Dear Steve,Thank you for your positive feedback, and we are pleased to hear that you have enjoyed your stay with us. We will ensure your feedback is passed on to its respective departments to ensure their hard work is acknowledged.We thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards, Angela

Dear Jimmy,Thank you for your feedback, and we apologise for any inconvenience caused during arrival times. After investigation, we have discovered that there were discussions regarding our protocol upon arrival, and we appreciate your understanding and patience during this process. I have shared your feedback with the receptionist upon departure to ensure that we provide professional and friendly service to our future guests. We thank you for bringing this to our attention.Kind regards, Angela

Dear Jessica, Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela

Dear Poh,Thank you for your feedback, and we apologise for any inconvenience caused during checkin times. We understand there was a miscommunication regarding arrival dates, which our receptionist has promptly rectified by extending accordingly. We understand the frustration this may have caused, and we appreciate your patience towards our service.Thank you for choosing to stay with us, and we hope you have had an enjoyable stay.Warm regards, Angela Shin

Dear Natasha, Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela

Dear Sarah,Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela

Dear Lauren, Thank you for your positive review, and yes! our location is certainly great. We are glad that you have experienced the best of our hotel, and we hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Xuefei, Thank you for your amazing score, and we appreciate your time and effort to leave a review that compliments our hotel. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Bruno,Thank you for your positive feedback, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela

Dear Taylor,Thank you for your positive feedback, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela

Dear Kuo-Kai,Thank you for your positive feedback, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela

Dear Tomas,Thank you for your positive feedback, and we are pleased to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela

Dear Alastair,Thank you for your feedback, and we appreciate your truthful comments and suggestions regarding the rooms. This feedback will be taken into consideration, and we will ensure to implement solutions that will allow the rooms to remain well maintained and ensure satisfaction for our future guests.This will be passed on to its respective management team, and we apologise for any inconvenience this may have caused.Thank you, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards, Angela

Dear Dusty, Thank you for your amazing review and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the near future. Kind regards, Angela

Dear Jongyoung, Thank you for your amazing review and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the near future. Kind regards, Angela

Dear Cassandra, Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela

Dear Toko,Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela

Dear Mark, Thank you for your amazing review and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the near future. Kind regards, Angela

Dear Bellur, Thank you for your feedback and we appreciate your time and effort to leave kind words that compliment our hotel. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the near future!Kind regards, Angela

Dear Jacob Birk, Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela

Dear Frank, Thank you for your amazing review and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the near future. Kind regards, Angela

Dear Sharon, Thank you for your amazing review and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the near future. Kind regards, Angela

Dear Margaret,Thank you for your review, and we sincerely apologise for the delay in getting your car ready. This feedback has been shared with the management team to implement solutions to minimize wait times, and we appreciate you bringing this to our attention.Thank you, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela

Dear Tieng,Thank you for your positive review, and we appreciate you choosing to stay with us. We hope you had an enjoyable stay, and we look forward to welcoming you back to our hotel in the near future.Kind regards,Angela

DDear Randall,Thank you for your positive review, and we appreciate your time and effort in leaving kind words that compliment our hotel. I will ensure this feedback is passed on to our staff and acknowledge their hard work for going above and beyond.Regarding the locked door, we sincerely apologise for the experience you encountered, and I have spoken with the receptionist to remain vigilant at all times.We appreciate you bringing this to our attention, and we are committed to learning from it to ensure all guests are looked after with care throughout their stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela

Dear Francis, Thank you for your positive review, and we are pleased to hear that you have enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Paul,Thank you for your review and for sharing your experiences, as well as areas that need attention. We apologise for the inconvenience caused by the lift works, as our hotel is currently undergoing lift replacements to ensure a safer and upgraded experience for our future guests. Regarding the room, your feedback has been shared with its respective department, and unfortunately, the VIP Gold upgrade is subject to availability.We appreciate your honesty, and your feedback will be reviewed by our management accordingly.Kind regards,Angela

Dear Kimberly,Thank you for your positive review, and we appreciate your time and effort to leave kind words that compliment our hotel. I will ensure this feedback is passed on to our staff and acknowledge their hard work for going above and beyond.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela

Dear Sean,Thank you for your feedback. We understand that every experience has its pros and cons, but we appreciate your honest opinion and review of your stay.We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela

Dear Nick,Thank you for your positive review, and we appreciate your time and effort to leave kind words that compliment our hotel. I will ensure this feedback is passed on to our staff and acknowledge their hard work for going above and beyond.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela

Dear Jelmer,Thank you for your feedback, and we appreciate your comments regarding our staff and service. We will take this feedback seriously and ensure that we continue to improve and learn from it.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards, Angela

Dear Seyllah, Thank you for your positive review and we are pleased to hear that you have enjoyed your stay with us. We appreciate your compliment towards our location and the view, and we hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Nirmalsinh,Thank you for your review. Although it may not be the most favourable feedback we hoped to receive, we are committed to continually striving to improve and to provide the best service possible to our future guests.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards, Angela

Dear Helen, Thank you for your positive feedback and we appreciate your kind words toward our staff, room and cleanliness. These are certainly the mentions we strive to receive, and we are delighted that we have treated you well throughout the stay. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Tim, Thank you for your feedback and we appreciate your kind words regarding our staff and service. We thank you for choosing to stay with us, and we hope to welcome you back in the near future. Kind regards, Angela

Dear Thu, Thank you for your positive review and we are pleased to hear that you have enjoyed your stay with us. We look forward welcoming you back to our hotel in the near future :)Kind regards, Angela

Dear Eric, Thank you for your positive review and we are pleased to hear that you have enjoyed your stay with us. We appreciate your compliment towards our restaurant and the staff. We will ensure your feedback is shared with its respective team. Thank you for choosing to stay with us, and we hope to welcome you back to our hotel in the near future.Kind regards, Angela

Dear Noriyuki,Thank you for your review. I have shared this with its respective department to ensure the quality of towels are checked before placed inside the room. I appreciate your truthful feedback, and we will try our best to constantly improve and provide the best service to our future guests. Thank you, and we hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Ben, Thank you for your positive review and we are pleased to hear that you have enjoyed your stay with us. I appreciate your kind feedback that is certainly worth sharing with the team, and I am delighted to hear that the team has gone above and beyond to treat you well. We thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Allan, Thank you for your positive review and we are pleased to hear that you have enjoyed your stay. We hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Gina, Thank you for your positive review. We appreciate you for staying with us, and we hope to welcome you back to our hotel in the near future.Kind regards, Angela

Dear Peter,Thank you for your review. We truly appreciate the time you took to provide valuable feedback, highlighting areas where our housekeeping team can improve. While we strive to deliver the best services to our guests, it's clear we did not meet your expectations on this occasion. Your feedback has been shared with our management team to ensure thorough investigation and ongoing improvements.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Angela

Dear Becky, Thank you for your positive review and we are pleased to hear that you have enjoyed your stay with us. We appreciate your kind words that compliments our location, and we hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Satjend,Thank you for your positive feedback, and we greatly appreciate your kind words about our restaurants, location, and staff. I have shared your feedback with its respective department and specifically with Elizabeth to ensure she is acknowledged for her hard work. Thank you once again for your time and effort leaving valuable feedback, and we hope to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Steven, Thank you for your positive feedback and we are pleased to hear that you have enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Mihai, Thank you for your positive review and we are pleased to hear that our location and cleanliness has treated you well. We appreciate your time and effort to leave a comment that compliments our hotel facility, and we hope to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Elizabeth, Thank you for your amazing review and we are pleased to hear that you have enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the near future. Kind regards, Angela

Dear Harald, Thank you for your positive feedback and we are pleased to hear that our hotel has treated you well throughout your stay. We appreciate your kind words toward our staff, location and facility and will ensure your review is passed onto our team accordingly. Thank you for making our day and we hope to welcome you back to our hotel in the near future. Kind regards, Angela

Dear Leslie Ann, Thank you for your positive review and we are pleased to hear that you have enjoyed your stay with us. We hope you had a safe flight back home, and we hope to have the opportunity to welcome you back to our hotel in the near future. Kind regards, Angela

Dear John, Thank you for your positive review and you have made our day with all the kind words you have shared about our property, common space and staff. We constantly have been trying our best to provide the best service, and despite our age, we are glad that you have seen the positive aspects of our room. Well-noted on some wear of the room. Will share your feedback to its respective department. Thank you, and we hope to welcome you back to our hotel in the near future. Kind regards, Angela