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Reviews of Hotel Colinas del Sol

3 out of 5
Hotel Colinas del Sol
Calle Boqueron, Atenas, Alajuela

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 80 reviews" "
Rating 8 - Good. 28 out of 80 reviews" "
Rating 6 - Okay. 4 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 1 out of 80 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming family owned and operated venue - very peaceful, lovely pool and naturally beautiful property. Staff is wonderful and room was clean and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anadyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

HERNAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and dinner, lots of nature, excellent service, nice place, I will come back.
Stayed 7 nights in Nov 2023
Response from Hotel Colinas del Sol on 29 Dec 2023
Hola HernanMuchas gracias por tus comentarios. Esperamos verte pronto.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Wells

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Chose this property based on the wonderful reviews. Honestly, this is a motel. Yes, the grounds are beautiful and the staff is nice but the rooms are outdated, AC barely works (actually broke down in the middle of the night), pool had a muddy water color and old half broker plastic lounges. Bathrooms are extremely outdated and scary looking. There is no view at this property. I was counting minutes to get out from there.
Stayed 1 night in Apr 2023
Response from HCS on 19 Apr 2023
We are very sorry that your stay was not what you expected, we would have liked you to indicate the discomfort when you were at the hotel to look for how to help you. But we appreciate your time and your visit and we will work on the best suggestions. :)

4/10 Poor

Carol

Liked: Staff & service
Disliked: Property conditions & facilities
I expected the Resturant to be opened but was closed for dinner. Grounds not well kept up. Areas felt dirty with porches and mats not cleaned. Parking felt insecure until asked to park up but my room.
Stayed 1 night in Mar 2023

8/10 Good

Natalia

Stayed 1 night in Mar 2023

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazingly friendly and helpful and the rooms are always clean and nice… The food is delicious and consistent. My only complaint was the condition of the swimming pool but I’ve stayed there many times before and I think it was a one off
Stayed 1 night in Mar 2023

8/10 Good

Laurel

Stayed 2 nights in Mar 2023

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service
Nice smaller hotel with great location and staff
Stayed 2 nights in Jan 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great property with very friendly staff. Would recommend this property and stay here again for my next trip.
Stayed 3 nights in Apr 2022

10/10 Excellent

Sopha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the birds including the Costa Rican national one.
Stayed 1 night in Mar 2022

6/10 Okay

Roberto

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Generally the hotel is not in very good condition. A little run down. Gardens are not well kept, disrepair details in rooms. Swimming pool and other areas with paint scraped off. Beach chairs around swimming pool in bad shape. Generally the pool area is not inviting. Seems the hotel has seen better days, probably due to struggles during pandemics. We were expecting more given the many stellar reviews. Dining area is Ok and breakfast was good.
Stayed 1 night in Feb 2022

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Colinas del Sol on 9 Sep 2021
Gracias por tu reseña! La apreciamos mucho :)

10/10 Excellent

Sofia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Hotel and staff are wonderful. People there very friendly and helpful. Food at restaurant surprised us with great quality. Perfect place to escape after airport.
Stayed 1 night in Jun 2021
Response from Colinas del Sol on 5 Jul 2021
It's great to read this! We're happy because you had a great time. Hope to see you again :)

10/10 Excellent

Renie, Columbus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens, nice villas, nice pool that our kiddo loved.
Stayed 1 night in Jan 2021
Response from HK on 20 Jan 2021
Thank you very much for your review, its our pleasure to serv you. (:

10/10 Excellent

MaryLou, Ashland, Oregon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Loved that there is a restaurant on property as it is a walk to town.
Stayed 3 nights in Feb 2020
Response from Front desk on 11 Mar 2020
thank you! We are glad you had a good time here!

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Front desk on 19 Feb 2020
Hello Cristina! We are glad you had a good time here. Thank you for your score!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is beautiful, room was comfortable and clean
Stayed 1 night in Jan 2020
Response from Staff on 19 Jan 2020
Hello,thank you for your good comments, your opinion is very important to us.

8/10 Good

John, St. Louis, Mo.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds of the property are beautiful and the staff was outstanding, especially Katarina who was extremely helpful. The property and our unit were very clean. My only complaint about the property was the extremely hard mattress. It was like sleeping on plywood.
Stayed 1 night in Jan 2020
Response from Staff on 15 Jan 2020
Hello John Thank you for your coments. We are sorry that you did not like the orthopedic mattrasses, they are harder than usual, maybe besause they are new. We hope to see you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place its my second home ..i always come here when i visit my folks...they r the sweetest n nicest ppl to help u with anything u need...will always come back n thank u always for everything from the bottom of our hearts..will be back in a few months.....
Stayed 5 nights in Nov 2019
Response from Front desk on 30 Nov 2019
We are glad that you enjoyed your stay at our hotel. Thank you very much for your good comments and we look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Front desk on 22 Sep 2019
Thank you very much for your rating, the opinion of our guests is very important to us

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old and run down but the pool was okay....rooms are very small and the bed was like sleeping on a board...
Stayed 1 night in Jul 2019
Response from Karina, Front desk on 12 Jul 2019
Thanks for your review, the comments of our guests are very important. Ask about our new mattresses on your next visit!

8/10 Good

Verified traveller

Travelled with partner
The neighborhood was a little sketchy but this hotel was really nice. You felt like you were in the jungle s little bit. Pretty flowers, neat trees. The cabins were really nice with a porch that had a table and chairs and a hammock! The reception/dining area was very nice. Free breakfast was awesome. The workers were very nice. The only downside was loud animal noises at night.
Stayed 1 night in Apr 2019
Response from Front desk on 20 May 2019
Hello, Thank you for your kind comments, we really appreciated them. Regards,

10/10 Excellent

Linda, Falls Church, VA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and grounds. Welcoming staff. Good food!
Stayed 1 night in Mar 2019
Response from Front desk on 20 May 2019
Dear Linda, Thank you for your kind comments, we really appreciated them We hope to have you back son!! Best regards,

4/10 Poor

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I stayed here for 3 days. The property is nice and the food is ok. The food is kind of pricey and the breakfast is ok. Downtown is about a 10 minute walk but you can catch a cab for about $1. Its not much to do around this area. The room was nice and beds could be better. I payed for a king size but i got two twin beds pushed together. My room had ants all in the kitchen. The pool is nice but it stayed dirty alot because of the leaves. Next vist to costa rica i probably will stay some where else. The staff is real nice, they even helped me order a pizza ($15). Taxi from the airport to the hotel is $45 for each trip.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautiful and the place felt serene
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place with very accommodating staff. Driving up the our room was a little scary and hazardous.
Stayed 1 night in Feb 2019

10/10 Excellent

Dena, Salt Lake City, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed here one night before flight out next morning. Seems pleasant, wish we could have enjoyed the pool. Had dinner and breakfast . Dinner was good, a little pricier than we found at most other restaurants in CR. Breakfast was included, few selections of some meats, scrambled eggs, fruit, toast and juices and coffee and teas.
Stayed 1 night in Nov 2018

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of Atenas,
Our bungalow was in a beautiful setting with well maintained gardens, good pool. Access to Atenas by taxi was easy, costing about $2-3 each way. The restaurant was good, the food tasty. Douglas and Frank went out of their way to help us with forward travel arrangements. The only suggestion we have would be that the shower tiles be made nonslip.
Stayed 3 nights in Oct 2017

4/10 Poor

Karen, Columbus, MS USA

Disliked: Staff & service, property conditions & facilities, room comfort
Big disappointment!
I suppose there may be some Costa Ricans who would describe Colinas del Sol as a "hotel". I would not! My first experience as a Girl Scout in a hostel-type environment was 100% better. Yes, I carefully read all its reviews on the Internet before I booked. Since I returned, I have re-read them only to realize how misleading they are. Example: the recliner lined pool skirt advertised had not one single chair; the pristine stainless steel cooking utensils shown in the pictures were actually dented and rusty; the ceiling fan was less than half the size needed & worst of all, there was NO Air Conditioning. We left ASAP; still, my request for a refund was denied.
Stayed 3 nights in Aug 2017

10/10 Excellent

Sharon, Fort Worth, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds are a beautiful tropical garden.
Staff was so friendly, it was more like a family reunion. Loved them.
Stayed 7 nights in Aug 2017

8/10 Good

Ronald Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colinas del sol, Atrnas
Nice hotel close to town center, walkable. Good helpful staff. Very nice pool area. Good breakfast!

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderfull

10/10 Excellent

John, Boulder, CO.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when visiting Atenas.
This was our first time visiting Atenas and we're glad we stayed at Hotel Colinas. Facilities are well maintained and the staff is friendly and helpful. The restaurant on location has great food and a very nice atmosphere. We highly recommend for anyone traveling to Atenas.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful estate
Beautiful room and estate. We had read negative reviews about this resort. However we personally had a wonderful stay!

8/10 Good

Lynn, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and peaceful
Staff are friendly and helpful, setting is beautiful, rooms are comfortable. We've stayed several times and the experience is consistently good.

10/10 Excellent

Amy M., Nice big pool surrounded by trees with lots of birds. A nice place to relax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens, quiet, free buffet breakfast
The superior rooms are open and spacious, clean and have a kitchenette. Good beds, cable tv and a restaurant. Friendly staff. Nice big pool surrounded by trees with lots of birds. A nice place to relax

6/10 Okay

Verified traveller

Stop Over between Coasts
One night stay traveling between coasts. Some rooms worn out (damaged screen doors etc., but requested change and the staff came through). Very nice relaxing pool area. Breakfast OK.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Hotel Colinas del Sol
For couples, there is no privacy as the curtains are not sufficiently opaque; Jalousie windows in poor repair and cannot be closed; No A/C. Worse than the room's ant infestation, male staff constantly passed cabin to flirt with my girlfriend. Rickety noisy king bed frame w/ 2 twin mattresses put together; cheap pillows and linens. Cheap furniture; outdated appliances; no microwave; poor plumbing. Breakfast bar often found without staff; no attention to refilling food selections; zero meat option. Dishes were always dirty. Restaurant unlikely to pass cleanliness inspection. Breakfast closed well before 9:30 AM closing time. Hotel has 15 cabins which should be quaint, until hotel bussed in 60 locals who invaded our quaint and quiet environment in favor of hotel profits. We were in the pool scene of Caddy Shack. Hotel used the cabin next ours as their Cabana so we had 60 neighbors for our Saturday. One local we found relaxing in OUR hammock. Hotel should: Replace beds with real king mattresses with linens worthy of its customers. Jamming 2 twin mattresses on a creaky and rickety bed frame is not worthy. Split A/C units are inexpensive now; install them, both for the comfort and privacy of your guests. It can get very hot in the rooms and neighbor cabin guests can hear everything from your cabin. Replace portable stoves with microwave ovens. STOP bussing in locals for profit. Hotel is killing its business by destroying the quiet environment its guests expect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been coming back to Las Colinas every 3 months and the place is great!
Response from General Manager on 23 Feb 2016
We are grateful to know that your stay was wonderful in Colinas del Sol. Hope to see you soon.

10/10 Excellent

Robert, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Extended My Stay in Paradise
I arrived late the first night and in the morning I had a mishap in my room. The owner apologized and took responsibility and moved to me to a better room so I stayed to more nights. I am glad I did because it is a very peaceful setting and the staff is very effective and friendly. A hidden oasis for sure. I would highly recommend it to unwind. They even offer yoga in the morning for a small fee. If you are debating about spending more money for a bigger room do it. It is worth every penny and more. The cheaper rooms are adequate but a bit cramped even for one person for ore than a night or two.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great bargain - friendly hideaway
This hotel was a jewel. The staff were very nice. The restaurant served wonderful breakfasts. We got ours included with the price of the hotel. The room was surface clean and tidy but not really deep cleaned. (cobwebs in corners of the high ceilings) The hotel itself was a lovely tropical jungle setting with unusual birds calling out and nesting in the palm trees. I would definitely stay here again as it is a bargain and the staff are so helpful. It is walking distance to town (about 3/4 mile) with some hills and not many sidewalks. Doable for those with good shoes and not afraid of a hill.

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
stayed for 3 nights total. Staff was very accommodating ....we needed to add another person to our group and they brought us another bed and towels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Karen, redwood city, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Eco-hotel
The hotel is located very close to Atenas and in a lush garden environment. The owner and staff could not be more accommodating. The food was delicious. The pool was large and clean. And the room was a good deal for the inexpensive cost. The surrounding gardens teem with wildlife including interesting birds that build large nests hanging from the palm trees. We'll be back!