Terrace/patio

Reviews of Arion Athens Hotel

3 out of 5
Arion Athens Hotel
18 Agiou Dimitriou Street, Monastiraki / Plaka, Athens, Attiki

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 710 reviews" "
Rating 8 - Good. 311 out of 710 reviews" "
Rating 6 - Okay. 78 out of 710 reviews" "
Rating 4 - Poor. 13 out of 710 reviews" "
Rating 2 - Terrible. 8 out of 710 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rami, jerusalem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent hotel. Convenient, clean room,OK bed and shower. Nice balcony with views of psirri, Plaka to the south, and lycattus hill to the east. Easy parking in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Elanit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to everything. Safe and easy to find places by walking
Stayed 6 nights in Feb 2024
Response from Sofia on 23 Mar 2024
Thank you Elanit! Your comments are the biggest reward to all our hard work and we thank you for taking the time to share your lovely experience with us online! We hope to see you again! Sincerely, Sofia

6/10 Okay

Nigel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2024
Response from Sof on 23 Mar 2024
Thank you Nigel for highlighting our great location! What is there we can improve in order to achieve your 5/5 score? We hope to see you again!! Sincerely, Sofia

8/10 Good

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from S on 2 Feb 2024
Thank you Marvin for your high score and for recommending us! We truly hope to see you again and we wish you a Happy New Year, full of travels! Sincerely, Sofia

10/10 Excellent

Ann

Stayed 2 nights in Nov 2023
Response from S on 2 Feb 2024
Thank you Ann for your high score and for recommending us! We truly hope to see you again and we wish you a Happy New Year, full of travels! Sincerely, Sofia

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
Uncomfortable
Response from Sofia on 18 Oct 2023
Dear Mohammed, thank you for taking the time to share your comments with us - although we would have hoped to know about them during your stay in order to propose a solution, but we only read them now. We are sad to see that you felt uncomfortable in our hotel during your short stay. What exactly was it that you didn't like so that we can improve it? We hope to hear back from you in our continuous effort to improve. Sincerely, Sofia

10/10 Excellent

Lea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the Acropolis
Very nice hotel, with fantastic view of the Acropolis. Close walk to Monastaraki and Plaka and an easy walk to the Acropolis. Be sure to go in and out the front door as the neighborhood out the back door is a little sketchy. Staff is very friendly and helpful. We requested two twin beds, but were given a room with one queen and one rollaway twin, which made the room crowded. The queen was fairly comfortable, but the twin was hard. Very good breakfast buffet from 7:30 to 10:00. Lots of restaurants nearby. Overall, a nice clean hotel with good location.
Stayed 2 nights in Sep 2023
Response from Sofia on 18 Oct 2023
Thank you Lea for your kind comments. We are delighted to read that you thoroughly enjoyed your stay and rate us with 10/10! Your comments will be shared with all our team and we hope to see you again! Sincerely, Sofia

10/10 Excellent

Ramprakash Coniki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and proximity to all sights
Stayed 2 nights in Aug 2023
Response from Sofia on 18 Oct 2023
Thank you for your wonderful remarks that I have shared with all our staff! We hope to see you again! Sofia

10/10 Excellent

Mary

Stayed 3 nights in Aug 2023
Response from Sofia on 18 Oct 2023
Thank you Mary for your high score!

10/10 Excellent

Elisangela

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sofia on 27 Oct 2023
Thank you Elisangela for your high score and for recommending us! We hope to see you again in one of the hotels of our Group TourHotel.Best Regards, Sofia

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is great and great location.
Stayed 1 night in Aug 2023
Response from Sofia on 25 Oct 2023
Thank you Steve! Your comments are the best reward to all our hard work! We hope to see you again in one of our hotels. Sincerely, TourHotel Group

10/10 Excellent

Ettore

Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff, very central location
Stayed 1 night in Jul 2023

10/10 Excellent

Jose, Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and accommodations were excellent. Great location with easy access to restaurants and transportation.
Stayed 3 nights in Jul 2023
Response from Sofia on 29 Jul 2023
Thank you Jose for your kind comments! We are delighted to read that you thoroughly enjoyed your stay and we hope to welcome you back soon! Thank you for recommending us! Sofia

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything! Awesome location
Stayed 3 nights in Jun 2023
Response from Sofia on 14 Jul 2023
Thank you John! We are thrilled to read that you enjoyed your stay at our hotel and we hope to see you again! Thank you for recommending us!

8/10 Good

Dorothee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located to see all the historical sights. If you're coming with a car make sure it's a small ones as the streets are very small! We paid for parking in a close by parking. Room is comfortable. A shame the breakfast room is so gloomy.
Stayed 2 nights in Jun 2023
Response from Sofia on 14 Jul 2023
Thank you Dorothee for taking the time to share your comments that help us improve our services even more. We hope to see you again at one of the hotels of our Group TourHotel.gr

8/10 Good

Jeanelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location.
Stayed 2 nights in Apr 2023
Response from Sofia on 24 Apr 2023
Thank you Jeanelle for your kind remarks and for recommending us! We hope to see you again! Sincerely,Sofia

10/10 Excellent

HEIDI

Stayed 2 nights in Apr 2023

10/10 Excellent

Yumi

Stayed 3 nights in Mar 2023
Response from Sofia on 24 Apr 2023
Thank you Yumi! Sincerely, Sofia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Room was good and the staff friendly. Good location.
Stayed 2 nights in Mar 2023
Response from Sofia on 24 Apr 2023
Thank you very much for recommending us! I will be sure to share your comments with all the team! Best wishes from us all! Sofia

8/10 Good

marta silva

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
location, you can use the airport bus or the undreground
Stayed 5 nights in Jan 2023
Response from S on 8 Feb 2023
Thank you Marta Silvia for your nice comments! We are delighted to read that you appreciated the easy to access location of our hotel and we hope to see you again in one of our group's family run hotels in the center of Athens and the Peloponnese. Sincerely, Sofia

10/10 Excellent

ILIAS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and people
Stayed 3 nights in Jan 2023
Response from Sofia on 1 Feb 2023
Thank you Ilia! Your comments mean a lot to our team! We hope to see you again in one of our group's family run hotels. Sincerely, Sofia

10/10 Excellent

Soohyoung

Stayed 1 night in Jan 2023
Response from Sofia on 1 Feb 2023
Thank you Soohyoung for your high score! We are delighted to see that we exceeded your expectations and we thank you for recommending us! We hope to see you again! Sincerely, Sofia

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No soda mashin.
Response from Sofia on 30 Dec 2022
Dear Sergei, we are delighted to see your high score and we thank you for recommending us! We truly hope to see you again in 2023!!! We wish you all the best and Happy New Year! Sincerely, Sofia

10/10 Excellent

Milind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying Athens
Nice hotel, comfortable stay, great view of the Acropolis from our room (though slightly obstructed by the building in front) and the terrace. Good choices for breakfast, clean rooms. Being winter they had heat from the A/C so had to open the window to cool off (we are from America so 16C is not cold for us). Staff was very friendly, hotel is walkable distance to everything and public transport and Metro Monastraki stn. 6 min. walk or Omonia stn. 10 min. and Cecil hotel at 100m where most tour operators will pick you up. Great local food in restaurants all along the hotel street. Enjoyed my wine on the terrace with great day and night views of the Acropolis. Would recommend this hotel over others in the area at higher prices. Get the rooms with the view as it's definitely worth the price of €83 off-season price.
Stayed 9 nights in Dec 2022
Response from Sofia on 13 Jan 2023
Thank you Milind! We appreciate your kind comments that will be shared with the whole team! We are happy to read that you enjoyed your stay at our Superior Rooms with Acropolis View and we thank you for recommending us and our vibrant neighborhood! Also, the heat from the A/C can be individually adjusted from your room.We truly look forward to welcoming you back for a return stay in one of our hotels in Athens or the Peloponnese! Have a great 2023! Sincerely, Sofia

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location was EXCELLENT. Acropolis, shopping, Plaka neighborhood, restaurants, train station all walking distance. Neighborhood was cool, nightlife everywhere, lots of unique shops. Must check out Karras Leather, a shop selling one of a kind handmade leather bags and goods. Antony is a true artist (just look for a small shop with amazing bags in window and hand drawn patterns hanging on the back wall). I would stay here again. The view of the Acropolis from our balcony was awesome!
Response from Sofia on 13 Jan 2023
Thank you Alissa! Your comments are the best reward to all our hard work and are delighted to read that we exceeded your expectations! Thank you for recommending us and our Superior Rooms with Balcony and Acropolis View! It will be our pleasure to welcome you back in 2023! Happy New Year from us all! Sincerely Sofia

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Easy check-in. 2 lifts. View from 6th Floor balcony and roof terrace to the acropolis was amazing. Location was very central and felt very safe despite numerous side streets. Metro station 5 minutes walk. Surrounded by numerous friendly, fun restaurants catering for all budgets. Breakfast was more than adequate and staff kept the breakfast room very clean and well stocked.
Stayed 8 nights in Nov 2022
Response from Sofia on 13 Jan 2023
Thank you Bridget! We are thrilled to read that we exceeded your expectations and your comments will be shared with all our team who contributed to this amazing experience! We truly hope to see you again! Happy New Year from us all! Sofia

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Ronny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, perfect view , very clean , nice breakfast
Stayed 2 nights in Nov 2022
Response from Sofia on 25 Nov 2022
Thank you so much for your high score and comments! I will be sure to share with all our staff! Word of mouth is the best we can wish for and we thank you for recommending us! We hope to see you again! Sincerely, Sofia

10/10 Excellent

marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first, i thought the area was ghetto. Full of Graffiti everywhere. We weee afraid to go out at 1st but at our surprised the area was full of fun specially at night. The area was a party atreet for everyone. Restaurants, stores and bars. Its was block away from the train station square. The hotel has a roof top that shows the Acropolis. It was magical to just stair at it night and day. Highly recommended
Stayed 7 nights in Nov 2022
Response from Sofia on 25 Nov 2022
Thank you Marilyn! We are delighted to read that you thoroughly enjoyed your stay! Our area is one of the most famous for Athenians as well as foreigners and we are very happy to read that you enjoyed walking around! As you noted, there are lots of restaurants, bars and many more stores, making Psirri a true Athenian neighborhood! We hope to see you again and we thank you for recommending us! Sincerely, Sofia

10/10 Excellent

James Allen

Liked: Staff & service, amenities, property conditions & facilities
The staff was very helpful and attentive It was close to restaurants and shopping. The breakfast buffet was good. The only thing I can say I would change was a larger bathroom the door blocked a clear entrance. Overall I give it 5 stars.
Stayed 6 nights in Nov 2022
Response from Sofia on 25 Nov 2022
Thank you James Allen for your 5 stars! We are truly delighted. Had we known you preferred a larger bathroom, we would have been more than happy to show you other rooms with larger bathrooms. Next time, do not hesitate to ask for it at the reception to allow us to make it happen! Sincerely, Sofia

8/10 Good

Avraam

Travelled with partner
Liked: Cleanliness, staff & service
Decent hotel. Room was okay but nothing made it stand out. Very basic breakfast!
Stayed 3 nights in Oct 2022
Response from Sofia on 25 Nov 2022
Thank you Avraam for taking the time to share your comments on Expedia. We truly hope to see you again and maybe next time you will have the time to enjoy our roof terrace as well, with unobstructed views to the Acropolis - especially breathtaking at night. Best Regards, Sofia

10/10 Excellent

Molly

Stayed 3 nights in Oct 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Sofia on 20 Oct 2022
Thank you Ashley for your high score!

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service
Great location, breakfest, kind customer service! Low budget and amazing hotel
Stayed 2 nights in Oct 2022
Response from Sofia on 20 Oct 2022
Dear Carla, we can't thank you enough for all your wonderful remarks which I will share with all our staff! We have been in the hospitality industry for over 6 decades and comments such as your are the best reward to all our hard work! We hope to see you again! Sincerely, Sofia

8/10 Good

Thayra, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of this hotel. It is within one minute walking of a beautiful area full of restaurants and bars. Yet I was not disturbed at all by outside noises. In fact, I didn't hear any noise from my room. The check-in was quick and the staff were all very nice and helpful. The breakfast was delicious and it was the perfect mix between Greek items and more traditional breakfast for tourists. Lastly, the rooftop was a true hidden gem! That view of the Acropolis at night was majestic. My only minor complaint of my experience is the room feels small, yet I must say it met my needs (shower and sleep). I would definitely stay here again!
Stayed 2 nights in Sep 2022
Response from Sofia on 10 Oct 2022
Thank you Thayra for taking the time to leave a detailed review of your recent stay with us! We are delighted to read that you thoroughly enjoyed your stay and that you are recommending us! We truly look forward to welcoming you back for a return stay when your travels take you back to Athens! Sincerely, Sofia

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice guest chill area with couches. Full range of options for breakfast. View of Acropolis! Near restaurants and shopping. Quick taxi ride to/from Larissis train station.
Stayed 2 nights in Aug 2022
Response from Sofia on 31 Aug 2022
A big thank you Lorraine! We are delighted to read your kind comments that I will be sure to share internally! Your comments are the biggest reward to all our hard work and we thank you for recommending us! We hope to see you again! Sincerely, Sofia

10/10 Excellent

Mariella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for this gem. The staff was very friendly and helpful. The hotel was clean and comfortable. The breakfast in the morning was delicious and so many choices to choose from. the view of the acropolis on their balcony was impressive. Hotel located in the perfect spot. Centralized area with restaurants within a block away. Within walking distance to all the areas we wanted to sightsee. I would definitely recommend to anyone.
Stayed 4 nights in Aug 2022
Response from Sofia on 31 Aug 2022
A big thank you Mariella! We are delighted to read your wonderful remarks that I will be sure to share with all our staff! Your comments are the biggest reward to all our hard work and we truly thank you for recommending us to fellow travelers! Sincerely, Sofia

8/10 Good

Mrs J F

Stayed 2 nights in Aug 2022
Response from Sofia on 23 Aug 2022
Thank you Mrs JF for taking the time to review us! We are delighted to read that you enjoyed your stay in our hotel and we hope to see you again! Sincerely, Sofia

8/10 Good

Florent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jul 2022

10/10 Excellent

George

Liked: Cleanliness
Stayed 1 night in Aug 2022

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well located in Athens. The rooms were very nice and clean and the staff were very helpful when checking in and out.
Stayed 2 nights in Jun 2022
Response from Sofia on 6 Aug 2022
Thank you Natasha for your high score! We aim to provide the best in accommodation and service and reading that we exceeded your expectations makes us very happy! Sincerely, Sofia

10/10 Excellent

Farrah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that this hotel was located in a cute neighborhood. The customer service was amazing!
Stayed 2 nights in Jun 2022
Response from Sofia on 6 Aug 2022
Thank you Farrah! We are delighted to read your comments that I will be sure to share with all our staff! We hope to see you again! Sincerely, Sofia

2/10 Terrible

Naylofar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It should not be considered as a hotel… it’s a small in… never again
Stayed 1 night in Jul 2022
Response from Sofia on 6 Aug 2022
Dear Naylofar, we are very surprised with your review as it certainly does not match the reviews of our other guests. We are a 3 star hotel offering what is best within our category - including 24 hours reception, breakfast buffet with a selection of hot and cold dishes, daily maid service, and free Wifi among others. We have 51 rooms. Our category is the most common in Europe. I would have welcomed the chance to speak with you personally during your stay to address any of your concerns and I am sorry you did not present us with this opportunity. Sincerely, Sofia

6/10 Okay

Fernando

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Sofia on 20 Jun 2022
Dear Fernando, as we strive to provide the best in accommodation and service we are sad to see that you rate us with 6/10. Is there anything specific you didn't like? If you have the time we would appreciate a few comments so that we know how to improve and achieve your 100% satisfaction the next time. Sincerely, Sofia

8/10 Good

Maisoon, Phx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

8/10 Good

rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff. Could be better if they would provide a water kettle in the room. Roof terrace would be amazing if there was a bar. Need to order drinks at reception. But not very early or late because there’s only one person at reception.
Stayed 4 nights in May 2022
Response from Sofia on 20 Jun 2022
Dear Rita, thank you for taking the time to share your kind comments on Expedia. We are happy to read that you enjoyed your stay and the views from our roof terrace and we are happy to assist our guests 24 hours whenever they need to purchase from the bar - which is operated by our front desk staff. We truly hope to see you again! Sincerely, Sofia

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to all the major sites. Plenty of bars and restaurants a few mins away. Local area is like any other busy city centre with lots of tourists
Stayed 9 nights in May 2022
Response from Sofia on 20 Jun 2022
Thank you Frank! We are delighted to read that you thoroughly enjoyed your stay and we thank you for recommending us! Sincerely, Sofia

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
Nice place located close to attractions and resteraunts.
Stayed 1 night in May 2022
Response from Sofia on 20 Jun 2022
Thank you Paul for taking the time to share your comments on Expedia! We truly hope to see you again! Sincerely, Sofia

8/10 Good

guy, tenafly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, small rooms
Stayed 2 nights in May 2022
Response from Sofia on 10 May 2022
Thank you for taking the time to review us! We are very happy to read that you enjoyed the central location of the hotel that allows you to walk everywhere! We hope to see you again and we thank you for recommending us! Sincerely, Sofia

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a visit to Athens
Great hotel! You can walk to all the ancient ruins from here, and you're really close to great restaurants and shopping. Plus the staff was great, and the breakfast was delicious.
Stayed 3 nights in Apr 2022
Response from Sofia on 26 Apr 2022
Dear Alison, we can't thank you enough for your wonderful remarks that I will be sure to share with all the staff! We are delighted to read that we exceeded your expectations and that you thoroughly enjoyed your stay including the complimentary breakfast buffet and more! Thank you for recommending us! Sincerely, Sofia