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Reviews of Shichahai Shadow Art Performance Hotel

3.5 out of 5
Shichahai Shadow Art Performance Hotel
No.24 Song Shu Jie, Xicheng District, Beijing, Beijing

Reviews

8.8

Excellent

Rating 10 - Excellent. 272 out of 552 reviews" "
Rating 8 - Good. 209 out of 552 reviews" "
Rating 6 - Okay. 50 out of 552 reviews" "
Rating 4 - Poor. 16 out of 552 reviews" "
Rating 2 - Terrible. 5 out of 552 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Shichachai Shadow Art Performance Hotel
A perfect little gem of a hotel right in the centre of the hutongs. Very clean and welcoming with superb service from their staff (who speak English). The hotel is like a little museum to Chinese shadow art with so much information, examples and a library. An added bonus was the actual shadow art performance and demonstration by the puppeteer.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the ambience
We absolutely loved the ambience, decoration and the overall vibe of the hotel. The shadow art theme is all over the lobby, main area and in each room and are all done very well, the shadow puppet play was lovely and the staff very helpful and attentive. Rooms are a bit on the small side but this was more than clear when we made our booking so it was not an issue at all. The location is in the Hutong, but it is easily accessible and less than a 10 minute walk to the lakes or the subway station. The information we received before arrival, the notes from the staff at the reception and in our room were very well prepared and would be very helpful to those traveling to Beijing for the first time.
Stayed 3 nights in Jan 2020

10/10 Excellent

Mike, Shrewsbury, UK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the misfortune to arrive in Beijing during the coronavirus outbreak and the staff could not have been more helpful. They allowed us to cancel without charges. The hotel is situated in the historic hutongs and beautifully decorated in traditional style. We were so sorry we could not stay longer.
Stayed 5 nights in Jan 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good sized room, bed and bathroom, in a hotel which is positioned within the hutong’s. Walking distance to plenty of places to eat and drink, with Houhai Park having a good selection of bars and public transport about 10 minutes walk away. Small but satisfying selection for breakfast, but much of it was not hot. Overall not bad.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Very inconvenient location and most of the taxi driver are unwilling to enter to the small alley! Bad house keeping , didn’t even bother to clean up the messed table and replenishing the used toiletries.. anyway this is the last time stay here! Bad experience.
Stayed 3 nights in Dec 2019
Response from Shichahai Shadow Art Performance Hotel on 30 Dec 2019
Dear guests, Thank you for choosing Shichahai Shadow Art Performance Hotel and taking your time to write comments for us. I am sorry to hear that you are not satisfied with your stay here. Our hotel is located in the Hutong area, so our foreign guests could truly experience the life of local people. Although the Hutong is very narrow, taxis can reach the door of the hotel. The hotel receptionists call taxies every day for our guests. Besides, our housekeepers will clean the room and replenish the toiletries every day. If you are not satisfied with the cleaning, you could call the Reception and ask the housekeeper to clean again as the way you wish. Thank you again for choosing our hotel. All the best for you.

10/10 Excellent

Leo, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has shadow art shows on Tu, Thur, and Sat. The staff is really nice and helpful, for example, David is one of the staff who helped me a lot. Definitely recommend this place if you want to experience Beijing culture.
Stayed 5 nights in Dec 2019
Response from Shichahai Shandow Art Performance Hotel on 23 Dec 2019
Dear guests, Thank you for choosing Shichahai Shadow Art Performance Hotel and taking your time to write comments for us. Your praise will certainly encourage the team to continue to make every effort to ensure each of our guests takes away an unforgettable memory of their stay. Our hotel is located in the Hutong area of the old town, where the guests could feel and experience the Hutong Culture of old Beijing. Every Tuesday, Thursday and Saturday night, the hotel provides shadow puppet performance. Besides, we also have dumpling making class and shadow puppet painting class every day for guests to experience. Thank you again for choosing our hotel. Should your travels bring you back this way, I hope that you will stay with us again.

8/10 Good

Qiulin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Sarah, Colorado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel! While it is a decent walk from the metro, it offers everything you need. The staff was very friendly and helpful, the breakfast was good, the rooms were clean, and the atmosphere was quaint. It felt like home! I would definitely stay here again.
Stayed 2 nights in Nov 2019
Response from Shichahai Shadow Art Performance Hotel on 23 Dec 2019
Dear guests, Thank you for choosing Shichahai Shadow Art Performance Hotel and taking your time to write comments for us. Your praise will certainly encourage the team to continue to make every effort to ensure each of our guests takes away an unforgettable memory of their stay. Our hotel is located in the Hutong area of the old town, where the guests could feel and experience the Hutong Culture of old Beijing. Every Tuesday, Thursday and Saturday night, the hotel provides shadow puppet performance. Besides, we also have dumpling making class and shadow puppet painting class every day for guests to experience. Thank you again for choosing our hotel. Should your travels bring you back this way, I hope that you will stay with us again

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful cultural experience
A delightful experience. Not only is the Puppet show professional, but you are surrounded by the Hutongs at this hotel. The rooms are clean and neat and best of all, the staff is so kind and helpful. I would stay there again. Be sure to take a pedi ride around the lake.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Beautiful place. Nice shadow art show demonstration.
Stayed 3 nights in Nov 2019
Response from Shichahai Shadow Art Performance Hotel on 23 Dec 2019
Dear guests, Thank you for choosing Shichahai Shadow Art Performance Hotel and taking your time to write comments for us. Your praise will certainly encourage the team to continue to make every effort to ensure each of our guests takes away an unforgettable memory of their stay. Our hotel is located in the Hutong area of the old town, where the guests could feel and experience the Hutong Culture of old Beijing. Every Tuesday, Thursday and Saturday night, the hotel provides shadow puppet performance. Besides, we also have dumpling making class and shadow puppet painting class every day for guests to experience. Thank you again for choosing our hotel. Should your travels bring you back this way, I hope that you will stay with us again

10/10 Excellent

Alita, College Station, Texas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was first reluctant to stay in a hotel in this area...the hutongs...but the hutongs ended up being my favorite area in all of Beijing and this hotel is right in the middle of the hutongs and very near Houhai Lake. Houhai Lake is possibly the neatest area in all of Beijing. So...location of the hotel is an A The room itself was great. Clean, comfortable, and small enough to be personable. Overall great place and very professional. So...cleanliness of the room and comfort of the room is an A Amenities of the hotel were great. Free water, coffee, tea in the room and often outside in the lobby. Free breakfast that is very good. Free shadow puppet show, which is amazing and I am shocked that it is free. You get to see two shows and you can talk to the puppeteers after and see how it is done. So...amenities gets an A Staff is by far the greatest part of this hotel. The staff holds the place together. They are so nice and so helpful. They can speak english for the most part and the few that cannot have translator apps. They will call taxis, answer messages for excursions and help you in any way they can. Shout out to ELEANOR! This girl was amazing. She helped us throughout our stay...weighs about 80 pounds and refused to allow me to carry my own bags. She wanted to carry them. I have traveled to many places and stayed at many hotels, and this was the best...especially Eleanor. Staff is A Overall A
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this hotel! The location is wonderful, just a short walk from a subway line making it a great place to call home while exploring Beijing. The rooms are comfortable and have all the amenities you need. The shadow box performance is such a great thing to experience and the staff go above and beyond to ensure you have a great stay. I would absolutely recommend this hotel if you are staying in Beijing!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, quiet hotel. We really enjoyed our stay.
Stayed 7 nights in Oct 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and decor were very nice. Room and bathroom were good. Hotel is well situated for walking out to the Hiuhai and Beihai Park lakes. We also walked to the Forbidden city which is close (as Beijing distances go) but seemed quite a long way!
Stayed 5 nights in Oct 2019

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beijing break
Lovely hotel, relaxed and kind atmosphere. We had a great stay.
Stayed 3 nights in Oct 2019
Response from Shichahai shadow art performance hotel on 21 Nov 2019
Dear guests, Thank you for choosing Shichahai Shadow Art Performance Hotel and taking your time to write comments for us. Your praise will certainly encourage the team to continue to make every effort to ensure each of our guests takes away an unforgettable memory of their stay. Our hotel is located in the Hutong area of the old town, where the guests could feel and experience the Hutong Culture of old Beijing. Every Tuesday, Thursday and Saturday night, the hotel provides shadow puppet performance. Besides, we also have dumpling making class and shadow puppet painting class every day for guests to experience. Thank you again for choosing our hotel. Should your travels bring you back this way, I hope that you will stay with us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location in the old town area. Helpful staff, good breakfast. Booked Great Wall tour through the hotel, which worked well.
Stayed 4 nights in Oct 2019
Response from Shichahai shadow art performance hotel on 23 Oct 2019
Dear guests, Thank you for choosing Shichahai Shadow Art Performance Hotel and taking your time to write comments for us. Your praise will certainly encourage the team to continue to make every effort to ensure each of our guests takes away an unforgettable memory of their stay. Our hotel is located in the Hutong area of the old town, where the guests could feel and experience the Hutong Culture of old Beijing. Every Tuesday, Thursday and Saturday night, the hotel provides shadow puppet performance. Besides, we also have dumpling making class and shadow puppet painting class every day for guests to experience. Thank you again for choosing our hotel. Should your travels bring you back this way, I hope that you will stay with us again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property, professional and courteous staff, very nice area. Would love to visit again!
Stayed 4 nights in Sep 2019

8/10 Good

Melanee, Portland, OR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being in the Hutong area of Beijing, being where all the people live and close to the lakes.
Stayed 5 nights in Sep 2019

4/10 Poor

John

Disliked: Property conditions & facilities, room comfort
Basic accommodation
The hotel is in a Hutong area which means it is down a small lane way. The common lounge area is OK but our room was very basic and the bed was terrible. The hotel is very noisy when people walk the passage way and you can hear every door slam. The staff are all young and a little pushy wanting you to book their tours. I suggest they go and check room 206 to see how bad the bed is. The area is OK once you get use to the Hutongs. It is actually safe at night walking down a dark alley.
Stayed 4 nights in Sep 2019
Response from Guest Relations Manager on 2 Oct 2019
Dear guests, Thank you very much for staying at Shichahai Shadow Art Performance Hotel. Our hotel is located in the Hutong area of the old city, which was rebuilt from an old courtyard. I am sorry that the room is not as big as the luxury hotel rooms. But our room has everything you may need during your stay. Besides, in order to make our guests’ travel easy and convenient, when guests check in, our hotel staff will introduce the tour information to our guests. But we never force you to book from our hotel. This is just an additional service that we could offer to our guests. I am sorry that this made you misunderstand. Thank you for your valuable comments. Best Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old neighborhood. Close to the metro. And super people watching all day...
Stayed 3 nights in Aug 2019

8/10 Good

Sue, New York

Liked: Staff & service, amenities, property conditions & facilities
I liked the location and the staff were very friendly, the only downside is the cleanliness, they don’t do very good on the cleaning. They cleaned the room clean but they missed some small details. so I would give a cleanliness rating of 6 or 7 out of 10 .
Stayed 5 nights in Aug 2019

10/10 Excellent

Jur, Netherlands

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on walking distance of nice area around lake and subway station. Felt like a luxurious stay with good breakfast and really tried to help you around town. Had also nice activities inside hotel like dumpling making lessons, calligraphy and of course a recommended shadow art performance.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional, Kevin , wendy, and Eric webt above and beyond to make our stay wonderful. Breakfast was hot and buffet style. Dinners were also wonderful and cheap. The Happy Hour really made us smile, 2 for 1 on drinks. It is a older hotel but that did not bother us. Location was good for us. Street food near by.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Our room was beautiful. Very nice accommodations. We really enjoyed our stay and we recommend this hotel.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A hotel built to feature a shadow theatre (and a resident shadow puppet master) must certainly be a 'unique feature' - note, however, that the performances only take place three nights a week (Sat, Tues and Thursday). The dark wood and leather hues in the main 'lounge' (with theatre) are very stylish, the rooms are simple and clean. Great staff (most helpful) and a great location - close to Houhai lake and in the middle of an authentic Houtong (that some taxis find difficult to negotiate!). Very good value - stayed in other Houtong Boutique Hotels that charge twice the price and aren't nearly as good (Breakfast could be improved - not a great choice, not the hotels strength).
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique location in historic part of town but near restaurants, bars and music venues. staff very comfortable with foreign visitors. I would highly recommend this hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this quirky little place. Very traditional hotel The staff were happy to help with any questions. Placed in the back streets of an old area. In walking distance to the city lake. The only think is not many taxis with go down the streets due to them been very narrow If you are arriving in the middle of the night please be aware That a taxi my drop you off up the road and may need to walk a little.
Stayed 4 nights in Jun 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Not what we expected
The hotel interior is fine, and the staff are friendly. It was a challenge to find the hotel, as the hotel is tucked inside the Hutong area (very narrow streets with limited car access). Although our driver made it in the first day, we had to walk to the main road to meet him after that. The shadow art performance is essentially a puppet show.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked this property as it had an art show but when we arrived they told us it wasnt on the night we were staying. The rooms are underwhelming.
Stayed 1 night in Jun 2019
Response from Best Regards. on 15 Aug 2019
Dear guests, Thank you for choosing Shichahai Shadow Art Performance Hotel and leaving your valuable comments. Our Shadow Art Performance time is on every Tuesday, Thursday and Saturday night at 8:00 p.m., which is clearly written on every website. We hope that next time you could choose the right time to watch our shadow play and experience the charm of it. We sincerely invite you to visit again.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near to bus stops & line 6 subway, stuff very nice and friendly, small place but clean and we were very enjoying the shadow art show . And we were have 4 days breakfast in the hotel very enjoying their homemade cold dish & Chinese bun .
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful theatre, great service, delicious breakfast. HIGHLY recommend it!
Stayed 4 nights in May 2019

10/10 Excellent

Steven, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Excellent staff. Nicely kept. Highly recommend to anyone.
Stayed 4 nights in May 2019

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Decent hotal. Good breakfast. Good location
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great😊😊😊.............................................
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2019

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Denisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Very good location especially if you don't mind walking everywhere. The major attractions in within the area which was great.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location and the staff are really friendly - there are also loads of activities you can do in the hotel. Would definitely recommend.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Really liked the location, but being two women on our own didn't go out at night. Our choice, minimum food options not really a bar no fridge in room and no english on T.V even if only news.
Stayed 10 nights in May 2019
Response from Henry on 31 May 2019
Dear guests, Thank you for choosing Shichahai Shadow Art Performance Hotel and sharing your valuable comments. Our hotel is located in the central area of the city. It is very safe outside even at night. We are sorry that only our premier rooms are equipped with refrigerators. But you could get drinks at our Reception any time. Although we don’t have lots of food options, but we could assure that all the food are healthy,including both local food and western style food.. Thank you again for your comments.Sincerely hope that you will come again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Cool area to wander around. Loved the shadow puppet display. Great breakfast.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service and breakfast! Though the floor is not sparking clean.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Shadow art show is really good. Hotel staff service and friendliness in helping us get around is excellent. Wendy, Nina and all the front desk staff is really helpful in helping me with directions in beijing. ie how to go airport, etc
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019