Cheers from HARRIS Resort Batam Waterfront!Dear Ms Nur AmirahThank you for your time to provide a review about us. We are very motivated by your positive review Specially for our staff service that can provide a memorable stay experience for you. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products, and facilities at our resort to meet guest expectations in the future.We are waiting for your next arrival to our Resort, once again thank you for choosing Harris Resort Batam WaterfrontHARRISly yoursRyan DamanikGeneral Manager

Dear Mr. CALVIN,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We are very motivated by your review.We have forwarded your constructive reviews to the relevant departments for further action as we always strive to meet the expectations in the future. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Sir/Madam. Rayan,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We are very motivated by your positive review that are able to provide a memorable stay experience for you. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Sir/Madam. Tan,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We are very motivated by your positive review that are able to provide a memorable stay experience for you. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Sir/Madam Renuka,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We are very motivated by your positive review that are able to provide a memorable stay experience for you. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Mr. Muhammad,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We are very motivated by your positive review that are able to provide a memorable stay experience for you. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Mr. Sarjune,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We apologize for the unpleasant stay with us.We have forwarded your constructive reviews to Management for further action as we always strive to meet the expectations in the future . Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Mr. Wendy,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We would like to thank you for the stars given to our resort. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Mr/Ms. Lee,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We are very motivated by your review.We have forwarded your constructive reviews to Management for further action as we always strive to meet the expectations in the future . Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Mr. Jay,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We apologize for the unpleasant stay with us.We have forwarded your constructive reviews to Management for further action as we always strive to meet the expectations in the future . Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Mr. Desmond,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about Harris Resort Waterfront Batam.We have forwarded your constructive reviews to Management for further action as we always strive to meet the expectations in the future . Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Mr. Traveler,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We would like to thank you for the stars given to our resort. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Mr. Haisheng,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We would like to thank you for the stars given to our resort. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Mr. Ken,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We are very motivated by your positive review that are able to provide a memorable stay experience for you. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Ms. Rusminah,Cheers from HARRIS Resort Batam Waterfront!Thank you for your time to provide a review about us. We are very motivated by your positive review that are able to provide a memorable stay experience for youWe have forwarded your constructive reviews to Management team to review about the shuttle to meet the expectations in the future. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future.We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam.HARRISly yoursRyan DamanikGeneral Manager

Dear Mr/Ms. XIAOLI, Cheers from HARRIS Resort Batam Waterfront! Thank you for your time to provide a review about us. We are very motivated by your positive review that are able to provide a memorable stay experience for you. We have forwarded your constructive reviews to our Management team to improve the quality of facilities to meet the expectations in the future. Guest comfort and safety is our top priority. We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future. We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam. HARRISly yours Ryan Damanik General Manager

Dear Mr. Steven, Cheers from HARRIS Resort Batam Waterfront! Thank you for your time to provide a review about us. We would like to thank you for the stars given to our resort. Guest comfort and safety is our top priority. We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future. We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam. HARRISly yours Ryan Damanik General Manager

Dear Mr. Khai Siang, Cheers from HARRIS Resort Batam Waterfront! Thank you for your time to provide a review about us. We would like thank you for your positive review regarding our swimming pool. We have forwarded your constructive reviews to our Management to improve the quality of maintenance our building to meet the expectations in the future. Guest comfort and safety is our top priority. We will continue to improvise to develop the quality of services, products and facilities at our hotel to meet guest expectations in the future. We are waiting for your next arrival to our hotel, so that we can provide a comfortable stay experience according to your expectations the next time you visit Batam. HARRISly yours Ryan Damanik General Manager

Dear Valued Guest edwin,, We would like to thank you for your valuable comment related to your last stay with us. We are very glad that you enjoyed our food outlets and the friendliness of our staff. We take note regarding your opinion with the conditions of our property and the facilities such as water and land sport. In fact some water sport such as Jet ski you are not necessary in contact with the water and about ATV, we are also organizing tours outside of the property for more fun that at the beach. We looking forward to welcoming you at our Resort for your next trip. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler We would like to thank you for your valuable feedback related to your last stay with us. We take a good note about your concern of ratio price and room quality. For your information, we are going to fully renovate our oldest wing and we hope that the ratio you mentioned will be fair for you after renovation done. We are looking forward to welcoming you at our resort and we wish you have a great day a head. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler , We would like to thank you very much for your very valuable feedback related to your last stay with us. It is a great pleasure to hear your appreciation of our resort and you can make sure that we will share with the rest of our team. Last but not least you can also trust us to keep maintaining the facilities and service as good as you experienced it this time. Waiting to welcoming you back soon at our resort. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler, We would like to thank you for your very valuable feedback related to your last stay with us. We thank you for your time to rate us to put four stars and we will keep maintain our product and service to get good impression from our customer. And we thank you to read your constructive feedback related the transport arrangement of Sekupang Ferry Terminal and we will bring this feedback to our management to discuss it consider to improve our service. We are looking forward to welcoming you at our Resort soonest and we wish you a wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler, We would like to thank you for your valuable feedback related to your last stay with us. We are terribly sorry to hear that you felt sick after your stay with us. We don't know what time you heard construction noise in our building but definitely we will never allow this during night time. In case of noise, during day time, you are more than welcome to inform our receptionist about the disturbance and we will order immediately our worker to stop their progress. We hope that the immune system has been quickly recovered after this unfortunate event. We are looking forward to welcoming you in our resort and we wish you have a wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler, We would like to thank you for your valuable feedback related to your last stay with us. We take a good note about your concern regarding our food pricing, we will consider for review down our price. On the other hand, thank you for sharing that the resort is a great place for gathering groups of friend and family. We are looking forward to welcoming you in our resort and we wish you have a wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear valued Guest Traveler, We would like to thank you for your very valuable feedback related to your last stay with us. We have received your rating as 3 stars, should you have more details to give about your last stay, kindly send us a private message. We are looking forward to welcoming you for your next trip and we wish you have a beautiful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler ,, We would like to thank you very much for your very valuable feedback related to your last stay with us. It is a great pleasure to hear your appreciation of our resort and you can make sure that we will share with the rest of our team. Last but not least you can also trust us to keep maintaining the facilities and service as good as you experienced it this time. Waiting to welcoming you back soon at our resort. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Izz,, We would like to thank you for your very valuable feedback related to your last stay with us. We take with high attention your comments regarding the condition of our Cabana room and we deeply apologize for the inconvenience caused during your stay in this specific room category. Meanwhile we are glad to hear that once you have been relocated to the main building, things were getting better thanks to the great help of Sri. Once again, our apologizes for the disappointment with cabana room and we can guarantee you that for your next visit, we won't allocate you in Cabana but in our best room in Trendy building. We are looking forward to welcoming you in our resort and we wish you have a wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear valued Guest Noorzailan, We would like to thank you for your very valuable feedback related to your last stay with us. We have received your rating as 3 stars, should you have more details to give about your last stay, kindly send us a private message. We are looking forward to welcoming you for your next trip and we wish you have a wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Harish Kumar, We would like to thank you very much for your valuable rating related to your last stay with us. We are glad to hear that mostly your ranked high our room and service. We hope to see you visiting again soon HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler, We would like to thank you very much for your valuable comment related to your last stay with us. We were glad to hear that you found the hotel nice and your stay at the resort was enjoyable. On the other hand, we take a good about your concern related to the oldness of our facilities. A major renovation plan is on going at Waterfront to full refurbish our building and facilities. We are looking forward to meet you again in our resort and we wish you have a great day ahead. HARRISly Yours, HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Anonymous, We would like to thank you for your very valuable feedback related to your last stay with us. We thank you for your time to rate us to put four stars and we will keep maintain our product and service to get good impression from our valuable Guest. We are looking forward to welcoming you at our Resort soonest and we wish you a wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler,, We would like to thank you for your very valuable rating related to your last stay with us. We hope to welcome you soon at our lovely resort. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler,, We would like to thank you for your very valuable feedback related to your last stay with us. We were glad to hear that you found our staff very friendly and the service was good. We also take a good note about your concern with Free shuttle to Nagoya. At the moment, we have 1 time in week day and 2 times in week end. We could possibly increase the schedule but we could not guarantee anymore the gratuity. It's a true fact that our two different building have different room standard. We are currently working on a major renovation plan to uniform the 2 building. We are looking forward to welcoming you soon at our Resort and we wish you wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Tammy,,, We would like to thank you for your very valuable feedback related to your last stay with us. We were very glad to hear that your trip at Harris Waterfront was perfect and that you enjoyed the friendliness of our staff and our facilities. On the other hand, we take a good note about your concern with the limited food choice during your visit and especially the refill at breakfast. We hope to see you and your family very soon for some more fun ! HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest H. JIN,, We would like to thank you for your very valuable feedback related to your last stay with us. It was very nice to hear your thankful to Clara, our great F&B service who is always acting professional and with hospitality. On the other hand, we take a good note about other water inactive who was probably trainee. Thank you very much for your suggestion of lower price at sea sport as well as renovating our mini golf. We will definitely look for it and it will be done for your next visit. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Rainie,, We would like to thank you for your valuable feedback related to your last stay with us. Glad to hear that you had enjoyed the deep of our swimming pool but on the other hand, we take a good note about your recommendation related to the activities close such as bowling and the pricing of our sea and land sport such as ATV. We can definitely reconsider the price strategy and variety for this tear 2017. Related to the location of our resort, yes it's true that we are far from the city center but it's also the benefit of a resort to be out of the crowd of the city to refill our energy. We looking forward to welcoming you at our resort and we wish you in a wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Matthew,, We would like to thank you for your valuable feedback related to your last stay with us. We apologize for the chaotic check-in which was very challenging due to the back to back situation this Friday and Saturday. We admit a major fault from our side, should you wait so long for your room that you could have been upgraded in one of our executive suite for free. Our management will contact you in a private message to get more details on your disappointment and find a solution together. We looking forward to welcoming you at our resort and we wish you in a wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler, We would like to thank you for your valuable comment related to your last stay with us. We pleasant to hear your good comments related to our hotel is nice place for family to relaxing the time and the beach is peaceful at night. We looking forward to welcoming youand your family at our Resort soonest and wish you a beautiful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Mohd azhan ayub, We would like to thank you for your very valuable feedback related to your last stay with us. We thank you for your time to rate us to put four stars. And we glad to know that overall your stay was good. Related for the activity in the night, currently we have H SPA that will operate until 10pm if you like get some treatments, we also have bar with the pool game and darts sport, and swimming pool that would be closed by 9 pm. We are looking forward to welcoming you at our Resort and we wish you a wonderful day ahead. For easy booking : goo.gl/5yBQtm HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Wang Chee, We would like to thank you for your very valuable feedback related to your last stay with us. We thank you for your time to rate us to put four stars and we believe that your stay was meet your expectation. And we will keep maintain to give best product and service for our valuable Guest. We hope you will back soon to our Resort soonest for your next trip as we glad to inform you that we are starting to major renovate our Funky to bring new standard with higher level. We are looking forward to welcoming you at our Resort and we wish you a wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Stephanie ,, We would like to thank you for your very valuable feedback during your last stay with us. We were glad to hear that you found our place awesome to relax and that our staff were very friendly and polite. We thank you also for your recommendation to guest related to the presence of ants if food are kept outside. We will share your comments about Herman, our taxi driver to the taxi team. We are looking forward to welcoming you in our resort and we wish you have a wonderful day ahead HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Anonymousr, We would like to thank you for very valuable feedback related to your last stay with us. It is a pleasure to hear a very positive feedback about our service that has been offered indeed we encourage all the team member to deliver sufficient service to all of our guest. I shall certainly pass your feedback to our team members. Please accept my sincere apologize for WIFI signal. I am investigating the issue you raised and will take every action necessary to improve our WIFI Signal, about the lift issue we are doing monthly service to make sure all facilities are working properly. We truly appreciate the time you have taken to share you review about our hotel. We looking forward to welcoming you at our Resort and wish you a great day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler, We would like to thank you for your valuable comment related to your last stay with us. We glad to hear your good comments that our hotel is nice for who want to relax and just unwind youself from the busy world, value of money with a very friendly staffs, and the bed was comfortable. We are happy also to hear your feedback that our inhouse menu was nice and worth it. Meanwhile we take good note about your concern with our activities and we will bring this issue to our management to add or invest more avtivities. We looking forward to welcoming you at our Resort and we wish you a great day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team

Dear Valued Guest Traveler ,, We would like to thank you for your comment and your mention about the lack of cleanliness in your room. We will investigate based on your room number to understand better about this issue. It would be a grateful help if you could give us more details by private email about the exact reason of your negative feeling. We looking forward to welcoming you at our Resort and we wish you a wonderful day ahead. HARRISly yours HARRIS Resort Waterfront Batam Management & team