Dear Mr. Edward,Thank you for taking the time to write this review. I apologize for the bad experience you had during your stay. I am very disappointed to hear that our room service staff did not meet your expectations. And the fact that an issue occurred on Sunday, I was not able to meet you in person to discuss the situation. Your remarks have been noted, and I personally will make every effort to remove all shortcomings as soon as possible. We will do everything in our power to exceed your expectations next time.I will remain at your service,Oybek ShagazatovGeneral Manager

Hello Benedetta,Thank you for choosing Wyndham Bukhara Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.I will remain at your service,Oybek Shagazatov General Manager

Dear Svetlana,We thank you for taking the time to evaluate your recent stay with us. We are also pleased to know that we have successfully met your expectations in all aspects of your stay.Best RegardsGokhan Yorukoglu

Dear Salvatore,We thank you for taking time to evaluate your recent stay with us.Unfortunately, it seems that we did not meet all your expectations, however we promise to discuss your valuable comment with the concerned department heads in order to reach your expectations on your upcoming visit.Best RegardsGokhan Yorukoglu