All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The front desk receptionist was welcoming and kind. Also very helpful. The shuttle service to and from the airport runs every 1/2 hour. Breakfast offered at a convenient time. Earth sustainability emphasized. Very good stay.
Debbie
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Debbie, Thank you for the fantastic rating and for taking the time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. We are also glad that you loved the breakfast and the amenities we offer. We appreciate your feedback and look forward to your next stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Sincerely, Orienthal Harris General Manager
2/10 Terrible
zelma
17 Apr 2024
zelma
Stayed 2 nights in Mar 2024
Response from General Manager on 19 Apr 2024
Dear Zelma, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Sincerely, Orienthal Harris General Manager
2/10 Terrible
Micheal
16 Apr 2024
Could be a lot better. Towels were dirty, tub was clogged. Never will I visit here again
Micheal
Stayed 7 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Micheal,Thank you for taking the time to evaluate our hotel. Please accept our apologies for the concerns you had in your bathroom and the inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Sincerely, Orienthal Harris General Manager
Dear Ira, Thank you for sharing your recent visit to Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. While we are glad your overall experience was pleasant, we regret that you were disappointed with the cost of our parking. This fee is competitively priced and posted on our website so guests can have this information before booking with us. Thank you again for your feedback. We appreciate your business, and we hope to see you again the next time you visit the area.Sincerely, Orienthal Harris General Manager
Dear Jacquelyn, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We look forward to welcoming you back on your next visit!Sincerely, Orienthal Harris General Manager
Dear Tiffiney, We appreciate you taking the time to leave your rating regarding your recent visit to the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. It is a pleasure to know you enjoyed your time with us. Your feedback is essential to us! We appreciate your patronage and hope that we will have a chance to serve you again in the future. Sincerely, Orienthal Harris General Manager
Dear Howard, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Fairfield Inn & Suites Atlanta Airport South/Sullivan Road.Sincerely, Orienthal Harris General Manager
10/10 Excellent
Sabine
10 Apr 2024
Liked: Cleanliness, amenities
Good service
Sabine
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Sabine, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Sincerely, Orienthal Harris, General Manager
Very good and well priced for an airport hotel. Would definitely stay again.
Andrew
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Andrew, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again. Safe travels.Sincerely,Orienthal Harris,General Manager
Dear Mike, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. While we are delighted to know that you enjoyed most aspects of your visit, we regret not meeting all of your expectations. We appreciate your understanding and look forward to welcoming you back again soon.Sincerely, Orienthal Harris, General Manager
Dear Jana, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely, Orienthal Harris, General Manager
Very clean , polite staff , shuttle 24 hrs
Would stay again
Luz
Stayed 3 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Luz, Thank you for the wonderful review for Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are thrilled to read about your stay and how much you enjoyed our well-maintained property as well as the convenience of our shuttle service. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. It is always a joy to see our guests are excited about returning; we look forward to it.Sincerely, Orienthal Harris,General Manager
Dear Joyce, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for sharing your feedback. We are delighted to hear that your expereince was exceptional. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager
6/10 Okay
Sandi, Amherstburg
31 Mar 2024
Liked: Staff & service
Sandi
Stayed 1 night in Jan 2024
Response from General Manager on 1 Apr 2024
Dear Sandi, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely, Orienthal Harris, General Manager
10/10 Excellent
Manilia
29 Mar 2024
Manilia
Stayed 3 nights in Feb 2024
Response from General Manager on 30 Mar 2024
Dear Manilia, We are delighted you enjoyed your stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to Sullivan Rd.Sincerely, Orienthal Harris General Manager
I was checked in by Delise and she was very friendly upbeat and a joy to talk too!!!
MONIQUE J EMANUEL
Stayed 3 nights in Mar 2024
Response from General Manager on 28 Mar 2024
Dear Ms. Emanuel, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and taking the time to write a review. All of our associates are dedicated to going the extra mile in taking care of guests; therefore, we were thrilled to read your comments about the great service you received from Delise and how she exceeded your expectations. It was a pleasure to host you, and we look forward to having you back with us again in the future.Sincerely, Orienthal Harris General Manager
Staff was amazing, I had three different reservations over 5 days and they made the transition simple.
Jennifer
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Jennifer, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We prioritize providing seamless and hassle-free experiences for our guests, and we are delighted to hear that our associates were able to make your stay as comfortable and convenient as possible. We look forward to welcoming you back for another outstanding stay in the future.Sincerely, Orienthal Harris, General Manager
The staff was AMAZING! The room was quiet and comfortable and I will stay here again.
Nancy
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Nancy, Thank you for choosing to stay with us at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and sharing your review. We are delighted to know that you had a memorable time with us and that our dedicated associates took great care of you. We also appreciate you mentioning how our well-appointed accommodations enhanced your visit. We look forward to welcoming you back soon.Sincerely, Orienthal Harris General Manager
Dear Diego, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations and that you had an exceptional visit. It was our pleasure accommodating you, and we hope you will make Fairfield Inn & Suites Atlanta Airport South/Sullivan Road your home away from home whenever your travels bring you to our city. We look forward to your next visit.Sincerely, Orienthal Harris General Manager
This Hotel was pretty decent. I would give it a 7/10. However the bath tub was dirty. So I suggest you bring shower shoes.
Mya
Stayed 4 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Mya, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for sharing your feedback. While we are delighted to hear that you enjoyed most aspects of your visit, we sincerely apologize for the cleanliness issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our housekeeping team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Orienthal Harris, General Manager
If one needs a hotel very close to the airport, this is a nice place to stay. It is loud due to its proximity to the runways. Good breakfast.
Inese
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Inese, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Our location is indeed our greatest asset, and we are pleased to know that you found our proximity to the airport convenient for your travel plans. It is also wonderful to know that you enjoyed our delicious breakfast offerings. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager
10/10 Excellent
Darryl Daggett
24 Mar 2024
Liked: Cleanliness, staff & service
I loved my stay at this hotel. I only slept there and didn’t take part in any activities or any of the facilities accommodations or amenities.
Darryl Daggett
Stayed 3 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Mr. Daggett, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are thrilled to learn that you enjoyed your time with us and found our accommodations comfortable for a restful night's sleep. While you may not have had the opportunity to explore our facilities and amenities this time, we hope you will consider doing so on your next visit. Your satisfaction means everything to us, and we look forward to welcoming you back soon.Sincerely, Orienthal Harris, General Manager
Wonderful buffet for breakfast . Competent clerk at the desk.
Bonnie
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Bonnie, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for sharing your feedback. Providing exceptional service and culinary delights are fundamental to our commitment to hospitality, and it is fantastic to know that you found our attentive front desk service and delicious breakfast offerings to your liking. We look forward to welcoming you back again soon.Sincerely, Orienthal Harris, General Manager
Dear Ayobami, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are thrilled to hear that you enjoyed your time with us and that our efforts to create a memorable stay resonated with you. It is always our goal to ensure that every aspect of your visit exceeds expectations. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager
Dear Kwabena, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Our team takes immense pride in delivering exceptional service, and we are delighted to hear that you found it to your liking. Your satisfaction is our utmost priority, and we look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager
Property was clean. Breakfast was good. Shuttle busses were convenient and workers were nice.
Erica Santana
Stayed 3 nights in Mar 2024
Response from General Manager on 21 Mar 2024
Dear Ms. Santana, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and sharing your feedback. We are delighted to hear that you enjoyed our spotless accommodations, shuttle service, and delicious breakfast offerings. It is also wonderful to know that you found our attentive service to your liking. We look forward to welcoming you back for another memorable experience.Sincerely, Orienthal Harris, General Manager
4/10 Poor
Marj
Travelled with family
18 Mar 2024
They overbooked so when we got in at 1:30 a.m. there were no rooms even though we had booked a reservation weeks in advance. Eventually a “secret” room was found but because it wasn’t legit it took staff at least 40 minutes to get us in. We had to be up by 6 a.m. for our next flight so we could have really used that 40 minutes to sleep.
Marj
Stayed 1 night in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Marj, Thank you for sharing your feedback. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Sincerely, Orienthal Harris, General Manager
Dear Patricia, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager
My bathroom looked like a low budget Motel; it was so nasty. It's time for a much-needed remodel.
Lusanda
Stayed 2 nights in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Lusanda, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the condition of your room. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to enhance the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Sincerely, Orienthal Harris, General Manager
8/10 Good
Shana M, New Orleans
16 Mar 2024
Liked: Property conditions & facilities
Location near the airport
Shana M
Stayed 1 night in Feb 2024
Response from General Manager on 17 Mar 2024
Dear Valued Guest, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for sharing your feedback. We are delighted to hear that you enjoyed our proximity to the airport convenient for your travel plans. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager
Everything was wonderful, especially Miss Kenyatta, who works at the desk. She was the absolute most helpful and sweetest and kind to me. The only thing I did not like is that there’s a staff member who I believe is a man who wears a blonde wig I did not like his unprofessionalism, but other than that everything was fine.
Jessica
Stayed 2 nights in Mar 2024
Response from General Manager on 15 Mar 2024
Dear Jessica, Thank you for the high rating of Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. While we appreciate knowing our intuitive associates enhanced your stay, we apologize for the level of service you received from one of our team members. We will address this appropriately as we are committed to enhancing our guest experience on all levels. Thank you again for your business, and we look forward to welcoming you back soon. Sincerely, Orienthal Harris,General Manager
10/10 Excellent
Yvette
14 Mar 2024
Yvette
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Yvette, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, and we look forward to welcoming you back soon. Sincerely, Orienthal Harris, General Manager
Dear Sharon, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Our team takes immense pride in delivering exceptional service, and we are delighted to hear that you found it to your liking. We look forward to welcoming you back for another outstanding visit in the future.Sincerely, Orienthal Harris, General Manager
Upon arrival there was no parking available was able to park on a no parking zone that night. But, the next night had to pay $15. I was not aware that there was a $15/night parking fee. We were traveling there due to a death in family, just was a little taxing. The hotel was nothing special but the location was convenient.
Gayla
Stayed 2 nights in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Gayla, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and sharing your feedback. We extend our heartfelt condolences for your loss and deeply regret any additional stress caused during your stay. While we are delighted to know that you enjoyed our convenient location, we sincerely apologize for the inconvenience you experienced with the parking situation upon your arrival. Additionally, we are sorry if the parking fee came as a surprise to you. In the interest of transparency, we keep our website current with updated information, and we regret if you are not aware of this information before booking with us. Your comments are invaluable as they guide us in our continuous commitment to improvements to our overall guest experience. We appreciate your understanding and look forward to welcoming you back soon.Sincerely, Orienthal Harris, General Manager
Very friendly staff, wonderful breakfast, clean room, comfy beds and pillows!
DARREN
Stayed 2 nights in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Darren, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are delighted to hear that you enjoyed our spotless accommodations, courteous service, and delicious breakfast offerings. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager
The staff were excellent. Thank you to Ms. Sherri!
Sherri
Stayed 2 nights in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Sherri, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and sharing your feedback. Our team, especially Sherri, takes immense pride in delivering exceptional service, and we are delighted to hear that you found it to your liking. Your compliments will be shared with her. We look forward to welcoming you back for another outstanding visit.Sincerely, Orienthal Harris, General Manager
6/10 Okay
Ricardo
Travelled with family
8 Mar 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was friendly but room had a strong smell. Sheets were clean but the comforter looked like it had make up on it
Ricardo
Stayed 1 night in Mar 2024
Response from General Manager on 8 Mar 2024
Dear Ricardo, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the housekeeping issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Orienthal Harris, General Manager
10/10 Excellent
Milagros, Milwaukee
Business traveller, Travelled with group
5 Mar 2024
Liked: Cleanliness, staff & service, amenities
The property was outdated, signs of wear. The staff was stellar. Kay, Delise , Tee, Kenyatta , and Phyllis were great examples of what customer service looks like.
Milagros
Stayed 3 nights in Feb 2024
Response from General Manager on 6 Mar 2024
Dear Milagros, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and sharing your feedback. Our team takes immense pride in delivering exceptional service, and we are delighted to know that you found it to your liking. However, we sincerely apologize for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh but understand you were looking for a more modern experience. We will gladly share your valuable feedback appropriately for our future plans. Your patience and understanding are deeply valued, and we look forward to welcoming you back soon.Sincerely, Orienthal Harris,General Manager
8/10 Good
Donald
Business traveller, Travelled with partner
4 Mar 2024
Liked: Cleanliness, staff & service
The hotel was quiet. The breakfast was great. The bed was comfortable. Our on complaint was the air conditioner was leaking. But overall we would stay there again.
Donald
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Mar 2024
Dear Donald, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are delighted to hear that you enjoyed most aspects of your visit, particularly our delicious breakfast offerings. However, we sincerely apologize for the inconvenience you encountered with the air conditioning unit. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our maintenance team to ensure the overall guest experience. Your patience and understanding are deeply valued, and we look forward to welcoming you back for a flawless visit.Sincerely, Orienthal Harris, General Manager
8/10 Good
Olufunmike
3 Mar 2024
Liked: Cleanliness, staff & service
Olufunmike
Stayed 3 nights in Feb 2024
Response from General Manager on 5 Mar 2024
Dear Olufunmike, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely, Orienthal Harris, General Manager
The property .s very clean. I liked that i was able to check in early.
Linda
Stayed 1 night in Mar 2024
Response from General Manager on 4 Mar 2024
Dear Linda, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are delighted to hear that you enjoyed our spotless accommodations and seamless check-in. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager
Dear Allendra, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, and we look forward to welcoming you back soon. Sincerely, Orienthal Harris, General Manager
The service and stay was amazing! Front desk service was very helpful. Our flight was delayed and the rental service took awhile but the front desk was totally accommodating and understanding.Rhonda from food service was so pleasant and welcoming. The breakfast was delicious and was the best of all the Marriot hotels we've ever visited over the years. Rhonda was a joy and a true blessing with her smile and morning greeting. Our stay was truly comfortable.
Yolanda
Stayed 3 nights in Feb 2024
Response from General Manager on 3 Mar 2024
Dear Yolanda, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Our team, especially Rhonda, takes immense pride in delivering exceptional service, and we are delighted to know that you found it to your liking. It is also wonderful to know that you enjoyed our delicious breakfast offerings. We look forward to welcoming you back soon.Sincerely, Orienthal Harris, General Manager
My husband loved this place. Check in took only a minute. The room is spacious and there’s a large screen TV, frig and microwave and breakfast included.
Martina
Stayed 1 night in Feb 2024
Response from General Manager on 2 Mar 2024
Dear Martina, Thank you for taking the time to complete a review of our hotel. We were delighted that your stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience, and we appreciate you pointing out the various amenities that we offer to our guests. We truly appreciate you sharing your thoughts with us and look forward to welcoming you and your husband again soon.Sincerely, Orienthal Harris General Manager
I got in a bit late and was welcomed warmly by the front desk. My room was clean and welcoming and I would definitely stay here again when flying out of the Atlanta airport.
Mindy
Stayed 1 night in Feb 2024
Response from General Manager on 1 Mar 2024
Dear Mindy, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and sharing your feedback. We are delighted to hear that you enjoyed our spotless accommodations and courteous front desk service. We look forward to welcoming you back in the future.Sincerely, Orienthal Harris, General Manager
Due to flight changes, we had to book at the last minute for an overnight layover. The price was amazing! We had a clean room, safe hotel, free breakfast and free shuttle. Would recommend!
Karen
Stayed 1 night in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Karen, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are delighted to hear that you enjoyed our spotless accommodations, delicious breakfast offerings, and complimentary shuttle service. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Sincerely, Orienthal Harris, General Manager
Dear Danielle, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and sharing your feedback. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely, Orienthal Harris General Manager
Dear Oliver, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, and we look forward to welcoming you back soon. Sincerely, Orienthal Harris, General Manager
There were roaches in my room and it smelt
Like cigarettes.
Melissa
Stayed 2 nights in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Melissa, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the cleanliness of your room. Our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Please be assured that your comments will be addressed appropriately to ensure it is not repeated going forward. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Orienthal Harris, General Manager