Good afternoon Salena,Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations, especially considering the value. We strive to provide a high-quality stay for all our guests. Please feel free to reach out to us directly.Kind regards,
Good morning!Thank you very much for leaving us a review! We are so thrilled that you had a great stay with us and we cannot wait to welcome you back again soon!Kind regards
Loved the outdoor hot tubs, definitely worth it to opt for a mountain view room if possible. Cozy large living room and kitchen space - would definitely stay again!
Annalise
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Emma - Guest Services Agent วันที่ 6 มี.ค. 2024
Thank you for your excellent review Annalise, we are so happy you enjoyed your stay and your great mountain view! We hope to welcome you back again in the future.
10/10 ดีเลิศ
greg
5 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
great welcoming environment
greg
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Alyssa- Guest Service Agent วันที่ 6 มี.ค. 2024
Thank you for your review, we are glad you enjoyed your stay!
The height overhead door for the underground parking garage should be listed. We showed up with a larger vehicle that had a roof rack, had to try and find a spot on the street. Which was next to impossible. Other than that the hotel, staff and amenities were great.
chris
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Guest Services วันที่ 29 ก.พ. 2024
Thank you for leaving us your feedback, we are glad to hear you enjoyed the stay with us. We have taken note on the pannel for height to get into our parking. Have a great day!
Good morning,Thank you very much for leaving us a review! We are so glad to hear that you had a great stay with us! Please come again soon!Kind regards,
10/10 ดีเลิศ
Jerrica
26 ก.พ. 2024
Really nice, clean and comfortable hotel. We thoroughly enjoyed our stay!
Good morning,Thank you very much for leaving us a review! We are so glad to hear that you had a great stay with us! Please come again soon!Kind regards,
10/10 ดีเลิศ
Ashley
25 ก.พ. 2024
Ashley
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Alyssa- Guest Service Agent วันที่ 20 มี.ค. 2024
Thank you for you review! We are glad you enjoyed your stay with us.
Good morning,Thank you very much for leaving us a review! We really appreciate your feedback and can't wait to welcome you back here again!Kind regards,
การตอบกลับจาก Emma - Guest Services Agent วันที่ 20 ก.พ. 2024
Thank you for your review Audrey! We are so happy you enjoyed your stay and hope to welcome you back again.
10/10 ดีเลิศ
Jefferey
เดินทางกับครอบครัว
18 ก.พ. 2024
Great place to visit. Only thing I can say is that there isn’t enough dishes, glasses, cutlery and accessories in the kitchen. The spa could have stronger gets to create bubbles. However we had a great stay.
Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!
Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!
Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!
Upon check in, we were offered an upgraded room for no extra charge. Staff were all very friendly and helpful. The suite we were upgraded to was very nice. Comfortable, clean, and well stocked. The housecoat and slippers were an added bonus for the outdoor hot tub and pool. Will definitely stay here again.
Monique
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Emma - Guest Services Agent วันที่ 11 ก.พ. 2024
Thank you for taking the time to leave us a review Monique. We are delighted that you had such a great stay & cant wait to welcome you back again!
Dear Wynona,Thank you for taking the time to leave us your review. We are glad to hear you enjoyed your stay with us. We hope to welcome you again, have a great day!
Good morning Paul,Thank you for taking the time to leave us a review! We are happy to hear you enjoyed your stay with us. We hope to welcome you back soon.Have a great day!
การตอบกลับจาก Emma - Guest Services Agent วันที่ 6 ก.พ. 2024
Thank you for taking your time to leave us a review Thomas! We are so happy you enjoyed your stay & hope to welcome you back again.
8/10 ดี
Paul
เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม
4 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hotel needs some updates. Seemed old and outdated
Paul
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Guest Services วันที่ 5 ก.พ. 2024
Good morning Paul,Thank you for taking the time to leave us your feedback on your stay, we appreciate the feedback as it helps us improve. We hope to welcome you again. Have a great day!
We had a lovely stay with our daughter and grandkids. Only hiccup was the crib we had requested actually turned out to be a playpen which was definitely not as good! We managed but baby did not sleep!
Overall... very nice accommodation.