The staff at Miradas Arenal Hotel & Hotsprings were very accommodating and friendly. Kevin, Mariet, Randle, and Feilipe were excellent and attentive. They always made sure that I was comfortable and getting the most out of my Arenal/La Fortuna experience. They helped me find the best ATV touring company, birdwatching company, and zip lining company. The breakfast was brilliant and both choices were tasty and healthy. I really felt appreciated and part of the family after awhile. They even upgraded my bungalow when a leak was found in my old one. The only upgrade I'd suggest would be to some minor cosmetic details of the property, but these were minor. Overall great place, great staff, and they really make you feel appreciated when you're there.