Superior Room | Premium bedding, down duvets, minibar, in-room safe

Reviews of New Hotel

5 out of 5
New Hotel
16 Filellinon St, Syntagma, Athens, Attiki

Reviews

9.4

Exceptional

Rating 10 - Excellent. 558 out of 795 reviews" "
Rating 8 - Good. 191 out of 795 reviews" "
Rating 6 - Okay. 32 out of 795 reviews" "
Rating 4 - Poor. 8 out of 795 reviews" "
Rating 2 - Terrible. 6 out of 795 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
couldn't work out how to operate air conditioning.
Stayed 3 nights in Mar 2024
Response from Natasa Papaefstathiou Assistant Hotel Manager on 27 Mar 2024
Dear Mr. Stephen,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your TOP score review. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We are really excited to read that our strategic location added value to your Athenian explorations. Kindly note all of our rooms feature an Independent VRV air-condition system thus allowing each one of our valuable guests to adjust the temperature accordingly.Should we have known you required assistance our team would be happy to help at the time of your convenience. On behalf of our entire team we thank you and we do hope to have the opportunity to welcome you back to NEW Hotel to showcase our true levels of hospitality. Happy Travels

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Great design. Friendly staff. Great weekend stay.
Stayed 3 nights in Mar 2024
Response from Natasa Papaefstathiou Assistant Hotel Manager on 6 Mar 2024
Dear Roderick ,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your wonderful feedback and your TOP score review. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We are really excited to read that our strategic location added value to your Athenian explorations and that we share the same enthusiasm about the hotel's unique design. Your kind words serve as a great motivation for all of us, and we are genuinely grateful for your positive comments. We will share your amazing kind words with the rest of our team and we will be happy to accommodate you again in the near future!! Happy Travels Natasa Papaefstathiou Assistant Hotel Manager

10/10 Excellent

Vijay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt and courteous service
Stayed 2 nights in Oct 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 6 Nov 2023
Dear Vijay ,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your high score review. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We will share your amazing review with the rest of our team, and we will be happy to welcome you again in the near future!! Happy Travels

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and wonderful breakfast!
Stayed 2 nights in Oct 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 17 Oct 2023
Dear Janine, Thank you so much for showing your preference towards New Hotel as well as for taking the time to share your kind and appreciative top score review. We are glad that you enjoyed our hospitality, design, strategic location as well as our homemade breakfast experience. We will happily share your appreciative review with our team members and will be more than happy to accommodate you again on your next visit to Athens. Happy Travels

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location and helpful staff. Could be cleaner.
Stayed 2 nights in Oct 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 17 Oct 2023
Dear Michael,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your experience. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We are truly excited that our strategic location added value to your Athenian explorations. New Hotel applies very strict protocols concerning the sterilization and cleanliness standards, especially in all our guests rooms, bathrooms and all common areas. Our Housekeeping Manager always checks each room before every arrival to confirm cleanliness status of all rooms, we regret to read that it was not up to your expectations.Your comments are valuable to us and on behalf of our entire team we thank you and it will be our pleasure to welcome you back on your next visit in Athens.Happy Travels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Nice hotel with Art Lounge restaurant that gives panoramic views of city. Centrally located so most things are within 15-20 mins walking distance.
Stayed 3 nights in Oct 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 17 Oct 2023
Dear Guest,Thank you so much for taking the time to share with us your appreciative and detailed review.! We are very happy to read that you enjoyed our hospitality, strategic location , and our rooftop restaurant New Art Lounge. We believe in personalized service for each and every one of our valuable guests and we are glad that we could pass on this warm “New” feeling. We are truly excited that our strategic location added value to your Athenian explorations. We will share your kind words with the rest of our team and we will be happy to accommodate you again in the near future! Happy Travels

10/10 Excellent

Gina

Liked: Cleanliness
Excellent service!
Stayed 2 nights in Sep 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 18 Sep 2023
Dear Gina,Thank you so much for taking the time to share with us your high score appreciative review. It is comments like yours that motivate us to offer our outmost. We believe in personalized service for each and every one of our valuable guests and we are glad that we could pass on this warm “New” feeling. We will share your amazing kind words with the rest of our team, and we will be happy to accommodate you again in the near future!! Happy Travels

10/10 Excellent

Lien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 2 Oct 2023
Dear Lien,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your top score review. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling.We will share your amazing review with the rest of our team, and we will be happy to welcome you again in the near future!!Happy Travels

8/10 Good

Noela

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good rooms and friendly service. A major plus was that they are pet friendly and we were traveling with our dog. Unfortunately, despite offering a dog bed that was never delivered which is why I gave it 4 stars.
Stayed 1 night in Sep 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 18 Sep 2023
Dear Noela,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your experience. We are truly excited that our strategic location added value to your Athenian explorations. We are very pet friendly and we respect all of our guests traveling with their pets. Kindly consider this as a misunderstanding since we do provide dog beds, pots and toys, so as to best please our wonderful guest. Our teams’ only purpose is to offer superior hospitality, high quality service and to best accommodate our guests at all time and we are very grateful to read that this was appreciated. On behalf of our entire team we thank you and we do hope to have the opportunity to welcome you back to NEW Hotel in the near future.Happy Travels

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Athens
Stayed 3 nights in Aug 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 5 Sep 2023
Dear John,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your high score review. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We are really excited to read that our strategic location added value to your Athenian explorations and that we share the same enthusiasm about the hotel's unique designWe will share your amazing review with the rest of our team, and we will be happy to welcome you again in the near future!! Happy Travels

8/10 Good

Barbara

Stayed 2 nights in Aug 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 5 Sep 2023
Dear Barbara,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your high score review. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We will share your amazing review with the rest of our team, and we will be happy to welcome you again in the near future!! Happy Travels

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 5 Sep 2023
Dear Olivia,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your amazing comments and your high score review. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We are really excited to read that our strategic location added value to your Athenian explorations and that we share the same enthusiasm about the hotel's unique designWe will share your amazing review with the rest of our team, and we will be happy to welcome you again in the near future!! Happy Travels

10/10 Excellent

William, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was easy and the individual was very accommodating. The staff at the restaurant was fantastic and the view was great of Acropolis.
Stayed 1 night in Aug 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 14 Aug 2023
Dear William,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share such a wonderful review! We are very happy to read that you enjoyed our hospitality, strategic location , and our rooftop restaurant New Art Lounge. We will share your kind words with the rest of our team and we will be happy to welcome you again in the near future.Happy Travels

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff were extremely friendly. Restaurant was stunning, excellent views. No complaints.
Stayed 2 nights in Aug 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 5 Sep 2023
Dear Angela,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your amazing comments and your high score review. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We are really excited to read that our strategic location added value to your Athenian explorations and that we share the same enthusiasm about the hotel's unique designWe will share your amazing review with the rest of our team, and we will be happy to welcome you again in the near future!! Happy Travels

10/10 Excellent

Rey, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as advertised! Stylish, friendly with no attitude.
Stayed 2 nights in Jul 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 18 Jul 2023
Dear Rey,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share with us your detailed and appreciative TOP score review. It is comments like yours that motivate us to offer our outmost. We believe in personalized service for each and every one of our valuable guests and we are glad that we could pass on this warm “New” feeling. We will share your amazing kind words with the rest of our team, and we will be happy to accommodate you again in the near future!! Happy Travels

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Jul 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 21 Jul 2023
Dear Jerome,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your appreciative and top score review!. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We are really excited to read that our strategic location added value to your Athenian explorations. On behalf of our entire team we thank you and it will be our pleasure to welcome you back soon. Happy Travels,

8/10 Good

Dana

Stayed 2 nights in Jul 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 10 Jul 2023
Dear Dana,Thank you so much for choosing New Hotel during your stay in Athens as well as for taking the time to share with us your appreciative high score review. Our aim is to offer comfort and hospitality to our valuable guests and we are happy that we passed on this warm feeling.We will share your amazing review with the rest of our team, and we will be happy to welcome you again in the near future!! Happy Travels

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service
The property is well located to the Acropolis and shopping and the staff is professional and helpful. The rooftop bar is an amazing location for evening drinks. It was an incredible view. For the price, the hotel lacks amenities. Even some basic ones like an ice bucket. I felt the price was high for the experience. Also, the church bells ring full bore every morning at 7am from about 50 yards away. The first time you hear them, it’s charming. Less so after a few minutes. If you had a late night or just want to sleep in, forget it. The loudness can’t be overstated. It’s impressive to say the least!
Stayed 2 nights in Jun 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 6 Jun 2023
Dear Steven,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your experience. We are truly excited that our strategic location added value to your Athenian explorations. We are also happy to read that you enjoyed our rooftop Art Lounge restaurant with panoramic views. Should we have known you wished to have ice in your room our 24hr room service would be more than happy to provide at your time of preference. With regards to your comment on the church bells please understand that due to our location and close to the oldest Russian Holy Trinity, the largest surviving Byzantine church in Athens there are customs of religious callings that derive from ancient times. We do understand that this can be inconvenient to some of our guests. Your comments are very valuable to us and rest assured that all relative departments are well informed. Once again we thank you and it will be our pleasure to welcome you back on your next visit in Athens!Happy Travels ,

10/10 Excellent

karen

Stayed 2 nights in May 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 29 Jun 2023
Dear karen,Thank you so much for your TOP score review. On behalf of our team we thank you and it will be our pleasure to welcome you back to New Hotel. Happy Travels

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 6 Jun 2023
Dear Irene,Thank you so much for showing your preference towards New Hotel as well as for taking the time to share your kind and appreciative high score review. We are glad that you enjoyed our hospitality, design and strategic location. We will happily share your appreciative review with our team members and will be more than happy to accommodate you again on your next visit to Athens. Happy Travels

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
No tea making facilities. A great hotel, but slightly over-priced for what was delivered, and expectation was raised too high by the glowing descriptions of it when booking was made. I have to say the staff-all, without exception, were charming, helpful, and very patient indeed. Well done.
Stayed 3 nights in May 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 9 May 2023
Dear Richard,Thank you so much for choosing New Hotel during your stay in Athens. Our aim is to always offer high quality service and superior hospitality at all times and we are glad that this was well appreciated. Should we have known you wished to have a coffee machine & hot pot in your room our restaurant team would be more than happy to provide one at your best convenience. On behalf of our entire team we thank you and we do hope to have the opportunity to welcome you back to NEW Hotel to showcase our true levels of hospitality.Always at your disposal,Happy Travels

10/10 Excellent

michelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, it's in a great area and the roof top restaurant/bar has a beautiful view of the Acropolis.
Stayed 2 nights in Apr 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 8 May 2023
Dear michelle,Thank you so much for your excellent review and for recommending New Hotel on Expedia. We are delighted that you had the chance to experience the impeccable location and the level of our services as well as our rooftop Art Lounge restaurant. On behalf of our entire team we thank you and it will be our pleasure to welcome you back ! . Happy Travels

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location&service
Beautiful boutique hotel, conveniently located in the heart of athens, nice rioftop and restaurant with great attention to details. We enjoyed staying here
Stayed 3 nights in Apr 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 12 Apr 2023
Dear Eran,Thank you so much for taking the time to share with us your appreciative and detailed review.! We are very happy to read that you enjoyed our hospitality, strategic location , and our rooftop restaurant New Art Lounge. We believe in personalized service for each and every one of our valuable guests and we are glad that we could pass on this warm “New” feeling. We will share your kind words with the rest of our team and we will be happy to accommodate you again in the near future! Happy Travels

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very welcoming, friendly and helpful.
Stayed 3 nights in Apr 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 12 Apr 2023
Dear Holly,Thank you so much for taking the time to share with us your detailed and appreciative top score review and for recommending New Hotel on Expedia. We are very happy that you appreciated our strategic location, design as well as our hospitality. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feelingOn behalf of our team and especially myself we thank you and it will be our pleasure to welcome you back on your next visit in Athens.Happy Travels

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice in city Centre, within walking distance from shops , restaurants , museums and syntagma square. Only disadvantage is the noise from the main road. Very nice rooftop restaurant
Stayed 2 nights in Feb 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 22 Feb 2023
Dear Anita ,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your review. We are truly excited that our strategic location added value to your Athenian explorations. Kindly note that all of our rooms feature triple glazed windows to keep noise at a minimum level considering the hotel's central location just 200 meters from Constitution Square and within walking distance from the city’s main attractions. We have placed a note to always allocate a room with a back orientation to best accommodate you. Our guests’ comments are always taken into consideration and really mean a lot to us, and we will be more than happy to welcome you back on your next visit in Athens. Happy Travels

10/10 Excellent

Stanley

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
An incredibly comfortable hotel, with every attention to detail and warm and attentive staff
Stayed 6 nights in Feb 2023
Response from Natasa Papaefstathiou Assistant Hotel Manager on 14 Feb 2023
Dear Stanley,Thank you so much for your top score review of New Hotel. We will happily share your appreciative review with our team members and will be more than happy to accommodate you again on your next visit to Athens. Happy Travels !!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Vangelis on 8 Jan 2023
We would like to thank you for your top score and wish you a Happy New Year!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel in the Heart of Athens
New Hotel is simply amazing! The staff are incredibly friendly and accommodating. The hotel itself has a really cool vibe and is very relaxing (even in the city center)... Which is also great because it is close to everything. The hotel restaurant serves up some delicious food. I definitely recommend this hotel for business or leisure, or a little of both!
Stayed 1 night in Dec 2022
Response from Michaloudis Vangelis Front Office Manager on 21 Dec 2022
Dear Christopher,Let us thank you for choosing New Hotel for your stay and we are glad we were able to meet your expectations. We are delighted to hear that you had a positive experience at New Hotel and that you enjoyed the taste & variety of our food and the quality of our hotel. Once again, thank you for your excellent review and we look forward to welcoming you again soon at New Hotel.Kind Regards,Michaloudis VangelisFront Office Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in all respects. Quiet but perfectly located in the center. Friendly staff, comfortable, well-equipped room. Coffee/tea facility in the room would be a good addition. I’ll definitely return.
Stayed 6 nights in Nov 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 24 Nov 2022
Dear Andrea,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share with us your appreciative top score review!We are happy to read that you enjoyed our superior hospitality as well as our services. Our primary aim is to always offer exceptional service at all times and exceed our guests' expectations. Should we have known you wished to have a coffee machine in your room our restaurant team would be more than happy to provide one. Rest assured that a note has been placed for your next visit. We will share your appreciative comments with our team members and will be more than happy to welcome you again on your next visit to Athens.Happy Travels

10/10 Excellent

Clem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to everything very chic and the staff was incredibly nice and helpful I would definitely recommend this establishment!!!
Stayed 1 night in Oct 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 19 Oct 2022
Dear Clem,Thank you so much for showing your preference towards New Hotel as well as for taking the time to share your kind and appreciative top score review. We are glad that you enjoyed our hospitality, design and strategic location. We will happily share your appreciative review with our team members and will be more than happy to accommodate you again on your next visit to Athens. Happy Travels

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 19 Oct 2022
Dear Stephanie,Thank you so much for choosing New Hotel during your stay in Athens as well as for sharing your top score review. On behalf of our team we thank you and it will be our pleasure to welcome you back to New Hotel. Happy Travels

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed there in the past The staff is very pleasant and accommodating. The location is excellent and very central. Walking distance to all major sites, restaurants & bars
Stayed 2 nights in Sep 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 30 Sep 2022
Dear Anna,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share with us your positive and kind words. It is comments like yours that motivate us to offer our outmost. We believe in personalized service for each and every one of our valuable guests and we are glad that we could pass on this warm “New” feeling.Our aim is to offer comfort and hospitality to all our guests and make NEW a “home-away-from-home” experience. We will share your amazing comments of appreciation with our team and it will be our pleasure to welcome you back on your next visit in Athens. Happy Travels

8/10 Good

Tanya

Stayed 3 nights in Sep 2022

2/10 Terrible

Seth

Stayed 1 night in Aug 2022

10/10 Excellent

Anjana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great location. Hotel was ok.
Stayed 1 night in Aug 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 6 Sep 2022
Dear Anjana,Thank you so much for showing your preference towards New Hotel as well as for taking the time to share your kind and appreciative top score review. We are glad that you enjoyed our hospitality, design and strategic location. We will happily share your appreciative review with our team members and will be more than happy to accommodate you again on your next visit to Athens. Happy Travels

2/10 Terrible

Anthony

Stayed 1 night in Aug 2022

10/10 Excellent

Jaleh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 1 night in Jul 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 16 Aug 2022
Dear Jaleh, Thank you so much for your top score review of New Hotel as well as your kind comments. On behalf of our team we thank you and it will be our pleasure to welcome you back to New Hotel. Happy Travels !!

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely as was the rooftop bar - the decor was weird in the lobby and in the bedroom
Stayed 1 night in Aug 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 16 Aug 2022
Dear Brian, Thank you so much for taking the time to share with us your appreciative and detailed review.! We are very happy to read that you enjoyed our hospitality, strategic location , and our rooftop restaurant New Art Lounge. We will share your kind words with the rest of our team and we will be happy to accommodate you again in the near future! Happy Travels

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property in a great location. Staff was fine and the hotel is clean and comfortable. Only downside is that the main road is very loud throughout the night, and because of the large windows it is quite loud. Having all the shades down helped a bit.
Stayed 2 nights in Jul 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 26 Jul 2022
Dear Meredith , Thank you for choosing New Hotel during your stay in Athens as well as for taking the time to share with us your experience. We are glad to read that you overall enjoyed our hospitality ,services and strategic location. Kindly note that all of our rooms feature triple glazed windows to keep noise at a minimum level considering the hotel's central location. On behalf of our entire team we thank you and it will be our pleasure to welcome you back. Happy Travels

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In summer after COVID, design, spacious rooms and incredibly comfortable future in city jammed with great restaurants and people
Stayed 4 nights in Jul 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 21 Jul 2022
Dear Stanley, Thank you so much for choosing New Hotel during your stay in Athens as well as for taking the time to share your experience. We are so thrilled that you enjoyed your recent stay with us and left the hotel full of lovely memories. On behalf of our entire team we wish you all the happiness and it will be our pleasure to welcome you back !! Happy Travels

10/10 Excellent

Dorothy

Stayed 2 nights in Jul 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 19 Oct 2022
Dear DorothyThank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Happy Travels

8/10 Good

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 6 Jul 2022
Dear Marie, Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Happy Travels

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly comfortable, design hotel with friendly staff convenient to work and sights.
Stayed 2 nights in Jun 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 6 Jul 2022
Dear Stanley ,Thank you so much for showing your preference towards New Hotel as well as for taking the time to share your kind and appreciative top score review. We are glad that you enjoyed our hospitality, design, strategic location as well as our services. We will happily share your appreciative review with our team members and will be more than happy to accommodate you again on your next visit to Athens. Happy Travels Natasa Papaefstathiou Assistant Hotel Manager

10/10 Excellent

Michele

Stayed 1 night in Jun 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 6 Jul 2022
Dear Michele, Thank you so much for taking the time to share your review of New hotel. We are so thrilled that you enjoyed your recent stay with us and left the hotel full of lovely memories. Looking forward to welcoming you back again. Happy Travels

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design hotel, spacious rooms, perfectly located
Stayed 2 nights in May 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 6 Jul 2022
Dear Guest, Thank you for recommending New Hotel after the experience you had with us! We are very glad that you enjoyed our design, our strategic location as well as hospitality. Our team would like to thank you and it will be our pleasure to welcome you back. Happy Travels

10/10 Excellent

Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in May 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 23 May 2022
Dear Ann, Thank you so much for your top score review. On behalf of our team we thank you and it will be our pleasure to welcome you back to New Hotel. Happy Travels

10/10 Excellent

Victoria

Stayed 3 nights in Apr 2022
Response from Natasa Papaefstathiou Assistant Hotel Manager on 23 May 2022
Dear Victoria, Thank you so much for your top score review. On behalf of our team we thank you and it will be our pleasure to welcome you back to New Hotel. Happy Travels

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, has balconies, close to historical sites & bus/metro, nice staff, rooftop restaurant
Stayed 5 nights in Apr 2022
Response from FOM on 2 May 2022
Dear Crystal, Let us thank you for recommending New Hotel after the experience you had with us! We are proud to know that you enjoyed our friendly staff and comfortable room. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Kind Regards, Michaloudis Vangelis

10/10 Excellent

Piali, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to Acropolis, Plaka and Monastiraki. Beautiful views and great service on the rooftop bar and restaurant. Comfortable rooms.
Stayed 3 nights in Apr 2022
Response from Vangelis on 18 Apr 2022
Dear Piali, Thank you very much for rating your stay in New Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are proud that your comfortable room, service, beautiful view and convenient location contributed to your positive experience. We would love to welcome you back in the nearest future. Kind Regards, Michaloudis Vangelis

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Oct 2021
Response from Natasa Papaefstathiou Assistant Hotel Manager on 8 Feb 2022
Dear Kevin, Thank you so much for your top score review of New Hotel. We are happy you appreciated our strategic location and it will be our pleasure to welcome you back to New Hotel. Happy Travels !!