From the moment I entered the hotel, I was treated like garbage. Instead of people welcoming me in, there were three people shouting at me, one wanted to take my luggage, one measure my body temperature and the third one didn't even have any reason to stand there. All of them shouting simultaneously. I thought first that the hotel takes COVID-19 seriously and measures the body temperature of everyone entering, but no... That was the only time there was anyone doing that, after that people just walked in and out freely, sometimes with masks, sometimes without them.
Next step of my nightmare was the check-in. I was told that the room needs to be cleaned and it will be ready shortly, and that I would be informed once it is ready. I sat in the lobby for 40 minutes and nobody came to me. After this time, I went to talk with the people in the reception again, and guess what, my room was ready. Thanks for telling me! At this point they had already lost track of my luggage and they were asking if I had any. But I had already given them the luggage tag...
The room was dirty, there were stains on the bed and the windows were covered in bird poo. The amenities included the cheapest instant coffee and paper mugs. I was told to that I have complimentary water, but I was once shouted at in the reception for requesting a bottle.
The bed and the pillows were very uncomfortable. The breakfast was very basic, the beach was small and poorly maintained, and the staff barely spoke English.