more about your concerns to improve. If you're open to sharing more details about your stay, please feel free to reach out.

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great staff!
Stayed 2 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 31 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean and that our staff provided great service. Maintaining cleanliness and ensuring excellent service are top priorities for us. We appreciate your recognition and hope to welcome you back for another pleasant stay soon!

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Walking to shopping center, banks
Stayed 3 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 25 Mar 2024
Thank you for your review, Sandra. We're glad to hear that our location was convenient for your needs, including access to shopping centers and banks. If there's anything specific you feel we could improve upon to make your experience even better next time, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again in the future.

6/10 Okay

Dixit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 25 Mar 2024
Thanks for taking the time to share your feedback. We're glad to hear your thoughts, and we're always open to suggestions on how we can make your experience even better. Let us know if there's anything specific you'd like us to address or improve.

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, staff & service
The jets in the tub didn’t work let alone have a knob to turn them on. The room was very warm even after we turned the heat down. And I quite couldn’t wrap my head around the $20 a night for parking.
Stayed 2 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 25 Mar 2024
We're sorry to hear about the issues you encountered during your stay with us.Regarding the parking fee, we understand your concern. The charge for parking helps us maintain our parking facilities and provide security for our guests' vehicles. However, we appreciate your feedback on this matter and will take it into consideration as we review our policies.Your comfort and satisfaction are important to us, and we apologize for falling short of your expectations. We will address these issues with our team to ensure that they are resolved promptly. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 Good

Carole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for downtown.
Stayed 2 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 25 Mar 2024
We're glad to hear that you found our location convenient for downtown activities! If there's anything else we can do to enhance your experience during your stay, please don't hesitate to let us know. We're here to ensure you have a comfortable and enjoyable visit.

8/10 Good

Bayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Denise on 23 Mar 2024
Thank you for taking the time to leave a review. We appreciate your rating and are glad to hear that you had a positive experience overall. If there is anything we can do to improve your experience and earn that fifth star, please don't hesitate to let us know. We hope to have the opportunity to serve you again in the future.

8/10 Good

Tetiana

Travelled with family
Everything good
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 22 Mar 2024
Thank you for your review, Tetiana. We're pleased to hear that everything met your expectations during your stay. If there's anything specific we can do to improve and earn that extra star for your next visit, please feel free to share your feedback with us. We hope to have the opportunity to welcome you back again soon!

2/10 Terrible

Joseph

Stayed 3 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 11 Apr 2024
We're deeply sorry to hear about your disappointing experience, Joseph. Your feedback is important to us, and we apologize for any shortcomings during your stay. We strive to provide exceptional service and comfort to all our guests, and it's disheartening to learn that we fell short of your expectations. If there are any specific concerns you would like to address or if there's anything we can do to make things right, please don't hesitate to reach out to us. We appreciate your feedback and hope to have the opportunity to improve and regain your trust in the future.

8/10 Good

Jessica, Magrath

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms could use some updates but staff was very friendly and helpful.
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 11 Apr 2024
Thank you for your feedback, Jessica. We're pleased to hear that you found our staff to be very friendly and helpful during your stay. We appreciate your suggestion regarding updates to our rooms and will share it with our team for consideration. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 Good

Tianna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was super nice and helpful. Room was clean. TV was hard to work, remote wouldnt change channels and room temperature was hard to control - very hot. Excellent location for walking around downtown
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 19 Mar 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our staff super nice and helpful and that your room was clean. However, we apologize for the inconvenience with the TV remote and the room temperature. Your feedback helps us improve, and we hope to welcome you back for an even better experience next time!

10/10 Excellent

Shay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Walking distance to many amenities. Valet parking is nice. Unfortunately, our room's thermostat was not working and it was unbelievably hot. They did bring us a fan though which did help.
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 19 Mar 2024
Thank you, Shay, for sharing your feedback! We're delighted to hear that you enjoyed our convenient location and valet parking service. We apologize for the inconvenience with the thermostat in your room but are glad that our team was able to provide a fan to help improve your comfort. We hope to welcome you back soon for an even better experience!

10/10 Excellent

Jan Wary

Liked: Cleanliness, staff & service, property conditions & facilities
It was simple not too much but not too dead
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 19 Mar 2024
Thank you, Jan, for your review! We're glad to hear that you found your stay to be just right—simple yet lively enough. We appreciate your feedback and hope to welcome you back for another enjoyable experience in the future!

10/10 Excellent

Ricardo

Stayed 4 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 7 Apr 2024
Thank you, Ricardo, for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. If there's anything we can do to ensure your next visit is just as enjoyable, please don't hesitate to reach out. We look forward to welcoming you back soon!

8/10 Good

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient for the Courthouse, shopping, C-train, and airport bus, and much else. It's adjacent to some seedy spots but doesn't feel seedy itself (not upmarket, but respectable). Comfortable and clean. I would only share two things with fellow-travelers: (a) there is no restaurant on the property (there is a pub that serves good food, but it's not the usual quiet hotel restaurant, and it has limited hours). And (b) this is the first hotel I've ever been in that does not routinely provide non-slip mats for the shower. I was told at the desk that they can be requested there, but one doesn't notice until one is on the point of stepping into the shower, which is not the time for going down to the desk. So, request one at check-in.
Stayed 1 night in Feb 2024
Response from The Ramada Plaza Calgary Downtown on 16 Mar 2024
Thank you for sharing your feedback and highlighting the convenience of our location for accessing various amenities. We're glad to hear that you found our hotel comfortable and clean. Your insights regarding the absence of a traditional hotel restaurant and the provision of non-slip mats for the shower are valuable, and we appreciate your suggestions for fellow travelers. We will review our procedures to ensure a more seamless experience for our guests. If you have any further suggestions or requests, please don't hesitate to let us know. We look forward to welcoming you back on your next visit.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ramada is right downtown close to numerous restaurants, clubs and other entertainment facilities. The staff are always very friendly and helpful, and this time was not different.. this is the only hotel I stay at when I visit Calgary twice a year.
Stayed 1 night in Mar 2024
Response from Denise on 14 Mar 2024
Thank you for taking the time to write this wonderful review. It's great to hear that you had a pleasant stay at the Ramada Plaza Downtown Calgary. The hotel's convenient location near various restaurants and entertainment facilities makes it an excellent choice for visitors looking to explore the city. We're delighted that the staff were friendly and helpful, as we strive to provide exceptional service to each of our guests. We appreciate your loyalty and hope to see you again during your next visit to Calgary.

6/10 Okay

Dylan

Liked: Cleanliness, staff & service, amenities
You get what you pay for. Comfy bed and warm room. Heater makes lots of noise and room is outdated but cheaper than most other places. Breakfast should be free as well
Stayed 4 nights in Mar 2024
Response from Denise on 8 Mar 2024
Thank you for taking the time to leave a review. We're glad you found the bed comfortable and the room warm during your stay. We're sorry to hear that the heater was noisy. We're always looking for ways to improve our service, and we appreciate your feedback. We understand your concern about the breakfast not being complimentary. However, we offer a rate with breakfast included. Thank you again for your review, and we hope to welcome you back in the future.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Ramada downtown Calgary. Quick access to the CTrain, downtown shops, easy parking.
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on 3 Mar 2024
We're thrilled to hear that you enjoyed your stay at the Ramada downtown Calgary! It's great to know that our convenient location and amenities met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable visit!

2/10 Terrible

Harshdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Ramada Plaza Calgary Downtown on 3 Mar 2024
Thank you for leaving a review. We are sorry to see that you had a negative experience. If you could share more details about what went wrong, we would be happy to look into it and see how we can improve. Your feedback is important to us and we are committed to providing the best possible service

10/10 Excellent

ROBINSON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from The Ramada Plaza Calgary Downtown on 1 Mar 2024
Thank you for the perfect rating! We're delighted to hear that you had a positive experience with us. If you have any further feedback or if there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

2/10 Terrible

waqar

Business traveller
Disliked: Cleanliness, amenities
Response from Denise on 28 Feb 2024
Thank you for leaving a review. We are sorry to see that you had a negative experience. If you could share more details about what went wrong, we would be happy to look into it and see how we can improve. Your feedback is important to us and we are committed to providing the best possible service.