Dear guest,Thank you for taking the time to rate your stay with us. We noticed that your experience did not meet your expectations, and we sincerely apologize for any inconvenience you may have encountered. We are committed to providing exceptional service and accommodations.We would love the chance to make things right and hope to welcome you back for a more positive experience in the future.

Thank you very much for the positive feedback! We are looking forward to welcoming you again.Best regardsTeam prizeotel

Dear TiinaThank you so much for taking the time to provide your feedback! We're really sorry to hear about your breakfast experience and will definitely work on improving this aspect. It’s great to know that you were pleased with the service at reception. Looking forward to welcoming you again in prizeotel Affoltern am Albis!Best regardsTeam prizeotel

Thank you for the positive Feedback

Vielen Dank für das positive Feedback. Wir freuen uns Sie auch in Zukunft bei uns willkommen zu heissen.Freundliche GrüsseTeam prizeotel

Vielen Dank! Bis zum nächsten Mal :)Freundliche GrüsseTeam prizeotel

Thank you very much for the positive Feedback. We are looking forward to welcoming you again soon!Best regardsTea prizeotel

Thank you very much for the positive feedback! We are looking forward to welcoming you again in Affoltern a.A.Best regardsTeam prizeotel

Herzlichen Dank für Ihr positives Feedback! Es freut uns sehr, dass Sie sich in unserem frisch renovierten Hotel wohlgefühlt haben und unsere Leistungen Ihren Erwartungen entsprochen haben. Ihre Zufriedenheit ist uns sehr wichtig und es ehrt uns, dass Sie unsere Bemühungen zur Zuvorkommenheit schätzen.Wir freuen uns schon jetzt auf Ihren nächsten Besuch und sind jederzeit gerne wieder für Sie da!

Herzlichen Dank für das positive Feedback! Wir freuen uns auf Ihren nächsten Besuch!Viele Grüsse aus AffolternTeam prizeotel

Herzlichen Dank für das positive Feedback! Wir freuen uns, Sie auch in Zukunft in unserem Haus willkommen zu heissen.Viele Grüsse Team prizeotel

Thank you very much for the positive feedback!We are looking forward to welcoming you again in our hotel.Best regards

Dear Manel,Thank you for taking the time to share your feedback regarding your recent stay with us. We are genuinely disappointed to hear that several aspects of your visit did not meet your expectations, and we sincerely apologize for any inconvenience you experienced.Our policy to clean rooms every three days is rooted in our commitment to environmental sustainability. However, we understand the varying preferences of our guests and are always open to adjusting based on feedback. We will certainly reconsider our approach to ensure comfort and satisfaction for all guests.We deeply regret the challenges you faced with the air conditioning and the breakfast offering. Such issues are not reflective of the standards we uphold, and your feedback will be shared with our team to prevent similar situations in the future.Again, we apologize for the inconveniences and are grateful for your feedback, which helps us continuously improve. Should you decide to stay with us again, we would be eager to demonstrate our genuine commitment to ensuring exceptional guest experiences.Warm regardsTeam prizeotel

Dear Oscar,We deeply regret the inconveniences you experienced during your stay with us. Ensuring that our guests feel comfortable and well-serviced is of utmost importance, and we clearly didn't meet those expectations on this occasion.We apologize for the lack of soap and towels on your first day and for the absence of room service the following day. Please know that these are not typical situations at our hotel, and we are taking immediate steps to address and rectify these issues.Your comfort is paramount to us. We're always willing to offer special services to enhance your stay, whether it be laundry services, complimentary parking at the entrance, a late checkout, or even a lunch package for your journey. Please don't hesitate to communicate any needs or preferences you might have in the future.We appreciate you taking the time to share your feedback. Your insights are invaluable, helping us improve and ensuring situations like this don't recur.We hope you will give us another opportunity to demonstrate the true quality and service of our hotel.Warm regardsTeam prizeotel