Design Room, 1 Double Bed (Quiet Location) | Bathroom | Shower, hair dryer, towels

Reviews of B&B HOTEL Berlin-Mitte

3 out of 5
B&B HOTEL Berlin-Mitte
Albrechtstrasse 25, Berlin, BE

Reviews

7.8

Good

Rating 10 - Excellent. 197 out of 829 reviews" "
Rating 8 - Good. 418 out of 829 reviews" "
Rating 6 - Okay. 160 out of 829 reviews" "
Rating 4 - Poor. 39 out of 829 reviews" "
Rating 2 - Terrible. 15 out of 829 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ronn

Liked: Cleanliness, staff & service, property conditions & facilities
This room was too small
The room was very small. You couldn't open the door all the way because it would hit the bed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Huiai

Liked: Cleanliness, staff & service
The room is really small but manageable.
Stayed 4 nights in Sep 2023

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
The room was too small for a couple. No where in the room for luggage. Constantly stubbing toes or tripping in such a crowded room. No refrigerator in the room.
Stayed 3 nights in Sep 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for couples or business
This hotel is walkable distance from Bradenburger tor, small confortable room in a very quiet zone. The breakfast is good and the staff is very helpfull.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joan

Stayed 5 nights in Aug 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant 3 night stay - it is a clean, well-maintained, modern hotel. Staff were all very pleasant and helpful. Would recommend!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but you can't beat the location
Stayed 2 nights in Aug 2023
Response from Mathias on 18 Aug 2023
THIS is it, perfect wording.Thank you for your stay with us!BEST regards from the heart of Berlin

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great staff and an excellent location to get to the main sights of Berlin - all in walking distance. Also close to many restaurants. The room was a little small but that did not detract from me enjoying my stay there.
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel on east side. Very well located to train museums and restaurants. Not overly fancy but good service and clean.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic location only a couple of mins away from the station where most of the train lines run through, including a 30 min direct train to the airport. Room was small but everything we needed at a great price so no complaints. Very clean. Friendly staff :)
Stayed 3 nights in Mar 2023
Response from Joelina Hölzel-Customer Care- on 2 Apr 2023
Thank you Anonymous for your positive feedback!We are happy to hear that you had a pleasant stay. It is particularly nice to hear that you liked our central location.We would be very happy to welcome you soon again.BEST regards from the heart of Berlin

6/10 Okay

artiom

Liked: Room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely.
Beautiful rooms, clean, convenient location and a lovely staff. Only downside is food, options, no snacks or vending machines after breakfast is served. As a woman traveling alone I felt safe and the location was perfect.
Stayed 2 nights in Nov 2022
Response from Joelina Hölzel-Customer Care- on 31 Dec 2022
Thank you Cristina for your positive feedback!We are happy to hear that you had a pleasant stay with us! That our staff made your stay even better makes us particularly happy. The wellbeing from our guests is our number one goal.We would be very happy to welcome you soon again.BEST regards from the heart of Berlin

2/10 Terrible

MR

Stayed 4 nights in Nov 2022
Response from J.Hölzel -Customer Care- on 4 Jan 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. BEST regards from the heart of Berlin

8/10 Good

Brigitta

Liked: Cleanliness, staff & service, property conditions & facilities
It is at an amazing place. Highly recommend if you are attracted to see the tourist must haves.
Stayed 3 nights in Nov 2022
Response from Joelian Hölzel -Customer Care- on 31 Dec 2022
Thank you Brigitta for your positive feedback!We are happy to hear that you had a pleasant stay. It is particularly nice to hear that you liked our central location.We would be very happy to welcome you soon again.BEST regards from the heart of Berlin

2/10 Terrible

Josh

Travelled with partner
Liked: Cleanliness
The wifi sucks. They will only allow 3 devices per room to connect to it. The connection speed is terrible. The doors do not lock properly, and someone barged into our room while we were still sleeping. The worst was when the fire alarm went off. I ran down the stairs to escape outside, only to have the front desk staff tell me it was a drill. Then tell me the day before when I checked in? Or at least make an announcement? A quick phone call? Nothing. I seriously thought there was a fire.
Stayed 2 nights in Oct 2022
Response from Joelina Hölzel Customer Care on 29 Oct 2022
Thank you Josh for your detailed review!We are very sorry, that the Wifi connection was bad and we will check our server but if you need to connect more then three devices you are always welcome to get another wifi connection at the reception.Regarding of the fire alarm we are afraid a warning is not possible the staff itself doesnt knows when a fire alarm exercise is going to happen.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.BEST regards from the heart of Berlin

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Lois, Chesterland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2022

10/10 Excellent

DOUGLAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a 3 star hotel with 5 star service. I cant say enough good things about the staff here. We were treated extremely well. They care about the guests and it shows. In all aspects, the front desk was excellent, the breakfast people were friendly and nice, Housekeeping was friendly and helpful. There was a young man at the desk that was extremely helpfull. I am ashamed I have forgotten his name. Very kind and helpful. The location is great. But you cannot match the service here.
Stayed 4 nights in Sep 2022
Response from Joelina Hölzel -Customer Care on 4 Oct 2022
Thank you Douglas for your detailed review!We are very pleased that you liked it in our house and that you had a pleasant stay.We would like to thank you especially for the great praise of the employees, which were very pleased to hear that. The well-being of our guests is our highest priority and your feedback helps us to make sure that our future guests feel just as comfortable.We hope to welcome you again soon in our house.BEST regards from the heart of Berlin

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was a decent size by European standards. Staff were very friendly and helpful. Public transportation is very easy from this location. Mitte is a cute neighborhood with lots of dining options.
Stayed 3 nights in Sep 2022
Response from Joelina Hölzel-Customer Care- on 4 Oct 2022
Thank you Colleen for your detailed review!It is very nice to hear that you had a pleasant stay. It is especially nice to hear that you liked the attetude of the staff.Unfortunately, we cannot change anything about the room size, but with our location and friendly staff we try to make up for that. As a small tip, we also have our more spacious Design Rooms, which are slightly larger and can be booked with a small surcharge subject to availability.We hope to welcome you again soon in our house.BEST regards from the heart of Berlin

8/10 Good

MASA

Stayed 3 nights in Jul 2022

8/10 Good

cashen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay I would recommend it for anyone wanting to be around a good area in Berlin
Stayed 4 nights in Jul 2022
Response from J. Hölzel-Customer Care on 26 Jul 2022
Thank you Cashen for your detailed review! We are very pleased that you liked it in our house and that you had a pleasant stay. Your review helps us to make sure that our future guests also feel comfortable. We hope to welcome you again soon in our house. BEST regards from the heart of Berlin

6/10 Okay

patrick

Stayed 7 nights in Jul 2022
Response from J. Hölzel-Customer Care- on 26 Jul 2022
Vielen Dank Patrick für Ihre Positive Bewertung! Wir freuen uns, dass Sie einen schönen Aufenthalt hatten. Wir hoffen, Sie bald wieder begrüßen zu dürfen. Mit BESTen Grüßen aus dem Herzen Berlins

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, close to many restaurants and to the U-Bahn and S-Bahn
Stayed 4 nights in Jun 2022

10/10 Excellent

Karen

Stayed 5 nights in Jun 2022

8/10 Good

Fariborz

Stayed 3 nights in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of my 5 Berlin Hotels
Superb Central Position 15 mins to Brandenburg Gate same to Museum Island nr Friedrickstrasse Station for Airport etc Quiet Street Lovely staff efficient & friendly Deputy Manager Chantal a delight
Stayed 4 nights in Jun 2022

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, very quiet Would recommend
Stayed 3 nights in May 2022

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not cleaned everyday, trash was not taken out. There was no place to hang up the towel. How can anyone reuse it if it can't be dry? If you ask something from the front desk, it took hours to get it. When your neighbor is loud, the hotel wouldn't do anything. They basically said to endure it.
Stayed 4 nights in Jan 2020

8/10 Good

Cyril Paulette

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel is very good however the room needs to be cleaned. It is very dusty and stuffy.
Stayed 1 night in Jan 2020

10/10 Excellent

Elena

Stayed 2 nights in Dec 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient, a short walk to transit and fantastic restaurants.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The service was good but the room was pretty tight. We were at many hotels during our trip to Germany and this was by far the smallest. It was fine for us but some bigger people might have serious issues.
Stayed 2 nights in Oct 2019

6/10 Okay

Marguerite

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
Everything was clean, toiletries included liquid hand soap and shampoo/body soap well stocked. Front desk personnel on check in and out spoke very good English and even helped find place to eat nearby late at night.
Stayed 2 nights in Oct 2019

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in relation to Museum Island.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
I have stayed at this hotel many times. I particularly like its location - just a couple of blocks from the Riverbank and its pubs, the Brecht Theatre, and many University faculties, I also have found the staff tremendously helpful in booking train tickets etc. Nice place.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Rooms where a bit small for what you pay I was alone if a couple it would be a bit of a squeeze.other then that great stay helpful staff.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for shopping, restaurants, and transportation.
Stayed 2 nights in Jul 2019

8/10 Good

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Convenient city centre located hotel. Has your basics. Beds are comfortable as well.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
The room is too small, where it is difficult to move comfortably; expect to get some bruises. The cupboard is tiny, no fridge. No view. Great location.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 11 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a quieter area but within a few minutes walk there is access to the underground which gives you access to anywhere you want to go. There are several restaurants again a few minutes walk. The hotel was clean and comfortable. There is not much privacy with the bathroom situation (the shower is not behind a door in a bathroom) but we knew this before booking. The staff were friendly and helpful throughout the stay.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019