Lobby

Reviews of Eurostars Andorra

5 out of 5
Eurostars Andorra
Avinguda Meritxell, 23, Andorra la Vella

Reviews

8.8

Excellent

Rating 10 - Excellent. 296 out of 592 reviews" "
Rating 8 - Good. 220 out of 592 reviews" "
Rating 6 - Okay. 46 out of 592 reviews" "
Rating 4 - Poor. 19 out of 592 reviews" "
Rating 2 - Terrible. 11 out of 592 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for exploring Andorra! Room was clean and spacious and staff was very helpful. Secure on-site parking. Would definitely stay here again!
Stayed 2 nights in Dec 2023

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, with shopping and dining right there. Great breakfast as well. Very clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

JOSEF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very hospitable staff. We’ll be back!
Stayed 1 night in Sep 2023

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, rooms very clean and hotel in a very good location
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

david

Stayed 1 night in Jul 2023

8/10 Good

Evan

Stayed 1 night in Jan 2023

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and friendly staff.
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveller

Disliked: Staff & service
Parking not included
We booked this hotel due to the parking being included onsite. When we arrived they told us they did not have parking and could instead park in the public lot. We were charged 22 euros for the overnight parking and the hotel would not reimburse us after claiming to have free parking.
Stayed 1 night in Oct 2022

2/10 Terrible

Mohammad

Stayed 1 night in Oct 2022

8/10 Good

Bryan

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite nice. Air conditioning was poor. Room cooled down faster with the AC off and windows opened. Street noise was high with windows opened. Beds were comfortable.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Scott

Stayed 1 night in Jul 2022

8/10 Good

karen

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2022

10/10 Excellent

Rodrigo

Stayed 1 night in Apr 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good but not five stars hotel
Stayed 6 nights in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Just ok to stay
Well I dont feel like Im staying at the 5 stars place.
Stayed 1 night in Nov 2021

2/10 Terrible

Norah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
Not at all what you would expect from a 5 star hotel. The room was outdated a bit musty and uncomfortable. The windows wouldn't open, there is only a view of a parking lot and the staff were very rude. Especially the girl during checkout (Andrea) we wanted to grab a quick breakfast before checking out and we were worried we might be a few minutes late for the checkout and asked if we could get a 30 minute extension. She just said NO in a very rude way. We knew no one was checking into our room later because we asked earlier to get a room that would be ok to extend one more night (we were considering to stay longer before we saw the place) I have stayed in over 300 hotels and I've never had anyone not give at least one hour extension for check out. It was ridiculous. Will definitely not bother staying here again
Stayed 1 night in Jul 2021

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit
We had a very pleasant stay. Staff courteous, and helpfull. Dining was very nice and the souffle was incredible
Stayed 3 nights in Jun 2021

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UnderstatedLuxury
One of my favourite hotels in the world!
Stayed 2 nights in Oct 2020

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2020

4/10 Poor

Oleg

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Some pluses, but in general, disappointing
In general, disappointing. Pluses: very central location, good breakfast, separate rooms for parents/kid. Minuses: definitely, not 5 stars (3-4); housekeeping promised to bring iron desk, but forgot, air conditioner is loud, noise from pipes in the wall during the night. We stayed for one night, and next day moved to another hotel.
Stayed 1 night in Aug 2020

10/10 Excellent

MARIA PILAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location
Great stay and well managed through this Covid times. Nice spacious room with king bed (very comfortable), staff are really nice and helpful. The location is very central and accessible to all main shopping streets, attractions, Caldea and by car. Parking was tight opposite the hotel at €15 per night. Highly recommended.
Your room is fully disinfected
King Bed
Nice Seating room
Stayed 2 nights in Aug 2020

10/10 Excellent

CESAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very good location and excellent hotel
Stayed 1 night in Dec 2019

8/10 Good

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון במיקום מעולה לחופשת קיץ חדרי סוויטות מרווחים בחירה נכונה
Stayed 1 night in Oct 2019

10/10 Excellent

A, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to everything you need in town. The room exceeded expectations, especially for the price I paid. Would definitely stay again!
Stayed 1 night in Oct 2019

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain city
The most confortable room we have been during our 4 week trip. Great breakfast, our waitress for dinner super nice, excellent food and right in the middle of everything
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't realize all the rooms were junior suites, which was a huge plus, as we had a lot of repacking to do before flying home 2 days later. It was great to spread everything out in a space other than the sleeping area!
Stayed 1 night in Sep 2019

10/10 Excellent

shahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Stayed 1 night in Aug 2019

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing value for money. We had a suite which was stunning. Would definitely return
Stayed 1 night in Jul 2019

8/10 Good

Gerrad

Liked: Staff & service, property conditions & facilities
Good Hotel
Good hotel enjoyed my time would use it again. Only reason a couple of options were average was cleanliness of the bath could have been better and room cups were not replaced after being used and my mums room didn’t even get coffee facilities . Though reception staff were helpful and prompt to fix issues.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean hotel in great location. The amenities are a bit limited for a five star hotel though.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent guess service , great room, good location
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Generally good.
Excellent location. Great Service. Poor airconditioning. If you don't mind a hot room, then all should be ok.
Stayed 1 night in Jun 2019

8/10 Good

grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great hotel, friendly staff, fantastic location, in general very very good, The only downside €20 hotel parking charge, should be free or at least cheaper for the paying guests.
Stayed 1 night in Jun 2019

10/10 Excellent

Mario, Las Vegas Nevada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff was SUPER. definitely will go back and stay at the property. It was amazing
Stayed 1 night in Jun 2019

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely recommended.
Very nice hotel in excellent location, just across the big shopping mall, steps from coffee shops and restaurants. Easy parking underground.
Stayed 1 night in May 2019

10/10 Excellent

Phillip

Great hotel
Stayed 1 night in Nov 2018

8/10 Good

Vincent

The hotel was great, room was spacious, a separate seating area and the location was central to all shopping and restaurants.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice Slow check-in very fast for check-out. Very good location.
Stayed 1 night in Nov 2018

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and comfortable.
Interesting place, in a back street of the town. No parking on the site and a walk to local amenities. But good value, clean and comfortable accommodation.
Stayed 1 night in Oct 2018

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Property was close to a service area for another huge mall
Stayed 3 nights in Oct 2018