Dear Sau-Tak,We appreciate you taking the time to share your feedback with us. We deeply apologize for the cleanliness issue you experienced with the bedsheet and the noise disturbances you encountered due to the lack of soundproofing. Please rest assured that we take your comments seriously and will address these matters with our housekeeping and maintenance teams to ensure improvements are made.We strive to provide all our guests with a comfortable and enjoyable stay, and we are disappointed to hear that we fell short of your expectations on this occasion.We hope you will give us another opportunity to host you and provide you with the excellent experience we are known for.Warm regards,Team Leonardo Hotel Antwerpen

Dear Shadi,Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience caused by the smell of cigarettes in your room. We strive to provide a comfortable and smoke-free environment for all guests, and we will address this issue with our housekeeping team to ensure that proper measures are taken to eliminate any odors. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Team Leonardo Hotel Antwerpen

Dear Nazife, thank you very much for taking the time to share your experience with us about your stay in our hotel. It is with pleasure to see that you enjoyed your stay and everything went as expected. We appreciate your nice score and we hope we may welcome you again in the near future. Kind regards, Naomi Avonds Front Office Manager

Dear guest, thank you very much for your nice feedback regarding your stay. We are happy to see that your stay went as you expected. We hope to welcome you again in the future. Kind regards, Naomi Avonds Front Office Manager

Dear guest, thank you for taking the time to share nyour experience with us. We sincerely regret that your stay didn't went as you expected. Could you explain us what exaclty happened that made you give us this score ? In this way we can have a look for a mutual solution. We would appreciate it and thank you very much Best regards, Naomi Avonds Front Office manager

Dear guest, thank you for sharing your experience with us about your stay in our hotel. We appreciate this and are looking continuously to improve ourselves in order to provide excellent guest service. Have you mentioned this at the reception desk while staying with us ? Has anything been doner about it during your stay ? We look forward hearing from you. Best regards, Naomi Avonds Front Office manager.

Dear guest, thank you for staying with us and for leaving a review online. We are happy to see that you enjoyed your stay with us. Could you only let us know what made you score us an 8 and what would have made the difference for you in order to give us a 10 ?We look forward in receiving your reply. Best regards, Naomi Avonds Front Office Manager.

Dear guest, thank you for taking the time to write down a review for us. We appreciate this and we do our utmost best to improve ourselves continuously. We understand from your review that your stay didn't went as expected and would like to know what exactly happened in order for us to improve ourselves. Thank you in advance for your time. Kind regards, Naomi Avonds Front Office manager.

Dear guest, thank you for taking the time to write down your review. We are really happy with this nice score and we hope we may wleocme you again in the future. Kind regards, Naomi Avonds Front Office manager.

Dear guest, thank you very much for this beautiful score. We appreciate that you have mentioned this in a review online and would like to thank you for it. We hope we may welcome you again in the future. Kind regards, Naomi Avonds Front Office manager.

Beste gast, hartelijk dank voor uw mooie score. Heel aangenaam te lezen dat u een fijn verblijf heeft gehad bij ons. Wij hopen u opnieuw te mogen verwelkomen in de toekomst. Met vriendelijke groet.

Dear guest, thank you for taking the time to share your experience with us. We are happy to read that you enjoyed your time with us and hope to welcome you again. Kind regards, Naomi Avonds Front Office manager.

Dear guest, thank you for taking the time to share a feedback about your stay with us. We regret reading that your stay didn't meet up to your expectations. We would like to know what exactly happened and please don't hesitate to contact us so we can take necessary actions. Best regards, Naom Avonds Front office manager

Dear guest, thank you for your review. We apolagize for the inconvenience regarding the technical problem with the AC. We will have a look into what has happened and make sure this doesn't occur anymore in the future. KInd regards, Naomi Avonds Front office manager.

Dear guest, thank you reviewing your stay with us. Were there any specific things that you have missed during your stay with us and which you like to see improved ?We look forward in receiving your reply. With kind regards, Naomi-A Front Office manager.

Dear guest, thank you very much for your review. We are happy to see that you enjoyed your time with us. We look forward in welcoming you again in the future. Kind regards, Naomi A, Front Office manager.

Dear guest, thank you very much for your review. We are happy to see that you enjoyed your time with us. We look forward in welcoming you again in the future. Kind regards, Naomi A, Front Office manager.

Dear guest, thank you very much for your review. We are happy to see that you enjoyed your time with us. We look forward in welcoming you again in the future. Kind regards, Naomi A, Front Office manager.

Dear guest, thank you very much for your review. We are happy to see that you enjoyed your time with us. We look forward in welcoming you again in the future. Kind regards, Naomi A, Front Office manager.

Dear guest, thank your for taking the time to review your stay. We appreciate that you have taken the time for this. Could you specify why you scored us a 6/10 and if there were any things we should improve in our hotel ? Thank you in advance and hope to welcome you again. Kind regards, Naomi-A, Front Office manager.

Dear guest, thank you very much for your review. We are happy to see that you enjoyed your time with us. We look forward in welcoming you again in the future. Kind regards, Naomi A, Front Office manager.

Dear guest, thank you for taken the time to review your stay with us. We value our guest's opinion and we look in improving ourselves continuously. Were there any specific things that should have been done differently in the hotel during your stay ? We look forward in receiving your reply and hope to welcome you again in the future. Kind regards, Naomi-A, Front Office manager.

Dear guest, thank you very much for your review about your stay. We appreciate this and value our guest's opinion. Could you let us know where there any special things that you missed during your stay in the hotel ? We feel that your stay didn't meet up fully to your expectations. We look forward in receiving your reply. Thank you in advance. Kind regards, Naomi-A Front office manager

Dear guest, thank you very much for your review. We are happy to see that you enjoyed your time with us. We look forward in welcoming you again in the future. Kind regards, Naomi A, Front Office manager.

Dear guest, thank you very much for your review. We are happy to see that you enjoyed your time with us. We look forward in welcoming you again in the future. Kind regards, Naomi A, Front Office manager.

Dear guest, thank you very much for your review. We are happy to see that you enjoyed your time with us. We look forward in welcoming you again in the future. Kind regards, Naomi A, Front Office manager.

Dear guest, thank you very much for your review. We are happy to see that you enjoyed your time with us. We look forward in welcoming you again in the future. Kind regards, Naomi A, Front Office manager.

Dear guest, thank you very much for your review. We are happy to see that you enjoyed your time with us. We look forward in welcoming you again in the future. Kind regards, Naomi A, Front Office manager.

Dear guest, thank you for your feedback. We are happy to read that you had a nice stay with us. We hope to welcome you again in the future. Best regards, Naomi Avonds Front Office manager.

Dear guest, thank you very much for this nice score. We really appreciate this and are happy that you enjoyed an excellent stay with us. Hopefully we may welcome you again in the near future. Best regards, Naomi Avonds Front Office manager

Dear guest, thank you very much for staying with Leonardo Hotel Antwerpen. We appreciate that you have taken the time to share your experience with us. Since we are always aiming to continuously improving ourselves, could you please let uw know what you did miss in the hotel in order for us to score a 10 out of 10 in stead of an 8 ? Thanks in advance for letting us know. Best regards, Naomi Avonds Front Office manager.

Beste gast, hartelijk dank voor uw feedback betreffende uw verblijf bij Leonardo Hotel Antwerpen. Fijn dat wij een score van 8/10 hebben gehaald maar uiteraard zouden wij graag willen weten wat u nog gemist heeft om hier een 10 van te maken? Mvg Naomi Avonds Front office manager

Dear guest, thank you very much for your stay and this perfect score! We are very happy that everything went as perfect during your stay. We hope we may welcome you again in the near future. Best regards, Naomi Avonds Front Office manager.

Dear Guest, thank you for taking the time to write down your feedback. It is very important for us and we are happy that you gave us this nice score. See you next time again in Antwerp! Best regards, Naomi Avonds, FOM

Beste gast, hartelijk dank voor uw het beoordelen van uw verblijf bij ons. Zou u kunnen aangeven welke dingen ertoe hebben geleid dat wij een 3 op 5 kregen? Wij zijn continu op zoek naar verbetering en daarom vinden wij dit uitermate belangrijk. Alvast bedankt. Mvg Naomi Avonds FOM

Dear guest, thank you for your feedback regarding your stay with us. we appreciate the time that you have taken for this. However we are very dissapointed to see this score on a review and would like to ask you to contact us personally to provide us some more information about what went wrong during your stay. We are continuously aiming to improve our guest service and this is very important for us. Thank you in advance. Best regards, Naomi Front office manager

Dear guest, thank you for your review.. We are happy to see that you did enjoy your stay with us. Since we are aiming to continuously improve our services, we appreciate any feedback or improvements you would like to see in the future in order for us to score a 10. Thank you in advance. Best regards, Naomi Avonds Front Office manager.

Dear guest, thank you for your review.. We are happy to see that you did enjoy your stay with us. Since we are aiming to continuously improve our services, we appreciate any feedback or improvements you would like to see in the future in order for us to score a 10. Thank you in advance. Best regards, Naomi Avonds Front Office manager.

Dear guest, thank you for your review.. We are happy to see that you did enjoy your stay with us. Since we are aiming to continuously improve our services, we appreciate any feedback or improvements you would like to see in the future in order for us to score a 10. Thank you in advance. Best regards, Naomi Avonds Front Office manager.

Dear guest, thank you for your review. We appreciate that you have taken the time to share your feedback with us. we hope that depsite the loudness of ofter guests in the hotel during this TML weekend you did like the hotel and visit us again in the future. Kind regards, Naomi Avonds Front office manager

Dear guest, thank you for taking the time to share your experience with us. We feel that your stay was not completely how you would have expected it to be and would like to know what you have missed during your stay or should be improved ? We look forward to receiving your feedback and hope to welcome you again in the future. Kind regards, Naomi Avonds Front Office manager

Dear guest, thank you for your review. We are happy to read that you enjoyed your stay with us. If we may ask as we are always trying to improve our review scores, what did you miss in the hotel or would you like to see improved which would mean that our hotel would score a 10 out of 10 for you ? Thank you in advance for feedback. We will definitely appreciate this. Naomi Avonds Front Office manager.