Dear Marko,Thank you for taking the time to share your review.We are delighted to hear that you appreciated our convenient location and the variety of options available at our breakfast buffet. Regarding the temperature in your room, we regret to hear that the heating was not to your comfort level. While we are unable to individually regulate room temperatures, we do offer heaters on request and encourage guests to inform the reception of any discomfort for immediate assistance. We are also pleased to know that you found the room cleanliness, overall hotel condition, service, and room amenities to meet your expectations and contribute to a pleasant stay.We hope to welcome you for an improved experience in the future. Best regards,Sito Pons, General Manager

Dear Robbe,Thank you for your kind feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you again. Best regards,Sito Pons, General Manager

Dear Linda,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are happy that you found our location to be ideal for your needs, and your room comfortable and spacious.We look forward to seeing you again on your next stay.Best wishes,Sito Pons, General Manager

Dear Paul,Thank you for your positive review.We're delighted to hear that you found our location convenient and the hotel to your satisfaction in terms of cleanliness and service. Our team strives to maintain the highest standards, and your positive feedback is a testament to their efforts. We regret that the bed did not meet your comfort expectations. We're committed to guest satisfaction and would like to note that our mattresses are of good quality, and we're always ready to address any discomfort if informed at reception.We would be delighted to welcome you back on another occasion. All the best,Sito Pons, General Manager

Dear Cristina,Thanks for taking the time to review your stay at our hotel.We're delighted to hear that our lobby bar with its selection of pintxos and drinks was a highlight of your stay. Our team strives to provide excellent service, and it's rewarding to know we've succeeded. Regarding the noise disruption you experienced, we apologize for any inconvenience. While our hotel rooms are equipped with double glazing to minimize noise levels, we understand that the vibrancy of the surrounding area on weekends can sometimes be more noticeable. Rest assured that we continually seek ways to ensure our guests' comfort.We hope to be able to welcome you back. Kind regards,Sito Pons, General Manager

Dear Clifford,Thank you for taking the time to review your stay.We're delighted to hear that you found your bedroom to be large, comfortable, and very quiet, reflecting our dedication to providing a peaceful atmosphere. It's wonderful to know that our location offered you convenience to nearby attractions and that our breakfast met your expectations with its variety. Our staff will be pleased to learn that their friendly and helpful service contributed positively to your stay. Regarding the transportation details from the airport, we appreciate your suggestion and will consider enhancing our directions for future guests to ensure a smooth arrival experience.It would be a pleasure to welcome you again. Best regards,Sito Pons, General Manager

Estimado Daniel,Le agradecemos que compartiera su favorable valoración.Su apreciación nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. ¡Gracias por elegirnos!Esperamos volver a verle muy pronto. Un cordial saludo,Sito Pons, Director general

Dear John,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon, Best regards,Sito Pons, General Manager

Dear John,Thank you for this positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again on another occasion.Best wishes,Sito Pons, General Manager

Dear Dale,Thanks for taking the time to review your visit to our hotel.We're delighted to hear that our central location and attentive team were highlights of your stay, and that you found the cleanliness and maintenance of our rooms to be satisfactory. The exceptional soundproofing is indeed one of the features we are proud of, ensuring a peaceful environment within our urban setting. We acknowledge the discomfort you experienced due to the room temperature and appreciate your patience as we attempted to address this. Our air conditioning system is currently set to winter mode, and we are sorry we did not fully resolve the issue for you. We are looking into more solutions to enhance our guests' comfort in all seasons. We also recognize the disturbance from external noise when the window is open and are pleased that our double-glazed windows are effective when closed. Your experience is invaluable to us, and we are committed to improving our amenities and services to ensure a comfortable stay for all our guests.We hope that you will return on a future occasion. Best regards,Sito Pons, General Manager

Dear Mark,Thank you for such a positive review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be an absolute pleasure to welcome you again in the future. Best regards,Sito Pons, General Manager

Dear David,Thanks for your feedback.We are delighted to hear that you found our location convenient and central, making it easy for you to explore the city. It's great to know that you enjoyed our spacious rooms and tasty breakfast selection.We appreciate your feedback regarding the gym facilities. We understand the importance of a well-equipped gym for our guests and will take your comments into consideration for future improvements. We apologize for any inconvenience this may have caused during your stay.We look forward to seeing you again. Best wishes,

Dear Jayasheela,Thank you for this positive review.We are delighted to hear that you had a good stay. It's great to know that you appreciated our convenient location, close to the shopping area, old town, Guggenheim Museum, and the airport bus.We look forward to welcoming you back on a future visit.Kind regards,

Dear Maria,Thank you for this kind review about your recent visit.We are thrilled to hear that our staff made a great impression on you and that you appreciated our high standards. We are also glad that you enjoyed our prime location, which offers easy access to many attractions and conveniences.We hope to see you again soon.Kind regards,

Dear Stephen,Thank you for positively reviewing your experience.We are grateful for your kind remarks and for highlighting our location. We will be sure to let our team members know how much of an impact they made on your experience.We hope to see you again in the future.Kind regards,Sito Pons, General Manager

Dear Xavier,Thank you so much for your positive feedback following your stay.We are delighted to hear that you appreciated our excellent location and found our staff great. Our central location allows guests to easily explore the city and its attractions, and our team is always ready to assist with any needs.We look forward to welcoming you back on your next visit to our hotel. Best regards,Sito Pons, General Manager

Dear Xavier,We appreciate the time you took to provide this review.We are delighted to hear that you appreciated our excellent location and the great service provided by our staff. Our team works hard to ensure that our guests have a pleasant stay, and your kind words are truly appreciated.We hope to have the opportunity to welcome you back in the future for another enjoyable stay.Please do not hesitate to visit us again, Warm regards,Sito Pons, General Manager

Dear Carole,Thank you for such a positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best regards,Sito Pons, General Manager

Dear Nicola,Thank you for this positive review of your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back for another excellent experience with us. Kind regards,Sito Pons, General Manager

Dear Iñaki,Thank you very much for this kind review of your recent stay.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Sito Pons, General Manager

Dear David,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Sito Pons, General Manager

Dear Yuanyuan,Thank you for sharing your wonderful experience at our hotel.We are delighted that you found our location convenient and appreciated the proximity to attractions, restaurants, and playgrounds. It's great to know that our Little Prince toiletry set for children added a special touch to your stay.We hope to welcome you and your family back to our hotel in the future. Best regards,Sito Pons, General Manager

Dear Olga,Thank you for taking the time to share your review.We are delighted to hear that you found our rooms comfortable and appreciated our convenient location. However, we regret to learn about the issues you faced with the Wi-Fi and the lack of USB outlets in the room. Our hotel offers wireless internet, and we continuously strive to improve the connectivity for our guests. As for the USB outlets, we currently have them available in the breakfast room and the lobby. We understand the importance of having charging options in the room and will take your feedback into consideration for future improvements.We hope to be able to welcome you back. Kind regards,Sito Pons, General Manager

Dear Guest,Thank you for this wonderful review.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future. Best regards,Sito Pons, General Manager

Dear Guest,Thank you for this wonderful review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again in the future. Best regards,Sito Pons, General Manager

Dear Milind,Thank you for taking the time to share your experience at our hotel.We’re glad to hear you had a pleasant stay and truly appreciate your kind words about our team who work hard to uphold our high standards.We look forward to welcoming you back in the future.Best regards,Sito Pons, General Manager

Dear Alex,Thank you very much for this positive review.We are pleased that we were able to meet your expectations.We hope to welcome you back soon.Best wishes,Sito Pons, General Manager

Dear Evanthia,Thank you very much for your kind review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to seeing you again soon, Kind regards,Sito Pons, General Manager

Dear Frank,Thank you very much for this positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again in the future.Best regards,Sito Pons, General Manager

Dear Manuel,Thank you for such a positive review of your stay with us.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again in the future.Best wishes,Sito Pons, General Manager

Dear John,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to seeing you again.Best wishes,Sito Pons, General Manager

Dear Guest,Thank you for taking the time to give your opinion about your stay.We are glad to know you had a pleasant experience.While we would like to believe that we offer all the necessary modern amenities, we have noted your feedback along with your suggestion for additional storage space and will be sure to consider it.It would be a pleasure to have you return for another enjoyable stay. Best wishes,Sito Pons, General Manager

Dear Sascha,Thanks for sending us this rating of your stay.We are sorry your stay was not as enjoyable as we would have liked.However, we would love to know what would have made your stay even better.We look forward to welcoming you back. Best regards,Sito Pons, General Manager

Dear Hazel,Thank you for taking the time to share your review.We are delighted to know that you appreciated our central location as well as our tasty breakfast buffet. We apologize for any inconvenience if the breakfast area got a little busy, this can happen at peak breakfast times when we have high occupancy.We are also sorry to hear that you found your mattress not quite as comfortable as you would have liked, on your next stay please inform our reception and they will do their best to find a more comfortable alternative for you.We hope to welcome you back. Best wishes,Sito Pons, General Manager

Thank you very much for your stay with us and for your remarks.We will be delighted to welcome you again.Best Regards,Reception Team

Dear Yuliya,Thank you for this kind feedback concerning your visit.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. It's great to know that our location was convenient for you.We look forward to seeing you again. Best wishes,Sito Pons, General Manager

Dear Steaven,Many thanks for this high rating.We're happy to hear your stay met your expectations.We hope to see you again soon.Best regards,Sito Pons, General Manager

Dear Neil,We really appreciate this positive review about your stay.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Sito Pons, General Manager

Dear Guest,Thanks for this great rating!We are glad we were able to meet all your requirementsBest regards,Sito Pons, General Manager

Dear James,Thank you for your review.We are pleased to read you had an undisturbed night's sleep and that you appreciated our high-speed internet connection, which we believe is now high on the list of priorities for our guests.We understand that from time to time things do need to be replaced and refurbished and so do carry out maintenance whenever necessary. Rest assured that we have noted your comments and will consider them carefully when planning for any future improvements.We understand that unfortunately, the comfort of a bed is a very personal issue and have taken good note of your remarks nonetheless.We all hope to welcome you back in the future.Best wishes,Sito Pons, General Manager

Dear Will,Thank you for this positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are happy that you found our location to be so suited to your needs.We look forward to seeing you again soon, Kind regards,Sito Pons, General Manager

Dear Andrea,Thanks for this top rating.We are glad we met your requirements.Again, thank you very much.We hope to have the pleasure of seeing you again in the future. Kind regards,Sito Pons, General Manager

Dear Tamara, We are grateful for this maximum rating of your recent stay. We are glad we were able to meet all your requirements Thank you again. Best regards, Sito Pons, General Manager

Dear John, Thank you for taking the time to share your review. We are pleased that, overall, you had an enjoyable stay with us and appreciated our high standards. We would like to extend our sincere apologies for the issue you mentioned and rest assured that this will be addressed with our team for necessary action. We do hope to welcome you back in the future. Best wishes, Sito Pons, General Manager

Dear Juay, Thank you for reviewing your recent stay. We are sorry to hear of the issues you had with our WiFi and wish you had let us know during your visit; our technician would have been more than happy to have looked into this. We hope to welcome you again in the future. Best wishes, Sito Pons, General Manager

Dear James, Thank you for taking the time to review your stay. While we are pleased that you had an enjoyable experience with us, we are sorry to hear our air conditioning wasn't at the ideal temperature for you. We regret you felt that the high standards we set ourselves were not met, and we will be reviewing this with our housekeeping team. Please don't hesitate to make us aware of any concerns on-site so they can immediately be dealt with. We look forward to welcoming you for another pleasant stay. Best wishes. Sito Pons, General Manager