From the second we arrived to even after we left, Chaa Creek exceeded all expectations and had the best service of any place we’ve traveled. The staff is SO attentive and thinks of things before you do. We arrived to fresh sorrel drink and then we got all our tours (Tikal and ATM Cave day trips, horseback riding to organic farm, sunset canoeing, birdwatching, medicinal trail hike and more) settled for rates better than the other hotels in the area. We stayed at a nearby hotel on our last night in San Ignacio bcs Chaa was booked and they even arranged flights for us and picked us up from that hotel to drive us to the airport, even though we were staying elsewhere! At dinner in the evenings, they’d find us to make sure we knew the time and info of the next day’s tours. We HIGHLY recommend this place, great for families and couples alike. Worth every single penny. Food was fantastic and accommodations were beautiful, too. Woke up to toucans and howler monkeys and started our day in a hammock. We recommend taking a small plane to get here via Tropic Air, the airstrip is so close and it’s beautiful to see the country from the sky. Thank you to all the staff who made this experience exceptional, we will be telling our stories of Chaa Creek for years to come.