All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 104 out of 285 reviews" "
10 - Excellent
104
Rating 8 - Good. 121 out of 285 reviews" "
8 - Good
121
Rating 6 - Okay. 39 out of 285 reviews" "
6 - Okay
39
Rating 4 - Poor. 10 out of 285 reviews" "
4 - Poor
10
Rating 2 - Terrible. 11 out of 285 reviews" "
2 - Terrible
11
8.6/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Chang min
11 Dec 2023
Chang min
Stayed 1 night in Dec 2023
Response from Janos Ivan - Reservation Manager on 14 Dec 2023
Dear ChangWe appreciate you taking the time to post your feedback!Look forward in welcoming you back to our hotel soon. Kind regards,Janos Ivan
10/10 Excellent
Djibo
21 Nov 2023
Djibo
Stayed 1 night in Nov 2023
Response from Janos Ivan - Reservation Manager on 23 Nov 2023
Dear Djibo,we value your feedback on and look forward in welcoming you back to our hotel soon. Kind regards, Janos Ivan
10/10 Excellent
Michael
29 Oct 2023
Michael
Stayed 1 night in Oct 2023
Response from Janos Ivan - Reservation Manager on 31 Oct 2023
Dear Michael,we value your feedback and look forward in welcoming you back to our hotel soon.Kind regards,Janos Ivan
Big Spiders in every Corner of the room, beside the bed and insects, extremely dusty, shower floor was dirty. Could barely sleep..
Petra
Stayed 1 night in Sep 2023
Response from Janos Ivan - Reservation Manager on 19 Sep 2023
Dear Petra,thank you very much for your feedback about your stay in our hotel. I am very sorry to read that your experience did not meet your expectations this time and that you did not feel comfortable in the hotel. We will do our outmost to ensure that we exceed your expectations in every aspect during your next visit.
The hotel was clean and comfortable. The staff was very polite and helpful. Was in walking distance of cool local restaurants and quick drive to downtown Budapest
Tracy
Stayed 2 nights in Jul 2023
Response from Janos Ivan - Reservation Manager on 4 Sep 2023
Dear Tracy,we cannot be grateful enough for your generous comment left about your recent stay at our hotel. Reading such a nice review our entire staff is very proud for the hotel and for the service we provide. Our entire team is looking forward in welcoming you back to our hotel soon!Kind regards,Janos Ivan
Response from Janos Ivan - Reservation Manager on 4 Sep 2023
Dear Gustavo,we value your feedback and look forward in welcoming you back to our hotel soon. Kind regards,Janos Ivan
10/10 Excellent
SEONG UK
21 Aug 2023
SEONG UK
Stayed 2 nights in Aug 2023
Response from Janos Ivan - Reservation Manager on 4 Sep 2023
Dear Seong,we value your feedback on and look forward in welcoming you back to our hotel soon.Kind regardsJanos Ivan
2/10 Terrible
Salaheddin
24 Jul 2023
Salaheddin
Stayed 2 nights in Jul 2023
Response from SALA on 1 Aug 2023
Dear Salaheddin, Thank you for taking the time to give us your feedback concerning your stay. We are sorry that the experience did not meet your full expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kind regards, Katharina Hathazy, General Manager
8/10 Good
Maria
21 Jul 2023
Maria
Stayed 1 night in Jul 2023
Response from ma on 1 Aug 2023
Dear Maria, Thank you for choosing our hotel. We appreciate your feedback concerning your stay and are delighted to know that you liked the hotel. Thank you again for sharing your experience. We are looking forward to welcoming you back soon, Katharina Hathazy, General Manager
10/10 Excellent
Alice
5 Jul 2023
Alice
Stayed 5 nights in Jun 2023
Response from Katharina on 13 Jul 2023
Dear Guest, Thank you for choosing our hotel. We appreciate your feedback concerning your stay and are delighted to know that you liked the hotel. Thank you again for sharing your experience. We are looking forward to welcoming you back soon, Katharina Hathazy, General Manager
8/10 Good
Michael
30 Jun 2023
Michael
Stayed 1 night in Jun 2023
Response from Janos Ivan - Reservation Manager on 3 Jul 2023
Dear Michael,Thanks for staying with us. We appreciate your feedback!Hope to see you again when you will be back in Budapest.Best regards!
10/10 Excellent
Georg
17 Jun 2023
Georg
Stayed 2 nights in Jun 2023
Response from Janos Ivan - Reservation Manager on 19 Jun 2023
Dear Georg!We appreciate you taking the time to post your feedback! On behalf of the entire team I would like to thank you for your visit and hope to see you again when you will be back in Budapest!
Really helpful staff, upon arrival and departure. Would happily stay here again.
CHRISTOPHER
Stayed 1 night in Mar 2023
Response from Janos Ivan on 24 Apr 2023
Dear Christopher!Thank you for choosing our ACHAT Premium Hotel Budapest and the time to rate us online. We appreciate your positive feedback. The well-being of our guests is very important and your feedback is very valuable for us. Thank you very much. We would be happy to welcome you again at our property. Kind regards, your ACHAT Premium Hotel Budapest Team
10/10 Excellent
Maria
20 Mar 2023
Maria
Stayed 1 night in Mar 2023
Response from Janos Ivan on 24 Apr 2023
Dear Maria!Thank you for choosing our ACHAT Premium Hotel Budapest and the time to rate us online. We appreciate your positive feedback. The well-being of our guests is very important and your feedback is very valuable for us. Thank you very much. We would be happy to welcome you again at our property. Kind regards, your ACHAT Premium Hotel Budapest Team
Dear Maria!Thank you for choosing our ACHAT Premium Hotel Budapest and the time to rate us online. We appreciate your positive feedback. The well-being of our guests is very important and your feedback is very valuable for us. Thank you very much. We would be happy to welcome you again at our property. Kind regards, your ACHAT Premium Hotel Budapest Team
8/10 Good
Nicoleta
24 Feb 2023
Nicoleta
Stayed 1 night in Feb 2023
Response from Janos Ivan on 24 Apr 2023
Dear Nicoleta!Thank you for choosing our ACHAT Premium Hotel Budapest and the time to rate us online. We appreciate your positive feedback. The well-being of our guests is very important and your feedback is very valuable for us. Thank you very much. We would be happy to welcome you again at our property. Kind regards, your ACHAT Premium Hotel Budapest Team
Disappointingly overrated hotel. Cleanliness in the rooms is terrible. Poor breakfast.
Darius
Stayed 2 nights in Oct 2022
Response from Janos Ivan - Reservation Manager on 2 Nov 2022
Dear Darius!Thank you very much for your feedback about your stay in our hotel. I am very sorry to read your experience. Even if we were not able to meet your expectations during this stay we hope to welcome you back again and convince you otherwise. We will do our outmost to ensure that we exceed your expectations in every aspect during your next visit.Best regards!
The room was clean. Really comfortable bed and the breakfast was good.
Verified traveller
Stayed 4 nights in Sep 2022
Response from Janos Ivan - Reservation Manager on 26 Sep 2022
Dear Sir/Madam!We appreciate you taking the time to post your feedback! We was delighted to read your kind words about the good breakfast and cleanliness. On behalf of the entire team I would like to thank you for your visit and hope to see you again when you will be back in Budapest!
2/10 Terrible
Susanna
5 Sep 2022
Liked: Staff & service
Under bedsheet found long black colored hairs sticking to Mattress cover & to mattress
Furnitures were stained with sticky with soda or Champaign markings
Safe box out of order for 4 days
Susanna
Stayed 28 nights in Aug 2022
Response from Janos Ivan - Reservation Manager on 2 Nov 2022
Dear Susanna!Thank you very much for your feedback. I am very sorry to read your experience, however you've stayed 28 nights at us and did not mention it during your stay.Even if we were not able to meet your expectations during this stay we hope to welcome you back again and convince you otherwise. We will do our outmost to ensure that we exceed your expectations in every aspect during your next visit.Best regards!
The hotel is located close to the metro station (line M2) The breakfast is very good but, in my opinion, it is expensive. It might be a bit noisy in the room on the street side. Anyway the whole impression is very good
Aliaksandr
Stayed 2 nights in Aug 2022
Response from Janos Ivan - Reservation Manager on 25 Aug 2022
Dear Aliaksandr! Thank you for choosing our hotel and sharing your experience. We hope to welcome you back soon to our hotel and the beautiful city of Budapest!
Response from Janos Ivan - Reservation Manager on 25 Aug 2022
Dear Guest! Thank you very much for your feedback. I am very sorry to read your experience. We will do our outmost to ensure that we exceed your expectations during your next visit.
It was a nice property. My only complaint is that the bed was very firm. The bed felt like my thin blowup mattress I use for camping.
Kim
Stayed 1 night in Aug 2022
Response from Janos Ivan - Reservation Manager on 16 Aug 2022
Dear Kim!
Thank you for taking the time to give us your feedback concerning your stay. We are sorry that the experience did not meet your full expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Response from Janos Ivan - Reservation Manager on 16 Aug 2022
Dear Nicole!
Thank you for choosing our hotel and sharing your experience. We hope to welcome you back soon to our hotel and the beautiful city of Budapest.
Response from Janos Ivan - Reservation Manager on 9 Aug 2022
Dear Mike!
Thank you for choosing our hotel.
We appreciate your feedback concerning your stay and are delighted to know that you liked the hotel.
Thank you again for sharing your experience.
We are looking forward to welcoming you back soon!
Very nice place, friendly staff, and with a train station right in front.
Luis
Stayed 4 nights in Jul 2022
Response from Janos Ivan - Reservation Manager on 19 Jul 2022
Dear Luis!
Thank you for choosing our hotel. We appreciate your feedback concerning your stay and are delighted to know that you liked the hotel.
Thank you again for sharing your experience. We are looking forward to welcoming you back soon!
Great place and I recommend it to people who come to Budapest to watch football matches or athletics.
Saeed
Stayed 2 nights in Jun 2022
Response from Katharina Hathazy, General Manager on 6 Jul 2022
Dear Saeed!
Thank you for choosing our hotel and sharing your experience. We hope to welcome you back soon to our hotel and the beautiful city of Budapest!
8/10 Good
Luis Alberto
14 Jun 2022
Luis Alberto
Stayed 2 nights in Jun 2022
Response from Katharina Hathazy, General Manager on 6 Jul 2022
Dear Luis Alberto!
Thank you for choosing our hotel and sharing your experience. We hope to welcome you back soon to our hotel and the beautiful city of Budapest!
Very nice hotel, convenient if you want to take tram no 1. Close to the famous thermal bath
Hugo
Stayed 2 nights in May 2022
Response from Katharina Hathazy, General Manager on 6 Jul 2022
Dear Hugo!
Thank you for choosing our hotel.
We appreciate your feedback concerning your stay and are delighted to know that you liked the hotel.
Thank you again for sharing your experience. We are looking forward to welcoming you back soon!
We love this place, its our 4th time and more to come. Nice people and great deal for the $$.
Sandor
Stayed 1 night in Jan 2022
Response from Janos Ivan - Reservation Manager on 18 Jan 2022
Dear Sándor!
We cannot be grateful enough for your comment left about your recent stay at our hotel. Reading such a nice review our entire staff is very proud for the hotel and for the service we provide. Thank you for highlighting the good price quality we offer. Our entire team is looking forward in welcoming you back to our hotel soon.
This is a very modern and spotlessly clean hotel. Staff were very friendly and efficient, ordering a cheap taxi for me and an early morning wake up call. There was noise from the motorway and tramd outside, even in the early hours and there was only one pillow for a double bed!
PAUL
Stayed 1 night in Nov 2021
8/10 Good
Lars
Business traveller
1 Oct 2021
Liked: Cleanliness, staff & service
Lars
Stayed 2 nights in Sep 2021
8/10 Good
Chrysoula
Travelled with family
19 Feb 2020
Liked: Cleanliness, staff & service
Hotel in Budapest
Nice hotel clean and tidy with indoor car park too but rooms are tiny.
Chrysoula
Stayed 1 night in Feb 2020
Response from Janos Ivan on 25 Feb 2020
We value your feedback and look forward in welcoming you back to our hotel soon.
Kind regards,
Janos Ivan
Reservation Manager
8/10 Good
Verified traveller
7 Jan 2020
Liked: Staff & service
Disliked: Room comfort
Verified traveller
Stayed 2 nights in Dec 2019
Response from Janos Ivan on 12 Feb 2020
We value your feedback on our services and look forward in welcoming you back to our hotel soon.
Kind regards,
Janos Ivan
Reservation Manager
A good value for the price. The breakfast was way better than most hotels. The parking is somewhat dodgy in the basement. They have smoking rooms, which we didn't expect and didn't specify we are non-smoking so nothing to complain about when we ended up in a smoking room. Was not smelly, but.. There is not much around the walking distance but public transportation is good there.
The location is 2-3 miles from city center, but easy to use subway to get to town. Grocery store nearby and small park. Easy parking which is really useful if you have a car. Nice staff, tiny gym, good restaurant and breakfast. Wifi was sometimes spotty but there were two networks and I would switch between them until it worked.
Great place, a bit too dusty. Good location, easy to find from the motor-way, transport at hand, supermarkets very near. Friendly stuff, good rooms. Worth coming back.