Outdoor pool, pool loungers

Reviews of B-Hotel

3 out of 5
B-Hotel
Gran Via 389, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1004 reviews" "
Rating 8 - Good. 268 out of 1004 reviews" "
Rating 6 - Okay. 40 out of 1004 reviews" "
Rating 4 - Poor. 12 out of 1004 reviews" "
Rating 2 - Terrible. 6 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MIRIAM, SAN YSIDRO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien , cerca de todo y los cuartos limpios, perfecto para llegar a dormir y descansar si estás todo el día paseando . Cerca de muchos bares y lugares para cenar
Stayed 2 nights in Mar 2024
Response from B-hotel staff on 27 Mar 2024
Nos alegra saber que disfrutaste de tu estancia y que encontraste la ubicación conveniente. ¡Esperamos volver a recibirte en el futuro! Si hay algo en lo que podamos mejorar, no dudes en hacérnoslo saber. ¡Gracias por tu comentario!

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very good location, close to Placa D’Espanya. Lots of shops and restaurants nearby and walkable to Montjuic. Although it’s on a busy road, it’s not overly noisy in the rooms. The pool would be great in warmer weather too
Stayed 2 nights in Feb 2024
Response from The B-hotel team on 23 Feb 2024
Thank you for sharing your experience! We're glad to hear that you enjoyed the hotel's location and amenities, as well as the nearby attractions. It's great to know that the room noise level was manageable despite the busy road. We hope you get a chance to enjoy the pool in warmer weather. If you have any other questions or need further assistance, feel free to let us know!

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for food and transportation.
Stayed 3 nights in Jan 2024
Response from The B-hotel team on 23 Feb 2024
Thank you for sharing your experience. It's great to hear that you found the location excellent for food and transportation. If you have any other questions or need further assistance, feel free to let me know!

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, but the staff is what made it the best. They got us in our room early when we asked and helped up with everything we needed. They were friendly and kind and outstandingly helpful. This was a great place to stay and the people made it top notch.
Stayed 6 nights in Dec 2023
Response from The B-hotel team on 23 Feb 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed the location and that the staff provided excellent service, making your stay memorable. We hope to welcome you back in the future!

6/10 Okay

Sung Woo, Raleigh

Liked: Amenities
Disliked: Staff & service
This was my third time stay at B hotel in Barcelona for my family vacation. My first two visits were excellent and that was why we decided to go back to B hotel this year. However, this time, the experience was not what I would like. At the time of checking in, I felt that I was not welcomed. I do not know why but I could feel that. No mention of Expedia VIP access at all (which is OK). The Room assigned to us (we checked in at 2:30pm) was 'not good'. doors are missed in the toilet. Side tables were not in a good shape. View from the window was the wall of the building. I explained these immediately after checking in and I was told that another room can be given on the following morning. I checked the room availability, there were rooms available to sell. I had to think why we were given such a room (in relation to my feeling at the time of checking in). Following morning (10am), we left our back to get a different room for the afternoon (2pm). Jordi at the front desk was helpful on the second day. No room upgrade but a different room with a view of outside. Jordi later offered us a free breakfast which was a good gesture of welcoming and complications at the time of checking-in. B-hotel is not the same B-hotel I remember from previous visits. There are many hotels in BCN and comparing with others (we stayed at a different hotel this time as well), I wish to suggest the B-hotel manager to check how front desk handles guests from foreign countries
Stayed 3 nights in Dec 2023
Response from b-hotel staff on 2 Jan 2024
We appreciate you taking the time to share your detailed feedback about your recent stay at B Hotel in Barcelona. It's disappointing to learn that your experience this time did not meet the standards set by your previous visits.We apologize for any inconveniences you faced during the check-in process and the initial room assignment. Your observations regarding the condition of the room and the view have been duly noted, and we regret that these aspects fell short of your expectations.We're glad to hear that Jordi was able to assist you the following day, and we appreciate your understanding. Your suggestions about improving the front desk service for guests from foreign countries will be shared with the management team for further evaluation.We value your loyalty as a returning guest, and we hope to have the opportunity to better serve you in the future. If there's anything specific you would like to discuss or share further, please feel free to let us know. Thank you for choosing B Hotel, and we hope to welcome you back under more favorable circumstances.Kind Regards ,

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from b-hotel staff on 2 Jan 2024
Agradecemos tu calificación perfecta. Nos complace saber que tu estancia fue satisfactoria. Si hay algo específico que te gustaría destacar o si tienes alguna sugerencia, no dudes en compartirlo. Esperamos recibirte nuevamente en el futuro. ¡Que tengas un día fantástico!

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean room for good value
The room was so clean and nice. There was a tub in my room that I can use after a long day walking in the city. The front desk staff were really nice and helpful. I like the hotel’s location very much, it is very convenient and easy to commute to the airport. I will definitely come back to stay again.
Stayed 3 nights in Dec 2023
Response from B-hotel staff on 17 Dec 2023
We're thrilled to hear that you had a positive experience during your stay! It's wonderful that you found the room clean and enjoyed the convenience of having a tub after a day of exploring the city. We appreciate your kind words about our front desk staff and the hotel's location.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you'd like to see or experience during your next visit, please let us know.Best Regards,

8/10 Good

Louis

Stayed 4 nights in Dec 2023
Response from The B-hotel team on 17 Dec 2023
Thank you for providing a rating of 8 out of 10. We appreciate your feedback. If there are specific areas where you feel we can improve or if you have any suggestions for enhancing your experience in the future, please feel free to share. Your input is valuable to us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Best Regards,

6/10 Okay

zahid

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was smooth. Hotel entrance was hard / complicated to access. No drive up ; had to park in “no parking”zone for the time of check in. A lot of “ one- way “ roads. Parking outside of hotel near impossible to find. Hotel provides garage($30 / per night) . Access to garage is very narrow. No large vehicles will be able to enter. Otherwise hotel cleanliness was very good. Staff does not speak English
Stayed 1 night in Nov 2023
Response from B-hotel staff on 17 Dec 2023
Thank you for providing feedback on your experience. We appreciate your comments about the check-in process, entrance accessibility, and parking challenges. We apologize for any inconvenience you encountered.Your feedback regarding the cleanliness is noted, and we're glad to hear that aspect met your expectations. Regarding the language barrier, we apologize for any communication difficulties you may have experienced. We strive to ensure that our staff is proficient in multiple languages, including English, and we will address this matter internally to improve in this area.If you have any further comments or if there's anything specific you would like us to address, please feel free to share. We value your input, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best Regards,

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from B-hotel team on 17 Dec 2023
Thank you for the perfect rating! We're thrilled to hear that you had a great experience. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back for another outstanding stay in the future.Best Regards,

6/10 Okay

John, Carmel

Liked: Cleanliness, staff & service
The hotel was clean, although walkable to the historic district, it is a bit further from all the popular sites. The bed was okay but the pillows were terrible, they were flat and I couldn't get a decent sleep in, also it was very noisy at night. My room was facing Gran Via and you could hear the car noise. Overall I had a bad sleep experience, however, the room and bathroom were fine.
Stayed 3 nights in Nov 2023
Response from B-hotel staff on 17 Dec 2023
Thank you for taking the time to share your feedback about your stay. We apologize for the inconvenience you experienced with the pillows and the noise at night. Your comfort is important to us, and we regret that these aspects impacted your sleep quality.We appreciate your positive comments about the cleanliness of the hotel, the room, and the bathroom. Guest feedback helps us identify areas for improvement, and we will certainly take your comments into consideration for future enhancements.If you have any further details or suggestions you would like to share, please feel free to do so. We value your input and hope to have the opportunity to provide you with a better experience in the future.Best Regards,

10/10 Excellent

Nicole, Los Angeles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower can be tricky but overall it is a great hotel!
Stayed 10 nights in Oct 2023
Response from the b-hotel team on 26 Nov 2023
Thank you for your excellent rating and valuable feedback! We're delighted to hear that you consider our hotel great overall.We appreciate you bringing attention to the shower concern. Your feedback is important to us, and we will certainly look into addressing any issues to ensure a more seamless experience for our guests.If you have any further details about the shower or if there's anything else you'd like to share, please feel free to let us know. We value your input and hope to have the pleasure of hosting you again in the future.Thank you for choosing our hotel, and we look forward to another opportunity to provide you with an outstanding stay.Best Regards,

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Nov 2023
Response from The B-hotel team on 26 Nov 2023
Thank you for your excellent rating and valuable feedback! We're delighted to hear that you consider our hotel great overall.We appreciate you bringing attention to the shower concern. Your feedback is important to us, and we will certainly look into addressing any issues to ensure a more seamless experience for our guests.If you have any further details about the shower or if there's anything else you'd like to share, please feel free to let us know. We value your input and hope to have the pleasure of hosting you again in the future.Thank you for choosing our hotel, and we look forward to another opportunity to provide you with an outstanding stay.Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a great price. Well located thanks to well-oiled metro service
Stayed 2 nights in Nov 2023
Response from the b-hotel team on 26 Nov 2023
Thank you for your positive feedback! We're thrilled to hear that you had a great stay with us and that you found our location well-located, thanks to the efficient metro service.If there's anything specific that stood out to you or any suggestions you may have for us to make your future stays even more enjoyable, please feel free to let us know. We value your input and look forward to welcoming you back for another great experience.Thank you for choosing us, and we hope to host you again soon!Best Regards,

6/10 Okay

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ultra modern.
Excellent location. Room ultra modern but Dark and no view. Too many switches for lights but overall very nice.
Stayed 1 night in Nov 2023
Response from The B-hotel team on 13 Nov 2023
We are glad to hear that you enjoyed the excellent location of the hotel. It's also great that you found the room to be ultra-modern,and regarding the dark and no view , just to inform you that we have rooms available with exterior view which you can check the availability upon check in . The design and lighting in hotel rooms can vary, and it's essential for guests to feel comfortable.Your feedback about the number of switches for lights is valuable. Hotel management often appreciates such insights as they consider ways to improve the guest experience. If you have any specific suggestions or if there's anything else you'd like to share about your stay, feel free to let me know!Whether you have questions or need assistance with anything else, we are here to help .

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The B-hotel team on 18 Nov 2023
Agradecemos que hayas compartido tus comentarios sobre tu estancia en nuestro hotel. Nos complace saber que valoraste la ubicación y el servicio que ofrecemos.Si hay aspectos específicos en los que crees que podríamos mejorar para alcanzar una calificación más alta, nos encantaría conocerlos. Tu retroalimentación es invaluable para nosotros.Esperamos verte de nuevo en el futuro y brindarte una experiencia aún mejor. Si tienes más comentarios o preguntas, no dudes en contactarnos.¡Saludos!

10/10 Excellent

Chris

Great room design
Stayed 3 nights in Oct 2023
Response from The B-hotel team on 28 Oct 2023
We're thrilled to hear that you enjoyed the room design at our hotel! Our team works hard to create comfortable and visually appealing spaces for our guests. If you have any specific feedback or suggestions regarding the room design, we'd love to hear them.Thank you for choosing to stay with us, and we hope to welcome you back in the future.Best regards,

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Oct 2023
Response from The B-hotel staff on 28 Oct 2023
We're thrilled that you had a fantastic experience! Your satisfaction is our priority, and we're glad to have met your expectations. If you have any more feedback or if there's anything specific that you loved about your stay, please feel free to share it.Thank you for choosing us, and we look forward to welcoming you back in the future.Best regards,

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The B-hotel team on 28 Oct 2023
¡Calificación perfecta! Nos alegra mucho saber que tu estadía en nuestro hotel fue sobresaliente. Si tienes más comentarios o deseas compartir más detalles de tu experiencia, por favor, no dudes en hacerlo. Estamos aquí para garantizar que cada estancia sea lo mejor posible.Esperamos recibirte nuevamente en el futuro. ¡Gracias por elegir nuestro hotel!Saludos cordiales,

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly highly recommend this hotel! The location is so great and easy to get the bus that takes you to and from the airport as well as the hop on and hop off bus is located across the street. All the restaurants near by were so amazing and some of the best meals we have ever had! And don’t get me started on the roof top pool because that’s a plus for the view and the relaxation vibes. A lot of the main attractions are not so walkable, but the museum near by has the most amazing view of the whole city.
Stayed 4 nights in Oct 2023
Response from The B-hotel team on 28 Oct 2023
Thank you for your wonderful recommendation! We're thrilled to hear that you had a fantastic experience at our hotel and enjoyed the location as well as the rooftop pool. It's great to know you found the nearby restaurants to your liking. While some of the main attractions might be a bit of a walk, it's good to explore the city at your own pace.If you ever decide to visit Barcelona again, we would be more than happy to welcome you back. Don't hesitate to reach out if you need any further assistance or have more to share about your experience. Safe travels!Best regards,

10/10 Excellent

Levente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked the convenience for transportation, good breakfast, friendly staff bathtub needs some refurbishing, there were some scratches
Stayed 1 night in Oct 2023
Response from the b-hotel team on 28 Oct 2023
Thank you for your feedback on your recent stay. We're pleased to know you found our hotel convenient for transportation, enjoyed the breakfast, and experienced friendly staff. Your comments about the bathtub will be duly noted as we constantly strive to improve our facilities. If you choose to stay with us again in the future, we'll make sure your experience is even better. Feel free to contact us if you have any further questions or requests.Best regards,

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a Great Visit
Staff was very friendly and helpful. I will tell my friend and family to stay at the B-Hotel.
Stayed 3 nights in Oct 2023
Response from The B-hotel team on 28 Oct 2023
We're thrilled to hear you had a positive experience during your stay at the B-Hotel! Our staff takes pride in providing friendly and helpful service, and it's great to know you'd recommend us to your friends and family. If you have any specific feedback or suggestions for us, please feel free to share. We look forward to welcoming you, your friends, and your family again in the future. Safe travels!

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again!
We had a wonderful stay here! The room was clean and exactly as expected. They have an excellent rooftop pool.
Stayed 2 nights in Sep 2023
Response from The B-hotel team on 28 Sep 2023
We're thrilled to hear that you had a wonderful stay with us! It's great to know that your room met your expectations and that you enjoyed our excellent rooftop pool. Your satisfaction is important to us, and we appreciate your positive feedback.We look forward to welcoming you back in the future for another enjoyable stay. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The B-hotel team on 28 Sep 2023
¡Una calificación perfecta de 10 sobre 10! Nos alegra mucho que hayas tenido una experiencia tan positiva durante tu estancia. Si en el futuro tienes alguna pregunta o necesitas asistencia con cualquier cosa, no dudes en contactarnos. ¡Esperamos verte de nuevo pronto y que tu próxima visita sea igual de agradable! Gracias por elegirnos y por tu calificación tan alta.

10/10 Excellent

Sally D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The B-hotel team on 24 Sep 2023
¡Gracias por tu calificación perfecta! Estamos encantados de que hayas disfrutado de tu estancia con nosotros. Siempre nos esforzamos por brindar el mejor servicio posible. Esperamos verte de nuevo en el futuro. ¡Ten un maravilloso día!

6/10 Okay

loreen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Great location but very dark and dingy rooms. As soon as we opened our room door there was a real stench. On the day we were leaving we were told about their rooftop pool and bar. Beautiful!!!! I wish we were told sooner.
Stayed 1 night in Sep 2023
Response from The B-hotel team on 24 Sep 2023
Thank you for your feedback regarding your recent stay. We appreciate your comments as they help us make improvements for the future.We apologize for any issues you encountered with the room and the odor. This is not the experience we want our guests to have, and we take your feedback seriously. We will review this with our housekeeping and maintenance teams to ensure such issues are addressed promptly.We're pleased to hear that you enjoyed our rooftop pool and bar. We apologize if you were not informed about it earlier in your stay. We will work on improving our communication with guests regarding our amenities.We hope you will consider giving us another chance in the future to provide you with a more positive experience. If you have any further comments or suggestions, please feel free to share them. Thank you for staying with us.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel.
We cannot say enough good things about this hotel. Probably my favorite hotel ever! Large room.....larger king bed than normal. Whenbthey clean the room daily, the even change the sheets and wet mop the floor. And a huge bonus was the rooftop pool and bar ! Views were spectacular. We happened to be there for the Catalon fiesta holiday. Most of the events were about two blocks from the hotel so we could see it all from the rooftop bar and pool area. There is a wonderful Starbucks downstairs with Barcelona style coffee and hot and cold pastries! Very near the Metro.
Stayed 3 nights in Sep 2023
Response from The B-hotel team on 28 Oct 2023
It's wonderful to hear that you had such a fantastic experience at our hotel! Your kind words and feedback are greatly appreciated. We're thrilled that you enjoyed the spacious room, the rooftop pool and bar, and the spectacular views, especially during the Catalan fiesta holiday.It was a pleasure to have you as our guest, and we look forward to welcoming you back for another memorable stay. If you have any more special occasions or trips planned, please don't hesitate to reach out. Thank you for choosing our hotel and for taking the time to share your positive experience. Have a fantastic day!

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mariana at the front seat was AMAZING!! very knowledgeable and helpful. Went above and beyond every time we had any questions.
Stayed 1 night in Sep 2023
Response from The B-hotel team on 15 Sep 2023
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that MARIANNE at the front desk provided you with exceptional service and was able to assist you with all your questions and needs. We are lucky to have her on our team.We hope you had a fantastic stay, and we look forward to welcoming you back to [Hotel Name] in the future. If you have any more feedback or requests, please don't hesitate to reach out.Warm regards,

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Nice, quaint hotel. Great rooftop pool/bar!
Stayed 1 night in Sep 2023
Response from the b-hotel staff on 12 Sep 2023
We appreciate your feedback! We're thrilled to hear you enjoyed our hotel, especially the rooftop pool and bar. If you have any suggestions or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Absolutely the best hotel! Friendly staff, excellent location, beautiful rooftop bar and infinitely pool overlooking Barcelona. Wonderful breakfast with a large assortment of delicious food. Large, clean and modern rooms. We stayed one night before and one night after a cruise. When returning to Barcelona will definitely stay here again!
Stayed 1 night in Sep 2023
Response from B-hotel Staff on 4 Sep 2023
Thank you so much for your fantastic review! We are thrilled to hear that you had such a wonderful experience during your stay at our hotel. We greatly appreciate your kind words about our friendly staff, excellent location, beautiful rooftop bar, and infinity pool with its stunning views of Barcelona.It's delightful to know that you enjoyed our breakfast offerings, and we're pleased to hear that you found our rooms to be spacious, clean, and modern. We are also delighted that you chose to stay with us both before and after your cruise, and we look forward to welcoming you back on your next visit to Barcelona.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We value your feedback and are committed to providing you with exceptional service.Once again, thank you for choosing to stay with us, and we can't wait to have you as our guest again in the future.Best Regards,

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Service was friendly and efficient. Will stay here again.
Stayed 6 nights in Aug 2023
Response from The bhotel team on 4 Sep 2023
hank you very much for taking the time to leave us such a positive review. We are thrilled to hear that you enjoyed our great location and that you found our service to be friendly and efficient. Your feedback is greatly appreciated.We are delighted to hear that you plan to stay with us again in the future. We can't wait to welcome you back to our hotel and provide you with another great experience.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out to us. We are committed to ensuring your satisfaction and comfort during your stays with us.Once again, thank you for choosing our hotel, and we look forward to seeing you again soon.

10/10 Excellent

Mehrdad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property! It is close to a metro station and located next to a shopping centre.
Stayed 4 nights in Aug 2023
Response from B-hotel Staff on 4 Sep 2023
Thank you very much for recommending our property! We truly appreciate your kind words and the time you took to share your positive experience with us.We are delighted to hear that you found our location convenient, with the proximity to a metro station and being situated next to a shopping center. We aim to provide our guests with a comfortable and convenient stay, and it's great to know that we met your expectations in this regard.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future. If you ever have any questions or need assistance with future bookings, please feel free to reach out to us.Once again, thank you for your support and for choosing our property. We look forward to serving you again soon.Best Regards,

8/10 Good

Kelly, New Britain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great location and the staff was so nice but the bed was very very hard. Other then that the rest of the stay was great. It down poured pretty badly and the staff leant us umbrellas.
Stayed 1 night in Aug 2023
Response from B-hotel Staff on 31 Aug 2023
Thank you for sharing your feedback about your stay at the hotel. we are glad to hear that the location, staff, and service were positive aspects of your experience. However, we are sorry to hear that the bed wasn't as comfortable as you had hoped. It's great that the staff was quick to provide umbrellas during the rain. If you have any more thoughts or questions, feel free to share. Safe travels!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The B-hotel team on 17 Sep 2023
¡Gracias por calificar su experiencia en [Nombre del hotel] con un puntaje perfecto de 5/5! Estamos encantados de que haya disfrutado de su estancia y que todo haya estado a la altura de sus expectativas.Su satisfacción es nuestra máxima prioridad, y sus amables palabras nos inspiran a seguir ofreciendo un servicio excepcional a todos nuestros huéspedes.Esperamos darle la bienvenida de nuevo en el futuro y brindarle otra estancia inolvidable.Atentamente,

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Fabulous Hotel
Absolutely one of the best hotels I’ve ever stayed at!
Stayed 1 night in Aug 2023
Response from Bhotel staff on 31 Aug 2023
Thank you for your kind words and positive feedback! We are thrilled to hear that you had such a fabulous experience during your stay at our hotel. We strive to provide our guests with exceptional service and a comfortable environment, and we're delighted to know that we met your expectations. If you have any specific highlights or aspects you particularly enjoyed, please feel free to share. We hope to have the pleasure of hosting you again in the future for another wonderful stay!

10/10 Excellent

Baltu

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is nice and clean. Room size is ok, we are three people family and we fit fine. AC in the room worked very well. Rooftop pool is very nice but small. Overall very good experience.
Stayed 3 nights in Aug 2023
Response from b-hotel staff on 31 Aug 2023
I'm glad to hear that you had a positive experience during your stay! It sounds like the hotel's cleanliness, room size, and amenities, like the rooftop pool, met your expectations. If you have any more feedback or if there's anything else you'd like to share about your stay, feel free to let me know. If you have any further questions or need assistance, I'm here to help!

8/10 Good

Darko

Stayed 2 nights in Aug 2023
Response from B-hotel staff on 31 Aug 2023
Gracias por compartir tu calificación. Si tienes más comentarios o preguntas en el futuro, no dudes en hacérmelos saber. ¡Espero que hayas tenido una buena experiencia en general durante tu estancia!

8/10 Good

Racquel

Liked: Property conditions & facilities
Happy customers
Wow, had a complimentary cava bottle upon our arrival for our anniversary and hubby’s birthday ! Very nice room, comfortable bed, very sleek-looking, very nice hotel!!
Stayed 2 nights in Aug 2023
Response from The bhotel team on 6 Aug 2023
Thank you for choosing to celebrate your special occasions with us at Hotel B! We are delighted to hear that you had a wonderful stay and that you enjoyed the complimentary cava bottle to mark your anniversary and hubby's birthday. It's always a pleasure to be a part of our guests' celebrations and make their experiences memorable.We are glad you found your room comfortable and sleek-looking, and we appreciate your kind words about our hotel. Our team works hard to provide exceptional service and create a welcoming atmosphere for our guests, and it's rewarding to know that our efforts made a positive impact on your stay.Once again, thank you for taking the time to share your feedback. We hope to have the pleasure of welcoming you back to Hotel B in the future for more special moments and enjoyable experiences.Best regards,

10/10 Excellent

Toraj, Suwanee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was with my family for 10 days in B hotel,amazing service and staff,super clean and safe,front desk is very helpful.nice parking garage.breakfast was nice.definitely we will go back…
Stayed 10 nights in Jul 2023
Response from B-hotel staff on 31 Jul 2023
Thank you for sharing your wonderful experience at B Hotel! We are delighted to hear that you and your family had a fantastic 10-day stay with us. Our team takes pride in providing excellent service, ensuring a clean and safe environment, and being helpful to our guests.We are glad you enjoyed the convenience of our parking garage and liked the breakfast offerings. Your kind words are truly appreciated.We can't wait to welcome you and your family back on your next visit to Barcelona. Should you have any special requests or requirements for your future stay, please don't hesitate to let us know. We are here to make your next experience even more enjoyable.Thank you for choosing B Hotel, and we look forward to hosting you again soon!Best regards,

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Barcelona
The rooftop with pool is gorgeous. The room was attractive, spacious, and clean. Location is also excellent, next to a mall with a supermarket on the lower level. It has a great view of Plaza España and is also located next to a great shopping avenue, Creu Coberta. It's only afew short stops or a half hour walk to the center, Plaza Cataluña.
Stayed 4 nights in Jul 2023
Response from bhotel staff on 28 Jul 2023
Thank you for choosing Hotel B as your favorite hotel in Barcelona! We are thrilled to hear that you had such a wonderful experience with us.Our rooftop pool is indeed a highlight of the hotel, offering a stunning view of Plaza España and a relaxing place to unwind after a day of exploring the city. We are glad that you enjoyed the attractive, spacious, and clean room, providing you with a comfortable and pleasant stay.Our location is one of our greatest assets, with easy access to public transportation, shopping areas, and notable sites like Plaza Cataluña. We are delighted that our proximity to the mall and supermarket added convenience to your stay.Your kind words and positive feedback mean a lot to us, and we are honored to be your preferred choice for accommodations in Barcelona. Our team at Hotel B takes great pride in delivering exceptional service and ensuring our guests have a memorable stay.Thank you again for your valuable feedback and for sharing your experience with others. We look forward to welcoming you back on your next visit to Barcelona!Warm regards,

4/10 Poor

NEIL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing
The hotel was tired with lots of broken or faulty features. Our door didn’t lock, maintenance tried to fix it, told us it was fine from locking from inside despite it clearly not working from outside if you left the room. The solution was finally to give us a physical key vs key cards. The process was disappointingly drawn out. Inside the plug in bath/shower was broken, the design was very impractical to step in and out of. Sliding doors were broken. Lights in bathroom were controlled by tiny buttons by the bed and tiling was all black inside so navigating the bathroom at night was a mission.
Stayed 1 night in Jul 2023
Response from B-hotel Staff on 24 Jul 2023
We apologize for the inconveniences you experienced during your stay at our hotel. It is disheartening to hear about the issues you encountered with the room, including the door, bath/shower, sliding doors, and lighting controls. We strive to provide a comfortable and pleasant experience for all our guests, and we regret that we fell short of your expectations.Please be assured that your feedback has been shared with our management and maintenance teams to address the concerns you raised and to ensure that these issues are resolved promptly. We take all guest feedback seriously and use it as an opportunity to improve our services and facilities.We appreciate your understanding and hope that you will consider giving us another chance in the future. We would be delighted to have the opportunity to welcome you back and provide you with a more enjoyable stay.Thank you for bringing these matters to our attention, and we hope to have the pleasure of hosting you again soon.Best regards,

10/10 Excellent

Jon

Stayed 2 nights in Jul 2023
Response from b-hotel staff on 23 Jul 2023
¡Muchas gracias por tu calificación perfecta! Estamos encantados de que hayas tenido una experiencia tan positiva en nuestro hotel. Nuestro objetivo es proporcionar a nuestros huéspedes el mejor servicio y comodidad posible, y es gratificante saber que cumplimos con tus expectativas.Agradecemos tu preferencia y esperamos verte nuevamente en tu próxima visita. Si tienes alguna otra pregunta o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Gracias nuevamente por tu calificación de 10 sobre 10!

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you go to Barcelona, stay at B Hotel
Amazing staff and venue, location is perfect for anywhere in Barcelona. A wonderful pool oasis is on the top floor.
Stayed 4 nights in Jul 2023
Response from B-hotel Staff on 13 Jul 2023
Mr Joel , was a pleasure to us , to have you as a guest , thank you very much best regards

8/10 Good

Rajveer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooftop pool
Nice rooms Little distance away away from the beach loads of restaurants really by
Stayed 3 nights in Jun 2023
Response from B TEAM on 6 Jul 2023
We're glad to hear that you enjoyed our nice rooms. While our hotel may be a little distance away from the beach, we are conveniently located near plenty of restaurants. Thank you for your feedback, and we hope to welcome you back in the future!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from B TEAM on 6 Jul 2023
Thank you so much for your excellent rating of 10 out of 10! We're thrilled to hear that you had a fantastic experience during your stay at our hotel in Barcelona. We strive to provide exceptional service and amenities to ensure our guests have a memorable and enjoyable time. If there is anything else we can do to further enhance your experience in the future, please let us know. We appreciate your recommendation and look forward to welcoming you back again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Barcelona
Hotel located on gran Via street, within walking distance from main city attractions but also well connected with public transport (Metro and bus lines). Pool on the 8th floor is amazing. Rooms are spacious and comfortable.
Stayed 2 nights in Jun 2023
Response from B TEAM on 6 Jul 2023
Thank you for your feedback! We're glad to hear that you enjoyed your stay at our hotel. We take pride in our convenient location and are delighted that it allowed you to easily explore the city's main attractions. It's great to know that you appreciated the amazing pool on the 8th floor and found our rooms spacious and comfortable. We hope to have the opportunity to welcome you back in the future!

8/10 Good

mark

Liked: Cleanliness, staff & service, room comfort
Over all it was a nice stay. A lot of tiles are loose and the road noise was pretty loud.
Stayed 5 nights in Jun 2023
Response from bhotel staff on 30 Jun 2023
Thank you for your feedback about your stay. We're glad to hear that overall, you had a nice experience at our hotel.We apologize for any inconvenience caused by loose tiles in the room. We'll make sure to address this issue promptly to ensure our guests' comfort and safety.Regarding the road noise, we understand that it can sometimes be disruptive. We continually strive to improve our guests' experiences and will take your feedback into consideration to explore ways to reduce noise levels in the rooms.We appreciate your valuable feedback, and if there's anything else you'd like to share or if there are any specific areas you think we can improve, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even more enjoyable stay. Safe travels!

10/10 Excellent

NEIL, Epsom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks B hotel had an excellent stay here recently! Great staff and facilities no complaints here! Thank you! A
Stayed 5 nights in Jun 2023
Response from bhotel staff on 30 Jun 2023
You're very welcome! We're thrilled to hear that you had an excellent stay at B Hotel recently. Thank you for your kind words about our staff and facilities.At B Hotel, we always strive to provide the best possible experience for our guests, and we're delighted that we could meet your expectations during your stay.If you have any more feedback or if there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Thank you for choosing B Hotel, and we look forward to welcoming you back in the future for another wonderful stay! Safe travels and take care!

8/10 Good

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in central Barcelona. The room was better than expected and had a great city view. The rooftop poop was absolutely amazing and provided a great backdrop to end the day and watch the sunset. There is also a Starbucks in the lobby. The staff was friendly upon check-in and check-out was straightforward and simple. Would highly recommend.
Stayed 1 night in Jun 2023
Response from b-hotel staff on 23 Jun 2023
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay at our centrally located hotel in Barcelona. It's great to know that your room exceeded your expectations and offered a fantastic city view. We're glad you had a memorable time relaxing at our amazing rooftop pool and taking in the beautiful sunset. We're also pleased to hear that the presence of a Starbucks in the lobby added convenience to your stay. Our friendly staff strives to provide excellent service, and we're happy to hear that they made your check-in and check-out process smooth and hassle-free. Thank you for recommending our hotel, and we look forward to welcoming you back in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from B-hotel Staff on 23 Jun 2023
Thank you for your feedback! We appreciate your overall positive experience and rating of 8 out of 10. We're glad to hear that you had a great stay at our hotel in Barcelona. If there is anything specific that we can improve upon to earn a higher rating in the future, please let us know. We value your feedback and hope to have the opportunity to serve you even better in your next visit. Thank you for choosing our hotel!