Standard Queen Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews of Castle Motel Bairnsdale

3 out of 5
Castle Motel Bairnsdale
310 Main Street, Bairnsdale, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 150 out of 393 reviews" "
Rating 8 - Good. 176 out of 393 reviews" "
Rating 6 - Okay. 52 out of 393 reviews" "
Rating 4 - Poor. 12 out of 393 reviews" "
Rating 2 - Terrible. 3 out of 393 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sorrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly as it should be. Facilities are dated but the place is kept in a clean and well managed manor. Definitely stay again.
Stayed 1 night in Jan 2024
Response from Bella on 13 Jan 2024
Thankyou for your stay

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2023
Response from Bella on 13 Jan 2024
Thankyou for your stay

6/10 Okay

Coral

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property desperately needs a renovation
Stayed 2 nights in Dec 2023
Response from Management on 7 Dec 2023
Thankyou for your feedback, yes this is in the process of happening

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and extremely clean, could not fault.
Stayed 1 night in Nov 2023
Response from Management on 20 Nov 2023
Thankyou for your feedback and stay

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The layout and size of the room was excellent compared with many others we have stayed in.
Stayed 2 nights in Nov 2023
Response from Manager on 10 Nov 2023
Thankyou for your feedback

6/10 Okay

Bill

Stayed 1 night in Oct 2023
Response from Bella on 13 Jan 2024
thankyou for your stay

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Oct 2023
Response from Bella on 23 Oct 2023
Thankyou for your stay

2/10 Terrible

Tom

Stayed 2 nights in Oct 2023
Response from Manager on 10 Nov 2023
Thankyou for your feedback

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Reception was helpful, price was great, close to everything and everything. Didn’t have to take the car anywhere as everything was close by and could take a stroll to get there. (From supermarkets to fast food, restaurants, to petrol station) The shower was great we didn’t have any problems like other place we have stayed. Didn’t go hot and cold all the time, it stayed the same temp. The place was quite clean, didn’t see any dog hair and the place didn’t smell of dog. It looked like it was dog friendly too as other guests had dogs in their rooms. It looked like there was a bbq that guest could use as well. Just if I had to pick anything would be the wifi wasn’t the greatest
Stayed 1 night in Sep 2023
Response from Management on 3 Oct 2023
Thankyou for your feedback

8/10 Good

Simon

Stayed 1 night in Sep 2023
Response from Management on 15 Oct 2023
Thank you for your stay

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
The property was classed as a queen room but the bed is in fact a double. We found this to be quite small considering we have a king at home. If the room has a double then list it as double.
Stayed 1 night in Sep 2023
Response from Castle Motel on 17 Sep 2023
Thank you for your feedback, all the Queen rooms are equipped with Queen beds we just replaced them all last week with new bases also, I am sorry the bed was not as expected, but the definitely are Queen beds.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2023
Response from Castle Motel Management on 2 Sep 2023
Thankyou for your stay

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice exactly what I wanted
Stayed 1 night in Aug 2023
Response from Castle Motel Management on 19 Aug 2023
Thankyou for your stay, many changes coming and lots renovations happening

10/10 Excellent

Jarryd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Kansas City Motel on 11 Jul 2023
Thank you for your review.

10/10 Excellent

Trent

Stayed 1 night in Jun 2023
Response from Kansas City Motel on 11 Jul 2023
Thank you for your review Trent.

8/10 Good

Anthony, WANNIASSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to deal with
Stayed 1 night in May 2023

2/10 Terrible

Glenda

Disliked: Amenities, property conditions & facilities
Booked through Wotif total $204.00. Website ads @ $140. Total rip off for very basic.
Stayed 1 night in Apr 2023

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station. Close to a couple of pubs to grab dinner. right next to a service station
Stayed 1 night in Mar 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Phillip

Stayed 2 nights in Jan 2023

8/10 Good

Dave

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean, tidy, relatively large accommodation. Unfortunately, reception was unfriendly and uncommunicative.
Stayed 2 nights in Dec 2022

6/10 Okay

Debbie

Travelled with partner
The property was very central to town. The bed was extremely comfortable. The property could do with a face lift inside and out. My main concern was that the taps in our room worked backwards to normal and the shower would go freezing cold to extremely hot while showering, you could not leave a child in it alone or you would end up in the closest ED
Stayed 2 nights in Nov 2022

6/10 Okay

Desmond

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Decent accommodation for travelers on a budget looking for a place to park, rest and sleep. Cost is pretty good but the motel is quite old and in need of a refresh. Large bed was a bit soft, but pillows were nice. Overall, would I say there again for a one or two day visit, probably yes, especially at the price!
Stayed 2 nights in Nov 2022

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the motel was very convenient, close to all amenities, rooms were comfortable
Stayed 1 night in Nov 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Excellent position, quite, safe and convenient.
Stayed 1 night in Sep 2022

8/10 Good

AnnMarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient
Stayed 1 night in Sep 2022

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
The accommodation is an older style Motel, which is now a little dated. The rooms and linen were clean, and the rubbish bin in the room was emptied each day. Location was fabulous, located right in the central district of Bairnsdale, only a short walk to St Mary's Church and the central shopping strip. There were numerous choices of restaurants and take-away shops nearby to satisfy most tastes. Would happily stay there again.
Stayed 4 nights in Sep 2022

8/10 Good

Roy

Stayed 1 night in Sep 2022

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, quiet and comfortable
Stayed 2 nights in Jul 2022

10/10 Excellent

Mathew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice soft towels, great shower and pretty good bed
Stayed 2 nights in Mar 2022

8/10 Good

Brian

Stayed 2 nights in Mar 2022

8/10 Good

Bruce, Leopold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and clean
Stayed 1 night in Mar 2022

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a little bit tired and some other guests were noisy comfortable bed
Stayed 1 night in Mar 2022

10/10 Excellent

Don

Stayed 2 nights in Feb 2022

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fishing trip accomodation.
Always a great place to stsy for a weekend fishing trip
Stayed 2 nights in Nov 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Team member most helpful and Curtis, no request to big or small.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was in town and closed to everything I needed.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, comfortable
Stayed 1 night in Jul 2021

6/10 Okay

Meredith

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Convenient.
Convenient location. Comfortable bed very dated room..if we had exclusive room I wonder what basic is
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family and small children
All good, clean.
Stayed 1 night in Mar 2021

6/10 Okay

peter

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room more than adequate . In the centre of town several eating places close by
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The bed was comfy. Would stay there again. I’m tall and didn’t have to bend over to wash my hair
Stayed 1 night in Jan 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Team members most helpful and curtis. Great location, value for money, and within walking distance to enjoy all that Bairnsdale has to offer.
Stayed 1 night in Jan 2021

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Instant response to calls, daily room service and clean bathroom.
Stayed 3 nights in Jan 2021

10/10 Excellent

Darryl, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good quality motel for the price, friendly staff and clean quiet room.
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel in main street. Had all we needed for our stay.
Stayed 1 night in Dec 2020