Dining

Reviews of Living Hotel Berlin Mitte

4 out of 5
Living Hotel Berlin Mitte
Neue Rossstr. 13, Berlin, BE

Reviews

8.6

Excellent

Rating 10 - Excellent. 375 out of 961 reviews" "
Rating 8 - Good. 453 out of 961 reviews" "
Rating 6 - Okay. 98 out of 961 reviews" "
Rating 4 - Poor. 23 out of 961 reviews" "
Rating 2 - Terrible. 12 out of 961 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

8/10 Good

Jad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and well locate
Stayed 6 nights in Nov 2023

4/10 Poor

Oren, New York City

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The wifi network keeps breaking. Body towels were not supplied adequately. I do not recommend this hotel.
Stayed 4 nights in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
2 star hotel with 4 star branding
awful experience, dont know how they claim they have 4 stars... the hotel is really old and not in good shape, the shower is really really small, could bearly fit and it was broken for 2 days and the solution for the smart ppl at reception was to offer a smaller room or go take a shower at the hotel next door!! IT HAS NO AC!!! don´t know how the pull the star rating again with this one. wished I hadnt booked, overall awful experience but couldnt move out since i had a non refundable rate
Stayed 7 nights in Oct 2023

6/10 Okay

Kristyn

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel wasn’t bad, just different things to get used to as Americans. The biggest issue was the heat. There is no air conditioning in the hotel and even when it was cool outside, it was still warm inside. We only had one hot day, but difficulty sleeping every night, even when it was only 11-13 degrees Celsius (50-57 Fahrenheit) outside. We opened all of the windows, but it was hard to get a good breeze going. The shower was also very tiny in the smaller bedroom and doors didn’t make a good seal so water got all over the floor. For reference, I’m 5’9 and 150 lbs and every time I bent down my butt would open the doors up. Impossible to shave in there. The height of the shower head wouldn’t be able to accommodate anyone taller than myself and if you were over 200lbs you definitely wouldn’t fit in there. The rooms also had normal locks with keys which I haven’t seen in hotels since I was a child. Other than that we had a good stay. Staff was friendly and helpful and hotel is in a good location. Sites are not far away and there is a subway station right there.
Stayed 4 nights in Sep 2023

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Close to metro. The location is very good - 10 minutes from the center
Stayed 6 nights in Sep 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! This hotel was perfect for our visit, with having 2 rooms and the kitchenette. The Indian restaurant at the location was excellent, and lovely dining along the canal. I would absolutely stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Anselm

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in May 2023

10/10 Excellent

Cory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. The double bedroom option was amazing for myself and travelling buddy. Worked out fantastic
Stayed 4 nights in Apr 2023

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service
It was close to a metro line and museum island.
Stayed 5 nights in Apr 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral und freundlich
Sauber, ruhige Lage, nettes Personal, direkt an der U-Bahn. Der Standort war für mich perfekt: während der Berlinale quasi genau zwischen allen wichtigen Kinos.Frühstücken war ich nur ein mal (ist nicht so mein Ding), aber das war in Ordnung.
Stayed 7 nights in Nov 2022
Response from Ihr Team vom Livinghotel Berlin Mitte on 19 Jan 2023
Lieber Daniel, wir sagen herzlichen Dank für die tolle Bewertung und die angefügten Fotos. Es freut uns sehr, das Sie Ihre Zeit in Berlin genossen haben und hoffen auf ein baldiges Wiedersehen. Ganz herzliche Grüße aus der Hauptstadt

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
This hotel is the most comfortable I’ve ever stayed in, the bed and bedding was first class, everything you needed apart from your clothes. friendly staff, attentive, Only let down was the price and choice of breakfast, typical continental, no pastries though.
Stayed 3 nights in Dec 2022
Response from Your Team of Living Hotel Berlin Mitte on 19 Jan 2023
Dear Alison,Thank you so much for your friendly words and great review. We hope that you could use your time in Berlin to relax. Your comment regarding the breakfast, your feedback has been forwarded to the appropriate department. We look forward to seeing you again. Kind regards and stay healthy!

10/10 Excellent

Valerie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay a Living Hotel Berlin Mitte very much. The rooms were tidy and comfortable. The hotel is across the street from a metro station and within easy walking distance of restaurants and museums. The staff was helpful and even left us a St. Nicholas Day gift. Would definitely stay here agin!
Response from Your Team of Living Hotel Berlin Mitte on 19 Jan 2023
Dear Valerie,Thank you for your great review. We are glad that you felt comfortable in our house and that you were completely satisfied. The central location of our hotel in a quiet area is really a big advantage for our guests. It's great that you felt the same way! We are already looking forward to your next visit! With warm greetings from Berlin

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Really nice find.
Was very pleasantly surprised by this hotel. Staff were friendly, spoke good English, and they made an early check in available. Breakfast was nice and their sister hotel across the road had a bar. Bus stop 3 mins walk. Underground stop 1 minute.
Stayed 3 nights in Nov 2022
Response from Your Team of Living Hotel Berlin Mitte on 27 Jan 2023
Dear Adrian,Thank you for choosing our hotel for your Berlin visit and for taking the time to write us an online review. It is always nice for us to read when our guests have felt comfortable with us. We hope to see you again soon!Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Ihr Team vom Livinghotel Berlin Mitte on 27 Jan 2023
Herzlichen Dank für Ihre 10-Punkte-Bewertung, das ist ein großartiges Lob. Alles Gute für Sie.

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2022
Response from Your Team of Living Hotel Berlin Mitte on 27 Jan 2023
Dear Steven,We hope you had safe trip home. Thank you for the kind review you wrote to us. We would be very pleased to welcome you for a second time in our hotel.Best regards

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and right next to transport
Stayed 1 night in Jul 2022

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location and the staff was great!
Stayed 3 nights in May 2022

2/10 Terrible

Al

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER dirty carpet and stinky room. Although it was a nonsmoking room, you can tell someone smoked right before you enter the room.
Stayed 5 nights in Apr 2022

10/10 Excellent

vincenzo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for business
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restraunt was good. Breakfast was good but ran out before the end of service. Staff fairly friendly and helpful. Good location to subway.
Stayed 3 nights in Dec 2019
Response from Livinghotels on 5 Jan 2020
Dear Guest, Thank you for rating us! Of course we will also share your feedback with our colleagues from the restaurant. Come back soon! Best regards, Melanie Koball / Front Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had triple room which was great, central location x
Stayed 4 nights in Dec 2019
Response from Derag Livinghotels on 28 Feb 2020
Dear Guest, Thank you for your feedback. It seems like you thoroughly enjoyed staying with us. We hope you will be back soon! Best regards, Melanie Koball / Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, staff really helpful, breakfast basic, good location for exploring the city.
Stayed 3 nights in Dec 2019
Response from Derag Livinghotels on 24 Dec 2019
Dear guest, We kindly thank you for such great review. Especially the praise to our colleagues. Come back soon. Best regards, Melanie Koball / Front Office Manager

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent hotel in great location. Very helpful staff sorted a replacement room when one of our group struggled with stairs due to lift being broken and gave free breakfast for all. Hope to see you again!
Stayed 2 nights in Dec 2019
Response from Derag Livinghotels on 25 Dec 2019
Dear Deborah, Thank you so much for your feedback and most of all for your understanding regarding the broken lift. It has been a struggle for all of us, guests as well as staff. But we are more than happy and thankful for such great guests who were more than just understanding. We are looking forward to welcoming you back again some time. Best regards Melanie Koball / Front Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay at the Living Hotel
well located and friendly staff at reception. Very helpful. well equipped rooms. Bathrooms and beds cleaned well though some areas needed more attention eg bedside lights.
Stayed 5 nights in Oct 2019
Response from Derag Livinghotels on 24 Dec 2019
Dear guest, What wonderful review. Thank you so much for your great feedback. We hope you will be back soon. Best regards, Melanie Koball / Front Office Manager

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Derag Livinghotels on 25 Dec 2019
Dear Joseph, Thank you for rating us. We hope you had a great stay and will be back soon. Best regards Melanie Koball / Front Office Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality boutique hotel very close to Museum Island, subway and restaurants.In a quiet area away from heavy traffic streets. Friendly, professional staff.
Stayed 6 nights in Sep 2019
Response from Front Office Agent on 19 Dec 2019
Dear guest, What a wonderful review - Thank you so much for your praise! It seems like you thoroughly enjoyed staying with us and spent a wonderful time in Berlin city. We hope you got to see you all the sites you were planning to see. We are looking forward to welcoming you back again; come back soon! Best regards Jasmina Märtens / Front Office Agent

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Area and close to the UBan. central hotel. Recommended
Stayed 7 nights in Dec 2018
Response from Front Office Agent on 19 Dec 2019
Dear guest, Thank you very much for the great review you left us. It seems like you found everything to your wishes and felt comfortable staying with us. We hope you will come back soon to stay with us again. Kind regards Jasmina Märtens / Front Office Agent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Pleasant and helpful staff. Great location. Water and beer in fridge and little kitchenette a nice extra. Thermal bulb in bathroom great when cold.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient central location. Receptionist could not have been more helpful. Free beer every day was very welcome.
Stayed 3 nights in Nov 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel; street noise 2nd floor
S Bahn station across the street from this hotel made traveling around Berlin very convenient. Hotel staff were friendly and helpful. Hotel room was clean and comfortable. The only downside to our stay was the weather was warm low to mid 80s during the day; with no air conditioning and our room on the second floor, we keep the windows open slightly and there was considerable traffic noise during the night. We would stay at this hotel again in the future but would request a room in a higher floor.
Stayed 3 nights in Sep 2018
Response from Livinghotel Berlin-Mitte on 27 Oct 2018
Dear John, Thank you so much for your friendly words and the great review. We are especially happy for your praise to our colleagues which we will gladly pass to them. Of course we are sorry you were disturbed by traffic noises at night but hope we will be able to provide a room on a higher floor for you upon your next arrival. Come back soon! Best regards from Berlin, Melanie Koball / Assistant Front Office Manager

8/10 Good

Samuel

Convenient place to stay in Berlin
Lovely clean hotel, efficient helpful staff, free water and beer on arrival very welcome. Sauna and fitness room were in the sister hotel across the road which was a nuisance, also traffic noise at night was intrusive. But overall an ideal place to stay
Stayed 5 nights in Sep 2018
Response from Livinghotel Berlin-Mitte on 27 Oct 2018
Dear Samuel, Thank you for the great review and your friendly words. Nice to hear you liked our free minibar service. We hope you will be back to Berlin to stay with us again. Best regards, Melanie Koball / Assistant Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location. Only problem was the Internet kept stopping.
Stayed 5 nights in Aug 2018
Response from Livinghotel Berlin-Mitte on 27 Oct 2018
Dear Guest, Thank you for the nice review you left us. We are sorry for the issues concerning our WiFi but hope our Front Desk staff members have been able to help you. We hope you will be back soon to stay with us again. Best regards, Melanie Koball / Assistant Front Office Manager

8/10 Good

Karen C., Austin, Texas, USA

Very nice except for the heat. Air conditioning, or at least fans, would help.
We appreciated the kitchenette that adjoined our two rooms.
Stayed 4 nights in Aug 2018

8/10 Good

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for tourists
Great location only 2 stops from alexanderplatz on the u bahn very central and a clean friendly hotel
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Close to the heart of St. Petersburg. Terrible concept of split level hotel. Hygiene was abit of an issue. Staff is friendly, however not well versed in English. Rooms are small, and noticed quite a few guests having issues with house keeping.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel well located
walking distance to Alexa. city bus tours passed by very close by. price range affordable.
Stayed 3 nights in May 2018
Response from Derag Livinghotels on 4 Jun 2018
Dear guest, We kindly thank you for such nice review. We are happy to hear you enjoyed staying with us and hope you have had a wonderful stay in Berlin. Come back soon. Best regards, Melanie Koball / Assistant Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location
We chose this hotel because of its location near the river. Plenty of restaurants nearby.
Stayed 2 nights in May 2018
Response from Derag Livinghotels on 3 Jun 2018
Dear guest, We kindly thank you for such great review. We hope you thoroughly enjoyed our hotel and Berlin and will be back soon. Best regards, Melanie Koball / Assistant Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from Derag Livinghotels on 3 Jun 2018
Dear guest, 5/5 points - we are flashed. Thank you so much. It seems like you found everything to your wishes and thoroughly enjoyed staying with us. Come back soon. Best regards from Berlin, Melanie Koball / Assistant Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for 1 night, good hotel, good service. I recommend it.
Stayed 1 night in Apr 2018
Response from Derag Livinghotels on 2 May 2018
Dear guest, What wonderful review. Thank you so much for 5/5 points on Expedia. We are happy you enjoyed staying at our hotel and hope to see you back again soon. Best regards, Melanie Koball / Assistant Front Office Manager

10/10 Excellent

Aij-Lie, Tauwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location , nice breakfast, room is small but clean, friendly staff and
Stayed 1 night in Apr 2018
Response from Derag Livinghotels on 2 May 2018
Dear Aij-Lie, We kindly thank you for the perfect review and praise. Especially your praise regarding our colleagues. We will gladly pass your words. We hope you have had a thoroughly great stay and will be back soon. Best regards, Melanie Koball / Assistant Front Office Manager

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Derag Livinghotels on 3 May 2018
Dear Bernie, Thank you so much for 5/5 points in Hotels.com. We hope you have had a thoroughly great stay in Berlin at our hotel and you will be back soon. Best regards, Melanie Koball / Assistant Front Office Manager

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
We stayed in this hotel for 4 nights. On arrival the staff were very friendly (Sophia) and very quick checking in. The room was so modern and clean and had a balcony which was great because it was 28degrees some days. The hotel is situated very central (but quiet) with plenty of everything in every direction. The tube U is literally a stones throw away and the whole city can be accessed from there for a day ticket of €7.40. So handy! The pictures of this hotel do not do it justice as it is very stylish and modern with a hint of old-fashioned about it. I will definitely stay here again when I return to Berlin this summer. Great city, great hotel.
Response from Derag Livinghotels on 3 May 2018
Dear Shane, We are flashed - what wonderful review and friendly praise. Especially regarding Sophia. We will gladly pass your words to her. Thank you so much for staying at our hotel - we are happy you found everything to your wishes. We are looking forward to welcoming you back again. Best regards from Berlin, Melanie Koball / Assistant Front Office Manager

6/10 Okay

BNL, Tucson AZ

Disliked: Property conditions & facilities, room comfort
Close to U-bahn
Very simple hotel with no a/c. When I was there the Internet wasn’t working so I could not work. They also failed to connect a call to my room even though I warned them in advance that someone would call. They told my caller I was not a guest! Very frustrating.
Stayed 1 night in Apr 2018
Response from Derag Livinghotels on 17 Apr 2018
Dear guest, We kindly thank you for taking your time to share your feedback with us. We are very sorry for the inconveniece regarding the expected call for you. It seems like there has been a misunderstanding concerning your name. That is why we wrongly gave the information you were not a guest of our hotel. We hope you will give us a second chance so we can convince you of our service. Best regards from Berlin, Melanie Koball / Assistant Front Office Manager

10/10 Excellent

Michele Biedendorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alex, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near metro station. Good staff. Clean and comfortable. Free coffee every morning in the lobby and 2 bottles of beer and 2 bottles of water in the minibar everyday.
Stayed 9 nights in Mar 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Great hotel, central location with an underground stop just outside. Would definitely recommend.
Response from Derag Livinghotels on 12 Apr 2018
Dear Lisa, What a wonderful review - we kindly thank you for your praise. We hope you thoroughly enjoyed Berlin and all of its sights. Come back soon! Best regards, Melanie Koball / Assistant Front Office Manager

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
A clean, friendly and relaxing hotel. In an ideal location all the main sites are an easy walk away, or there is a U-Bahn stop directly opposite. A great Edeka mini supermarket 2 minutes walk away, making the kitchenette in the room even more useful.
Stayed 5 nights in Mar 2018
Response from Derag Livinghotels on 12 Apr 2018
Dear S., Thank you very much for your kind praise. It was nice reading your wonderful review. We are especially happy the kitchenette in your room came in handy for you. We hope you will be back soon to stay at our hotel again. Best regards, Melanie Koball / Assistant Front Office Manager

8/10 Good

Yu Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Derag Livinghotels on 15 Apr 2018
我们十分高兴,您对我们的酒店给予了好评。欢迎您再次光临本店,再次来美丽的柏林游玩。我们期待您的光临!

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
little gem1
Staff were super friendly, the hotel room was great and the two beers and bottles of water every day free was a great little touch.Good location and all in all fantastic stay.
Response from Derag Livinghotels on 12 Apr 2018
Dear Susan, What a wonderful review. Thank you so much for your kind praise. We are happy you enjoyed staying at our hotel and liked our free of charge minibar service. Best regards from Berlin, Melanie Koball / Assistant Front Office Manager