Pros: Ayana is stunning, perfectly manicured and the views are incredible. The staff are friendly, helpful and always greet you as you pass them. We stayed in a deluxe ocean view room. Balcony had a day bed which was perfect for watching the sunset. Truly 5 stars. Highly recommend having dinner at Rock Bar, i cannot describe how amazing it is, the food, the venue, the service, the cocktails and music. It was one of the best experiences I had in Bali.
Cons: This is a 5* resort, everything from average tasting coffee, Bintang beer to womens’ sanitary items are heavily inflated.
Secondly - it has nothing to do with the hotel, but really ruined this experience for us and I think it’s important to note if you’re thinking of staying here - we won’t be staying here again. There’s a large certain demographic of people that spend hours taking pictures in the pool or asking staff to take pictures of them (for a good hour) at Kubu beach club (Ayana’s private beach). This kills the atmosphere as the rest of the guests would like to enjoy the facilities without having to move out of the way for other guests spending hours taking selfies.
Finally, I went to use the pool bathrooms (Female) some other guests were disgusting. Peeing with the door open and leaving the seat and floor full of their urine was disgusting, especially as they knew I was waiting to use the toilet. Again not the resorts fault, but it’s that demographic I mentioned earlier.